About bloody time!
Businesses that send spam text messages, make nuisance calls or carry out other types of unsolicited direct electronic marketing activity could be fined up to £500,000 if their actions cause "annoyance, inconvenience or anxiety", under new plans unveiled by the UK government. The Department for Culture, Media and Sport (DCMS) …
and will be totally ignored by the companied that do this especially if the make the calls etc from outside ther EU. India is a major source of this stuff.
Can we bring back hanging for these low-lifes? Make an example of a few managers and watch the numbers of call drop.
Yes, I know this is severe but when OAP's get 10-20 calls a day about PPI/Solar Panels/Fake Accidents/etc/etc/etc it gets beyond a joke.
anon for obvious reasons. I get enough of this already.
Can we bring back hanging for these low-lifes?
As long as it's by the nuts, or done really, really slowly.
I love the stipulation that they're not allowed to hide who they are. There is a brutal asymmetry here which helps the criminals: the victim needs to provide credit card details, but there is no compunction for the criminal to supply any data in return to the victim to validate permission for the transaction. Thus, they can pretty much state any BS without any fear for recrimination: by the time investigators get to them they-re long gone, and so is the money.
Excellent news. Now all we need is someone with the resources and inclination to actually act on reports. The TPS relies on the ICO already and how many fines have actually been levied? According to Wikipedia.:
"The effectiveness of the TPS is limited. Enforcement is so lax that many organisations completely ignore it and do not check numbers. There is no control over calls from outside the UK; many of the most abusive and sometimes fraudulent calls originate from overseas. A spokesman for the Direct Marketing Association—who run the TPS—said in July 2012 that it had received a dramatic increase in complaints from telephone subscribers cold-called by telemarketing firms, and that some firms simply chose to ignore the rules. The DMA sent between 1,000-2,000 complaints to the Information Commissioner's Office each month, yet no penalty fines had been imposed in at least 18 months"
Although that 18 months appears to be a note from 2012.
Huh. Also from Wikipedia:
"The entire TPS database is now considered compromised, as many sales people and businesses will add potential leads (Your Number) to the TPS database to prevent rival businesses from calling them. Furthermore the TPS organization has no credibility as flaws in their system were pointed out many years ago and nothing has been done about it."
" You forgot The roll of carpet and the quicklime"
Oh no, they don't escape this vale of tears and suffering that easily!
From the movie Wizards:
Avatar: I got stuff planned for you that'll take twenty years to kill ya.
Peace: ...no pain...
...And you'll be screaming for mercy in the first five seconds.
(For context, Avatar is the good guy, Peace just assassinated the King.)
Getting bored of cold calls
"Hi I'm calling on behalf of X can you answer a few questions"
"I'm registered with TPS, you shouldn't be calling me, could you please remove me from your system"
"This isn't a sales call, this is just a survey"
"And at the end of the survey are you going to try and sell me something?"
A friend of mine used to work at a UK call center who did this, the people you talk to have no way of removing you from the system, or even making a comment, it's a cold call on their end too, they just have an autoconnect, and a name pop up on their screen. They asked their manager about it and was told to ignore the peoples request.
Complete bullshit, personally I'd rather have a legal requirement that if they cold call you, you have a right to go to the company and throw a brick through the window.
No messing about, terminate the company with extreme prejudice. Ban all board members/directors from holding that kind of position for, I dunno, ten years. They are scum preying on the vulnerable and deserve to be treated as such.
In fact, while we're on it, can't we just outright ban cold calling?
Agreed. Ban cold calls, junk mail and doorstep selling too. But you always get the DMA whining on/lobbying about their apparent benefit to the country from all the sales.
I see their website isn't working at the moment - so nothing of value has been lost.
I'll believe it when it happens. Rather than the ICO/DCMS pocketing the cash I think the fines levied should be distributed amongst the complainants - to me that's "restorative justice" and if people realised nuisance-calls could be converted into a steady stream of additional income it might cause more people to complain aggressively/take legal action against the nuisance callers.
Me? I have been known to reply to nuisance-callers by breathing heavily and asking them what colour bra and panties they are wearing today. This tends to shut them up quickly, specially the male ones.
A weekly update in all the national news-papers naming those companies guilty of this. That way everyone knows who the b'stards are and they can be avoided like the plague that they are.
The more they spam people, the less business they receive (hopefully) until they and the entire industry gets the message.
If you know the company name then you can find out who the directors are, and what the directors addresses are.
This used to be a for-money option (the data is published at Compannies House, but involves paying a small fee).
The paid-for Companies House data is now available for free via websites like opencompany.org.
Some of these scammers do actually make calls with a valid ID, and a little research can reveal quite a lot. More info when I get home (don't have the details with me at work).
Obviously it would be inappropriate for me to encourage any discourteous action.
http://www.ofcom.org.uk/static/numbering/#special has a list of which telco issued any given 08xxx number.
08430 50 xxx is issued to Invomo Ltd (according to Ofcom).
Normally I'd add caveats here about how Caller ID can be faked, and how the company issuing the number isn't the same as the company making the calls, but in this case we're talking about Invomo, and I've seen more than enough info to suggest they are not following the necessary best practices within the industry (to put it politely).
Feel free to look up Invomo on the web e.g.
Then politely let them (and the Information Commissioner's office) know that someone is either faking one of Invomo's numbers and using them for illegitimate purposes, or is genuinely using one of Invomo's numbers and using them for illegitimate purposes.
People have been locked up for running scams along these lines. And rightly so.
