Re: time to jump ship
"So, one bunch of consumer ignoring cretins is being taken over by another bunch of consumer ignoring cretins? Life goes on in the corporate dogpits."
It could be worse... I am in the middle of moving to TalkTalk Mobile.
You have to be an existing customer of TalkTalk. No probs. Been with them for 9 months.
Get an email asking me to phone an 0845 number to verify credit FOR AN EXISTING CUSTOMER.
Worse, a 1 option IVR system - 'Please enter the number you are calling about'. You could not make it up.
Enter random number beginning with 07 to get through. After 3 drones gave someone my cc details.
Go online to transfer number. What day do you want it. Tuesday would be good I thought.
Tuesday get text - transfer will be done wednesday.
Tuesday night get welcome text and configuration text for Internet and MMS. ALL TO MY OLD HANDSET. Tossers!
Why is there not an option to add morer than 1 FAIL icon?