back to article Breaking 350 million: What's next for Windows 10?

After 12 months of “free” upgrades, it's now business for usual for Microsoft and the hard work begins on trying to shift paid-for Window 10. Microsoft closed the door on free upgrades from Windows 7 and Windows 8.1 to Windows 10 on July 29. The Anniversary Update of Windows 10 arrived on August 2. From now on, if you want to …

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      1. jrwilheim

        Re: OS Futures

        "Many consumers would probably like the idea of running the same OS - and apps - on their desktop as they do on their phone or tablet." And yet, when Android fanboys hear it is possible to do just that with Windows 10, they claim no one would ever want that.

        "Unfortunately, it's a lot easier for Google to make Android run comfortably on generic PC hardware, than for Microsoft to make Windows run on its own smartphone hardware." The difference being that Microsoft has already done this with Continuum and Android isn't even trying. You're also ignoring Microsoft's vast ecosystem of Windows 32 apps (the reason people buy a PC, after all) and backwards compatibility, the main reason Windows has faced down every would-be challenger for 26 years.

      2. jrwilheim

        Re: OS Futures

        "Likely future: for casual users, Windows Home gives way to Android N; for power users, Windows Pro is replaced by GNU/Linux. PC games shift to SteamOS, and the console world remains divided, with Steam Machines making gradual inroads as the economics of the open, generic PC architecture erode the cost advantage of proprietary games boxes." Likely future: the world continues to run on Windows. Continuum develops to the point that it can multitask and do everything desktop Windows does, consumers realize they only need one device (not three), and Android bites the dust.

  1. Primus Secundus Tertius

    How to sell hardware

    Selling Windows is one thing, selling hardware is another.

    Surely the manufacturers could persuade MSFT to issue a Windows 7 SP2. Then the boxes would fly off the shelves as if they were going down the Cresta run.

    1. DailyLlama

      Re: How to sell hardware

      They kind of did:

      The Windows 7 post SP1 convenience Rollup, which has EVERY update since SP1 to April 2016.

      http://catalog.update.microsoft.com/v7/site/Search.aspx?q=KB3125574

      1. Doctor Syntax Silver badge

        Re: How to sell hardware

        "The Windows 7 post SP1 convenience Rollup, which has EVERY update since SP1 to April 2016."

        It seems to have some other update as a pre-requisite!

        1. PhilBuk

          Re: How to sell hardware

          Agreed. It seems to want to install an Active X thingy. Could you explain what this does before I bork my functioning Win 7 System.

          Phil.

  2. Anonymous Coward
    Anonymous Coward

    Microsoft's problem is that they forgot what they were selling. They can't see past the gravy of their stockholders and advertising revenue and have forgotten about the meat and potatoes underneath...that is that a large bunch of fairly happy users -the people buying the equipment- are required to make the whole thing work.

    The "new corporate strategy" of fuck absolutely everything that isn't about our profit and convenience would maybe work for other products; but an operating system is different because there's a degree of trust required. Not to mention that -by physically inserting themselves between users and their business of using computers to do whatever it is they want to do there's an almost infinite amount of things that can go wrong (which Microsoft seem already to be exploring). I deal with other people's passwords, so even if I wanted to drink the kool-aid (I don't), it would be legally and morally wrong for me to knowingly install a surveillance device on the kit that I use for work...data protection laws if nothing else.

    And the elephant in the room...even if you (hah!) believe that Microsoft are using the data ethically, and selling only to hand-picked advertisers; what happens when they are inevitably hacked?

  3. Anonymous Coward
    Anonymous Coward

    MS could try to use its application software to force a awitch to 10...

    ... but it could be a double edged sword.

    MS could for example make the next Office running on Windows 10 only. People on the Office 365 subscription could be forced to upgrade (this is another issue with the subscription model)

    But it could be a risky move, because it could make people look for alternatives to be strangled into a system where MS dictates upgrades, not the users.

  4. MotionCompensation

    Breaking

    "Breaking 350 million: What's next for Windows 10?"

    Breaking 350 million PC's would be a safe bet.

  5. Anonymous Coward
    Anonymous Coward

    "How and where does Microsoft go from here?"

