The OSS criticism has a point
We have FreeBSD installed on several machines. If I come across issues I obviously check for existing fixes, if there are none (quite often) then I do my best to understand the problem and patch it. In an effort to "share the love", I always submit a patch to the project's maintainer, but more often than not I don't even get a response. Funnily enough, MySQL have the best record (at least with me).
I've now got a documented list of patches I need to apply to a range of packages when upgrading, which is getting rather tedious.
That said, at least it's all open source, so that I can patch issues rather than waiting for the vendor to do it for me.
Evil Steve? It's the closest icon to Beastie.