back to article Amazon's AWS S3 cloud storage evaporates: Top websites, Docker stung

Amazon Web Services is scrambling to recover from a cockup at its facility in Virginia, US, that is causing its S3 cloud storage to fail. The internet giant has yet to reveal the cause of the breakdown, which is plaguing storage buckets hosted in the US-East-1 region. The malady kicked off around 0944 Pacific Time (1744 UTC) …

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  1. Frank Jennings - The Cloud Lawyer

    Quick, dig out the contract to see what protections you've got.

    Clause 10: The service offerings are provided “As Is.” We…make no representations or warranties of any kind…that the service offerings or third party content will be uninterrupted.” https://aws.amazon.com/agreement/

    If you didn't like that one, you definitely won't like clause 11.

  2. Anonymous Coward
    Anonymous Coward

    But the "Cloud" is infallible, as we're always sold.

  3. Anonymous Coward
    Anonymous Coward

    Re: Whats this GUI thingy?

    It broke our system in two places:

    1. We take a data feed from TfL. That died for five hours so no traffic updates. Nothing we can do as its not our kit, we just consume the data when its there.

    2. We then discovered that cdn.leafletjs.com was also down. We use their CDN. That was our fault as we relied on a CDN server being up. Lesson learnt and 15 mins later we were back up.

    That was the worst outage we've had and it wasn't our fault, Highly annoying but since we paid exactly 0p for the lot we cannot complain.

    I have no doubt that far bigger businesses are talking to Amazon re outages and service penalties. Amazon can use weasel words like "100% error rate" but I'd be gobsmacked if money doesn't start flowing from Amazon to big clients (even if its service credits).

  4. stevebp

    You built your cloud service on what?

    Don't put all your eggs in one basket. If AWS is your 'cloud strategy', make sure another cloud provider (or your own private cloud) is in an 'active-active' configuration strategy as well. You won't regret it.

  5. Howard Hanek
    Holmes

    A Clue?

    A poison cloudlet dipped in carre administered by a foul wind?

  6. PeterM42
    Facepalm

    Rather than "remediating" the problem.....

    .....wouldn't it be better to FIX it?

    The problem with "clouds", as I have always said: they blow away in the wind!

  7. Anonymous Coward
    Anonymous Coward

    ... yeah --- but AWS is cheaper than ..

    hosting a DC on site -- you can blame someone else when it fails !

  8. anonymous boring coward Silver badge

    This should happen more often, in order to learn how vulnerable we are.

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