    Now begins the assault on our behavioral data:

    https://www.theguardian.com/technology/2016/may/02/google-microsoft-pact-antitrust-surveillance-capitalism

  6. Anonymous Coward
    Anonymous Coward

    Seriously...

    ~ Well done M$ execs you got the low hanging fruit. But now you're going to find it rough going.

    ~ Win98R2 / XP / Win7 had merits. But Win-10 = Trusted-Computing + behavioral slurping.

    ~ PC market struggling? Then offer some alternatives to windows: HP / DELL / Lenovo / Alienware / Asus / Acer etc. They exist you know!

    ~ Overall why are Italy and France the only countries forcing M$ to refund customers? This perpetual bundling game is a con, its time for it to die!

  7. Novex

    Deja Vu

    That 350 million figure is still being bandied about. I seem to remember the lead up to a recent event where that figure was somewhat discredited...

    ...and it might just be that MS's figure isn't entirely above board either. AIUI, 350 million is for downloads/installs to all device types. So it's not just for PCs (although the vast majority of that figure will be, as the Surfaces and Phones probably don't amount to much).

    Also, we don't know if that 350 million includes downloads/installs that have been rolled back, or for which PCs people who upgraded decided to wipe it out and start again with something else.

    So basically, we don't know what the true active user base of Windows 10 is. I don't think MS do either. But I'm pretty sure it's a fair bit less than 350 million.

    1. Anonymous Coward
      Anonymous Coward

      Re: Deja Vu

      " I don't think MS do either."

      Given the forced update mechanism and spywaretelemetry then they must have a fairly good idea of how many unique installs are still active. Obviously won't cover those machines which have those bugsfeatures inhibited

      1. fung0

        Re: Deja Vu

        Recent NetMarketshare.com stats, based on what's actually being used online:

        * Windows 10 = 19%

        * Windows 8.x = 10.5%

        * Windows XP = 10%

        * Windows 7 = 49%

        The Windows XP segment isn't going to shrink very quickly. It clearly consists of users (or applications) that are happy as they are.

        Windows 7 still has more (active) users than all other versions combined. These people have relatively new PCs, but didn't want Windows 10 when it was free. They're now going to make a shift only when a new PC purchase can't be postponed any longer - and even then, are likely to reinstall Win7, or jump to Linux.

        The Windows 8 holdouts are even more interesting. If Windows 10 couldn't woo them, what will?

        Hitting almost 20% in one year is pretty good going for Windows 10, but it's hard to paint it as a resounding victory.

        1. Doctor Syntax Silver badge

          Re: Deja Vu

          " Windows XP = 10%...The Windows XP segment isn't going to shrink very quickly. It clearly consists of users (or applications) that are happy as they are."

          As this is online usage the real XP share might be higher than that as it will include boxes that are tied to specialist H/W that never even provided W7 drivers but never go online.

          1. Ropewash

            Re: Deja Vu

            @Doctor Syntax:

            I can confirm that.

            1-98, 1-CE, 3-XP. All tied to industrial machines that will never move beyond that spec. All the rest are either on customised Linux or run proprietary software.

            None are online. I could imagine the boss' face when I had to tell him that a $500,000 machine was down because it got an update/virus and wouldn't boot. Hard to get anything unplanned through RS232.

        2. Richard Plinston

          Re: Deja Vu

          > Hitting almost 20% in one year is pretty good going for Windows 10, but it's hard to paint it as a resounding victory.

          Especially as it was hard to buy a PC without Windows 10 and that was 250 million of them.

        3. Loud Speaker

          Re: Deja Vu

          The Windows XP segment isn't going to shrink very quickly. It clearly consists of users (or applications) that are happy as they are.

          They are clearly going to have to disconnect from the Internet to stay happy.

          Fortunately, there are no device drivers for the Wifi interface in my XP laptop

    2. Richard Plinston

      Re: Deja Vu

      > 350 million is for downloads/installs to all device types.

      The PC sales figures indicate that around 250 million PCs were sold in the last 12 months, the vast majority with Windows 10. Only 100 million were downloads/installs.

    3. ITS Retired

      Re: Deja Vu

      Well, the 350 number is probably correct. But the million part may be overstated a bit.

  8. Anonymous Coward
    FAIL

    See below

    http://www.theregister.co.uk/2016/08/08/windows_10_anniversary_update_is_borking_boxen_everywhere/

  9. Tom 7

    It seems the RaspberryPi3 will now boot from a USB drive

    so for the price of W10 you can have a whole new PC that you own all of.

