<Quote>1. Requiring users to leave stuff in deleted items so it will sync deletes, and not improving on that behaviour for 2+ years.
And how else is it meant to know it has been deleted and not archived ? No matter though, just enable the hard delete function if you need that, its been around since 4.1 first came out, what 18 months ago or so.
2. Ony (sic) syncing the inbox by default, and requiring IT involvement to sync other folders. Yeah, that'll scale well if we roll these things out in bulk...
By default it reconciles Inbox and Sent Items. As I remember from playing with, rather than supporting, Exchange Wireless Activesync, it just does Inbox. You have to set the Sent Item sync, as well as any other required folders, from the device later.
And how do you know which other folders each user wants or needs to reconcile, some will need all subfolders, others may need some, yet others may not want any. It only needs IT involvement choose these before activation for a user, once activated, they can choose which folders are reconciled themselves. The level of IT involvement required for that would be the same for BlackBerry as for Echnage Activesync.
3. Deleting messages at random if you go under 12MB of free space, with no way to ever get them back on the device.
4. Shipping blackberries with a 1GB memory stick, but defaulting the camera to storing the 512KB jpeg photos in the 20MB of built in memory, and you can imagine how well that goes with 3!
Yup, that's right, end users taking a dozen photos is enough to completely trash the primary purpose of the device. I haven't found out yet if you can set the camera location centrally, but if we can't we're going to have to get every single one back to IT to be reconfigured.
Don't know about the random bit and below 12 MB, but certainly older messages will go if there is no memory left.
And they have worked on being able to get messages back from your desktop mailbox, when 4.5 of the handset software comes out and you have BES 4.1.5 you can search your desktop mailbox.
And, as far as I am aware, it is not RIM that ships with the memory cards, it is the carrier, RIM ship with no card so why it cannot be set to save omewhere that doesn't exist. That said, if it could swap to use the card when it is detected, or at least ask if you want to, then hat would be a good idea for an upgrade to the firmware. I can't see an IT Policy to set the camera store location, but you can disable the camera totally.
The BlackBerry Technical Solution Centre, http://www.blackberry.com/btsc, is your friend, along with articles for known setups and issues, their is full docmentation for the BES and devices, it does sound like you haven't read any of them yet.