Telstra tries to hose down “network management snooping” story Telstra has issued a statement denying that its network management systems are used for mass surveillance. That accusation came from a Fairfax journalist, Philip Dorling, in a story that said that the carrier's use of products from Gigamon and Splunk amounted to a mass spookware implementation. As the original story put it: “ …
" For instance, we are required to hold billing data for up to six years to meet out obligations under the Telecommunications Consumer Protection Code."
What telco (or other utility) customer has ever had an argument about a bill that is more than a few months old?
“Telstra does not routinely collect or store our customers’ telecommunications data to undertake mass surveillance on behalf of Australian national security agencies." - we leave that to the Security Agencies that we permit to access our equipment.
"Telstra does not use any traffic monitoring system to conduct mass surveillance on behalf of Australian national security agencies." - We let them collect the data themselves using the equipment we have installed.
"We comply with the law and only collect and disclose information to these agencies only when we are legally required or permitted to do so." - which enables the Agency to present the information they have previously harvested as legally obtained evidence
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