    For a lot less if you dont have to buy a monitor and plug it into your telly. OK you cant play silly games on it but it seems to work pretty well.

  10. WatAWorld

    Another lazy hardware bod looking for someone else to do his job

    Apple is in the business of selling computers. If you're a hardware vendor maybe look at what they do.

    But unlike Apple, MS is insisting that you can't sell minimally powered soon-to-be-obsolete new machines labeled for the current operating system.

    No, MS is not in the business of selling your computers for you. Neither is Linux.

    MS has a split interest in appealing to vendors, but also protecting its customers.

    And since it makes much more revenue from customers (for software and training) than vendors that split is not even. MS is watching out more for customers than for vendors.

    Yes, Windows 10 Anniversary Update boosted the requirements for a Windows logo sticker on NEW machines. This is to ensure that newly purchased machines don't go obsolete too quickly.

    NO, Windows 10 Anniversary Update does not require any additional resources from existing machines.

    In addition, there have been very few desktops and laptops sold in the past 5 years with less than 4 GB, so I don't know what inspired the following strange statement:

    "Windows 10 Anniversary Update – which we recently revealed has been freezing computers – puts more pressure on the hardware, demanding at least 2GB of memory, so only those running really recent machines with Windows 7 and 8.1 will realistically be able to start running the Anniversary Update"

    I suspect that the freezing computers are often occurring because neither MS nor users nor admins are checking their antivirus is compatible with the Anniversary Update.

    That is a mistake I made.

    In my case my issues were solved by uninstalling and reinstalling my Kaspersky Total Security.

    Let us have more honesty and less hype. Let us have people doing their own jobs and not expecting other people to do their jobs for them.

    Windows 10 will run on phones for gosh sakes, so it certainly runs on first generation 2 GB Core i3 laptop systems, provided they don't have exotic peripherals or software.

    Of course it helps a great deal if the person doing the update knows to check for AV, video, sound, network and printer compatibility before doing the update. Home users have a bit of an excuse since they can't be expected to know that -- home users can legitimately complain that MS should be doing that for them. But an IT professional lacking that knowledge? It points to a failure in hiring and training.

    1. Naselus

      Re: Another lazy hardware bod looking for someone else to do his job

      It's a pretty typical Gavin Clarke article, tbh. It's riddled with factual inaccuracies, and it's laid out in a series of 1-sentence paragraphs, causing it to read like a powerpoint slide (or someone's lecture notes). It contradicts itself repeatedly, then states the blindingly obvious. Finally, it comes to no conclusions whatsoever, all the while basking in the pretense of it's own profundity. The net effect is that it reads like it was written by a 3rd grader from the shallow end of the talent pool.

      Added to this awful command of the written language is the fact that Gavin shows no real evidence of knowing or understanding anything about computers beyond what you can pick up from one of those 'I'm a Mac' adverts in the mid-2000s. Almost every PC in the last decade has shipped with 4GB of RAM or more, and most modern machines have at least 8GB. Windows 10 in-place upgrade failures weren't commonplace, and it ran comfortably on any hardware that could cope with 7 or 8. I very much doubt Gav has ever installed Windows on anything, or even used it much, for that matter; I'd be surprised if he has owned any hardware that doesn't have an apple sticker on it since 2005 (and that 1-sentence-paragraph style just screams 'written on my iPad').

      In sum, it's badly written, badly argued, and badly researched. What passes for it's opinion is rendered meaningless by the author's weak grasp of the subject matter, like a cab driver outlining his plan for root-and-branch reform of the Eurozone. As with almost every one of Gav's articles, I'm left wondering why a man who knows almost nothing about IT and writes with the fluency of a man translating a VCR manual from Japanese into Welsh has a job as a tech journalist.

      1. Charlie Clark Silver badge
        Thumb Up

        Re: Another lazy hardware bod looking for someone else to do his job

        In sum, it's badly written, badly argued, and badly researched.

        Can't really argue with that. From the article:

        Shot memory and dated processors in your gear meant you were unlikely to get Win 10 running on that old PC.