Here is Invomo's LinkedIn page, they have 9 employees on LinkedIn, please don't spam them: https://uk.linkedin.com/company/invomo-ltd
Invomo are now actually part of GCI Ltd, www.gcicom.net. Please don't spam them either. You can call them on 0844 443 4433. Their website may even have a complaints contact (it should) - but I can't get there from here just now.
According to Companies House, Invomo Ltd is apparently still trading, and their published registered office is in Lincoln (2 Crofton Close, LN3 4NT) according to Companies House.
If any readers happen to be passing that way and would like to offer Invomo any messages on behalf of the general public, it would be much appreciated.
Companies House hold other information about UK companies including the names of the directors. Various websites offer this information but want you to pay for it. A few offer the same information for free.
One website where you can find the names of past and present directors of Invomo Ltd, and also the names of other companies registered at the same address, **for free**, is
GCI Telecom and various others are registered at the same address as Invomo: 2 Crofton Close, LN3 4NT (it's an industrial unit).
Please be respectful with them, as they are with us.
could they please go after the TV licensing reminder people who regularly send me bits of paper saying I'm facing a £1000 fine - but only in very small letters underneath explain that it's if I use a TV without a licence. I wonder how many older people with poorer eyesight have been caused great anxiety by this shoddy tactic?
Same here. I have a TV but I don't require a license for the way I watch stuff. However, that doesn't stop "them" sending me numerous letters (which get binned without even being opened) and sending one of their lily-livered henchmen to my property last year. I did NOT invite him in (they have no legal authority to enter - a court order is required if they REALLY want to) and sent him packing without explanation. The whole harassment thing has just started again.
sending one of their lily-livered henchmen to my property last year.
They sent one to my house a few years back. I countered with dumb insolence, telling the guy that I had all the licencing I needed, thankyouverymuch.
He got more and more angry. I thought he was going to have a fit. Eventually, he bothered to ring his office, who confirmed that I did already have a licence...
Just formally withdraw their Implied Right Of Access to your property. You don't have to give your name, you can sign it as 'The Occupier'. Nor do you have to state whether you have a TV set or watch TV as it is broadcast.
For good measure you can add that any further threatening letters (e.g. to send the boys round 'just to confirm that you don't need a licence') will contravene the Malicious Communications Act 1988 because (1) you've withdrawn their Implied Right Of Access and (2) you are completely familiar with the law so there's no need for them to keep telling you.
You'll never be harassed again.
Meh, try asking the WWF if you can have the skin of your sponsored snow leopard once it passes on from natural causes. No sense of humour some people.
They also are unable to answer how much of the money will actually go to the snow leopard problem and how much to servicing the debt on their spangly new headquarters -hint £15million mortgage.
I'd love to see a short-code we can dial after receiving nuisance calls, anonymous or otherwise (even "anonymous" calls are still known to the network, it's just hidden from ordinary users). Trivial for the telcos to identify the worst offenders for ICO, who could then hit them with 6 or 7 figure fines each time - and, more importantly, disconnect the company from the telephone network and Internet. Re-offend, the company should be dissolved with all assets forfeit.
Time to ban companies from using 141 or equivalent, too - that prefix should only be permitted on residential lines/accounts, not business. I'm not at all convinced of the merits of allowing individuals to make anonymous phonecalls, particularly at no extra charge - for commercial purposes, there's really no excuse at all.
Yes, order all UK telcos to offer a memorable free code (e.g. 1-7726, 1-SPAM) which can be dialled immediately after receipt of a nuisance call, automatically reporting it to the ICO and adding it to the victim's 'Choose to Refuse' list. Much quicker and easier than having to go online and report it to the ICO, especially when the number is withheld and/or the organisation name is obviously fake, e.g. 'UK Consumer Centre' or whatever.
However, individuals must have the right to withhold their number. Otherwise dodgy companies could refuse to answer your complaint call, or they could recognise you as an existing customer and not give you any special offers. That already happens online if you don't clear your cookies !
1: Doesn't establish per-call statutory damages
2: Doesn't allow a right of private action (smallclaims)
3: Doesn't hold the calling company AND THE COMPANY WHO HIRED THEM jointly and severally liable.
4: Doesn't establish a damages multiplier for wilful breaches (breaching TPS, calling after being told not to, etc)
Until those are incorporated, this will continue to be useless legislation.
I've had several govt officials claim that allowing a private right of action would logjam the small claims courts - my question "If things are that bad, why aren't large prosecutions underway every week?", gets a studied silence and/or fob-off.
The only thing "likely to cause annoyance, inconvenience or anxiety" to the ICO data protection racket is the fear that they might actually have to do some proper work for a change.
Instead of photocopying boilerplate rejection letters fobbing off complainants, and always refusing to enforce the law.
Watch as they do nothing with their new powers, and find a new excuse for inaction.
'Scuse anonymity but this is an ongoing case. (Hopefully...)
Recently I've had the same two phone numbers calling constantly every day, despite me asking them to stop. So I reported them to the ICO and got this rather disheartening reply:
1. I have been unable to verify if telephone XXXXXXX belongs to YYYYYYYYY Ltd
2. Unfortunately on this occasion we have been unable to identify the organisation that has called you. It can be very difficult to identify the organisations making these calls in individual cases, as the organisations responsible often do not provide genuine names or contact details and often cannot be traced solely on the basis of the telephone number used.
Gee. People flouting the regulations not giving their correct name. How unsporting of them.
I thought it would be fairly simple. Find out who got allocated XXXXXXX to resale and either get them for aiding and abetting or force them to hand over details of the subscriber.
This august and venerated body is just as toothless and impotent as the ASA. Sod immigration, I bet there's a lot more votes to be made in shutting these scammers down and giving the electorate peace at night than for ejecting some desperate family from these shores...
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