        Sounds good but I wonder what "shot memory" is supposed to be? The baseline for Windows 10 is supposed to be any PC that was supplied with Windows 7. There might be a higher minimum on the memory but the processor shouldn't really matter much because Windows 10 is supposed to contain lots of improvements over Windows 7, which itself digested a lot of the Vista bloat (XML for a GUI, WTF!)

        I wonder how many of those 350 million include the many VMs that downloaded, because download by default, Windows 10 but never installed or even could install it? For a year all new consumer PCs came with Windows 10, some of which allowed you to "downgrade" to Windows 7 and they still only got 350 million downloads for a "free" OS upgrade.

        The thing is that Windows 7 is a pretty good OS, as long as you don't want the command line (Powershell fans excepted). If only MS had used that as the baselines for a subscription based OS, as they have with Office. Yes, there'd be howls of protest from a few, but I'm sure most would have happily played along. Apple had already done the groundbreaking with free, annual OS releases which selectively disable older hardware.

    2. Richard Plinston

      Re: Another lazy hardware bod looking for someone else to do his job

      > Windows 10 will run on phones for gosh sakes,

      A _subset_ of Windows 10 will run on _some_ phones. There are many things in desktop Windows 10 that are not part of 'W10M' (nor of 'W10IOT'). The desktop for a start, most of the device support for PCs, most drivers, and most of the guts of the kernel.

      It says nothing about what the full W10 requires.

  11. Cereberus

    It's not all bad

    I recently got a new PC because of the cost of upgrading which I had to do anyway (nothing to do with the OS). To be honest, apart from a minor learning curve from the move to Win 10 from Win 7 I haven't had any problems.

    It runs faster (of course this needs a pinch of salt when comparing to a 6 year old Win 7 box with loads of crap installed and then removed again over the years), is easier (for me) to navigate settings and so on and the only time I get intrusive adverts is if I want to play Solitaire or Mahjong - although it does get annoying when you have an advert for something already installed.

    I can't speak for up-graders but I have no problems on a new machine. The only exception would be the privacy settings, but then I have that locked down. Wouldn't be so easy for a basic word processor / web surfer, but many of them just click yes whatever you put on the screen.

    *** I have my flame proof, troll blanking outfit on in preparation for replies

    1. Charlie Clark Silver badge

      Re: It's not all bad

      For a year all new machines have come with Windows 10 and I think most people would agree with you, though a sizeable minority may well have opted to "downgrade" to Windows 7. But, the market for PCs is in a possibly fatal decline.

      The problems are with the more or less force-feeding of Windows 10 onto people who didn't really want it. This combined the "who moved my cheese" problem of GUI changes with compatibility problems in a way that was entirely avoidable and has definitely tarnished the brand. Lots of work for Microsoft to do to rebuild that brand and get the other 700 or 800 million machines onto the new OS.

      1. Doctor Syntax Silver badge

        Re: It's not all bad

        "For a year all new machines have come with Windows 10"

        Bought one with W7, upgradeable to 8.1 with an included DVD, a couple of seeks ago. Admittedly it was the last of that particular model they had in stock but there were a few other models on their site.

      2. jrwilheim

        Re: It's not all bad

        If 250 million PCs with Windows 10 were sold in the past year, and similar numbers are sold in the next two years, that would be 750 million PCs running Windows 10 by this time in 2018. And that's not counting any computers being upgraded to the new OS on top of that.

    2. fung0

      Re: It's not all bad

      Cereberus: "It's not all bad."

      Now there's a ringing endorsement for a brand new OS, with a 2-digit jump in version numbers.

  12. WatAWorld

    I see MS making money the way software companies make money, not the way search companies do

    I expect that MS will shift to making money the way money is made off of Linux.

    An increasing portion of the revenue will business clients paying for training, support and additions to the operating system.

    It will also make an increasing portion of its revenue from cloud services.

    Apple, Adobe, Sun (and Java), Mozilla, they all make money advertising other people's products, and MS does too.

    But I don't see MS going down the path that Google did and becoming primarily an advertising company.

    For one thing, MS is widely used in governments, businesses, classrooms and they'd loose that business if they tried pushing ads in the volume Google does.

  13. Surur

    So the question is where the new Windows 10 growth will come from.

    The answer is obviously from the sale of new PCs, to the tune of around 250 million each year, even now (65 million were sold in Q1 2016).

    Regarding the reason people did not upgrade, it has nothing to do with neckbeard worries. Regular people are simply scared of an upgrade breaking something and having to learn new things. When they buy a new PC they will not have a choice.

    So it's safe to say in a year's time there will be more than half a billion Windows 10 PCs with Redstone 2. There is no mystery or challenge.

    1. bombastic bob Silver badge
      Mushroom

      "Regular people are simply scared of an upgrade breaking something and having to learn new things. When they buy a new PC they will not have a choice."

      you actually SAID that? what a LOW opinion of other humans you must have! We are NOT in an 'idiocracy', yet...

      (careful, your arrogance and snobbery are showing)

      Aside from the snooty-snob "we *FEEL* we know better than YOU" types at Micro-shaft MAKING! THE! OPERATING! SYSTEM! "that way", we also have SAME-MINDED SYCOPHANTIC FAN-BOIS parroting the SAME! KINDS! OF! ARROGANCE! about "regular people".

      And _THAT_ is the point: Micro-shaft is NO longer "have it YOUR way" customer service oriented. They are "CONTROL THE MASSES" oriented. ONLY the *MOST* ARROGANT! of people would even *DARE* to *CONSIDER* doing this kind of thing, and "The Borg" Micro-shaft wants to ASSIMILATE YOU into doing EVERYTHING *THEIR* way so they can LOCK! YOU! IN! forever, and ADVERT! you, and SPY! ON! you, and MONETIZE! you in *EVERY* possible way.

      I think 'regular people' are growing *VERY* tired of LOTS of things *KINDS* of things right now... and won't tolerate this much longer.

      1. SundogUK Silver badge

        Don't know if I agree or disagree with your post because I ignore fuckwits who vomits caps everywhere.

    2. Doctor Syntax Silver badge

      " Regular people are simply scared of an upgrade breaking something..."

      And when those upgrades have gained a reputation of doing that, quite rightly so.

      "... and having to learn new things."

      Experience with smartphones and Chromebooks indicates that that's not the case.

      "When they buy a new PC they will not have a choice."

      That depends on the H/W vendors. If they decide that Windows has become a toxic brand they'll offer a choice.

    3. James O'Shea

      " When they buy a new PC they will not have a choice."

      Sure they will.

      1 reformat and install the Linux distro of their choice. Or, if they're up to additional work, BSD,

      2 buy a Mac in the first place. Apple doesn't give a damn what OS you run. Install a Linux distro, install BSD, even install Windows, Apple doesn't care. They won't support you if you don't have an Apple OS running, but they don't care what you have running. They'll even provide Windows and (some) Linux drivers for you. Then you're on your own.

      1. jrwilheim

        "1 reformat and install the Linux distro of their choice. Or, if they're up to additional work, BSD." Just how I, as an average computer user who spends most of his time in MS Office and a web browser, want to spent a Sunday afternoon.

        "2 buy a Mac in the first place. Apple doesn't give a damn what OS you run. Install a Linux distro, install BSD, even install Windows, Apple doesn't care. They won't support you if you don't have an Apple OS running, but they don't care what you have running. They'll even provide Windows and (some) Linux drivers for you. Then you're on your own." Apple may believe this is a selling point, and perhaps for a small portion of people in graphic design who need software that is only available on Mac and software that is only available on Windows, it is. For the average user, who wants to spent $200-$800 on a computer, not so much.

        I'm amazed how out of touch techie people often are with the average computer user and consumer.

        1. Loud Speaker

          "1 reformat and install the Linux distro of their choice. Or, if they're up to additional work, BSD." Just how I, as an average computer user who spends most of his time in MS Office and a web browser, want to spent a Sunday afternoon.

          The average Linux install takes me about 40 mins - on a clapped out old Core 2. BSD can be installed in under 20 mins in most cases.

          The problem with BSD is more the learning curve to admin it. However, admin is also the main problem with Linux. Joe User cannot do the admin role. But he can't do it for Windows either.

          In reality, some other family member does it, and, increasingly, there are family members who realise it is far easier to admin someone else's Linux machine than someone else's Windows machine. Massively easier.

          In the end, that will be what kills Windows.

    4. Ropewash
      Thumb Down

      @Surur

      "Regular people are simply scared of an upgrade breaking something and having to learn new things. When they buy a new PC they will not have a choice."

      No choice but to accept having to learn about broken software?

      What a bleak, dystopian future you envision.

      Speaking as a "regular person" (well, I'm not an IT guy at any rate) I'll thank you to not push that nightmare on me. I prefer my software to do it's damned job. That's it's entire point of being, doing things for me that I want it to. It does not exist to serve a corporation or a government. It exists to serve ME.

      Hence my reluctance to join the Win10 march of regress. It seems to want to serve Microsoft's shareholders, the Candy-Crush guys and possibly the NSA, I am none of those things and as such do not need that software.

      (okay, so all MS software can be expected to serve the shareholders... but it used to stop at the purchase price, now it seems to involve data harvesting and paid solitaire.)

  14. Anonymous Coward
    Anonymous Coward

    Doom is what's next

    So, the knowledge that Windows update X will crash your system but as a regular user you will have no way to prevent your Windows environment from upgrading. Such a wonderful Windows experience, I think everyone should experience this at least once. The perfect remedy for not wanting to stay on Windows 7 :)

  15. Anonymous Coward
    Trollface

    It's still free!

    You just pledge you're differently-abled. It's not stealing, taking from MSFT...

  16. Herby

    Face the music...

    Look, with all that has been going on, just face it: We're screwed (with Windows).

    If you really want windows, I understand that one can get them.

  17. jonathan keith

    What?

    "Customers will likely forget that pushing now, and upgrade hold-outs could move on."

    You're on the money with the second part of that sentence at least, if by move on you mean move on to Mint.

  18. David Roberts
    WTF?

    Old hardware?

    I upgraded (as opposed to clean installed) W10 on a number of systems (using a clone of the original drive before refitting the original drive).

    Two of these systems were a Core 2 Duo and a Core 2 Quad which originally came with Vista 32 bit. Both run W8.1 64 bit with no apparent problem and upgraded and ran just fine. So unless the Anniversary update has some seriously bloated new features I wouldn't expect any problems.

    Not that I intend to run W10 on any of my systems any time soon (if ever).

    I have no idea what the author was chuntering on about.

    1. Jess

      Re: Old hardware?

      I'm running an old chuck out Core 2 HP (3GHz 2GB)

      I installed windows 7 with a factory disk and the performance was poor. After the upgrade to Windows 10 the performance was far better, good enough to be my main machine. After the anniversary upgrade, I wasn't happy with the performance and did a re-install on a new HD. I also installed Linux Mint (Sarah, Mate, 64). I have found Mint somewhat smoother and a nicer OS. I hardly ever boot to 10 any more.

      I have compared the previous version of Mint with (original) Windows 10 on the same laptop and found little difference in usability. Windows 10 being marginally better, (but not worth paying for, it's not eligible for a free upgrade.) However the latest Mint is noticeably slicker, while 10 has gone backwards.

      I can see no reason for anyone who doesn't need to run Windows specific software to buy a new windows computer. Especially since a typical £150 Windows 10 laptop is nowhere near the spec of a decent spec XP machine.

  19. DanceMan

    Cost vs. Value

    Windows 10

    Cost: $199

    Value: $0.00

  20. Anonymous Coward
    Anonymous Coward

    2 GB requirement for Win 10 'anniversary update'?

    What happens if you update a 1 GB PC running Windows 10? Does it refuse the update, or does it take it and just run really slowly? Makes the "free" upgrade seem like a trojan horse on 1 GB PCs if that's the case, as they could have happily kept running Windows 7 but if their PC becomes slow with the anniversary update OR they eventually cut off security patches for Windows 10 'original' they can essentially force those people to buy new PCs. Sure, theoretically they could downgrade to Windows 7, but good luck for the average consumer to figure out how to do that!

    1. Loud Speaker

      Re: 2 GB requirement for Win 10 'anniversary update'?

      Uncle, Uncle, what is wrong with my PC?

      "Its got Windows 10 on it!"

      Can you fix it?

      Yes: I happen to have a Linux Mint install USB stick in my jacket pocket for this kind of situation.

  21. bazza Silver badge

    350,000,000 - 1 = ?

    = 349,999,999,

    = my PC reverted back to Windows 7. Went without a hitch, thankfully.

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