back to article Windows 8 'bad' for desktop users - Gartner's one-word review

Analyst firm Gartner has chosen just one word to describe Windows 8 for desktop users: “Bad”. Research Director Gunnar Berger put the imminent OS through its paces in a five-part review which found that Windows 8 is pretty good when used on touch-screen devices. Microsoft loaned Berger a Samsung slate device and he found that …

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      1. Amorous Cowherder
        Facepalm

        Re: Well Duh!

        @NomNomNom - Well I'd never have guessed you typed that erudite treatise on a "fondle-slab"!

  1. Blarkon
    WTF?

    Fixed with a fracking start icon

    All it needs is a fracking start icon on the taskbar. The "wave the mouse in the corner" trick is going to be the operating system's downfall.

    1. Anonymous Coward
      Anonymous Coward

      Re: Fixed with a fracking start icon

      ...and the ability to run several apps on the screen side by side, or overlaid. You know, as windows. Windows. Being able to have just one Metro app on the screen, with a second (or more) sidelined to a narrow preview panel, is never going to work. I've been at my desktop fro about 30 minutes this morning and I currently have seven apps on screen. How's that gonna work in Metro?

      As others have said, Microsoft, do what you like on the tablets but leave our desktops alone!

    2. Ian Yates

      Re: Fixed with a fracking start icon

      Massively agree.

      I tried Win8 preview and really didn't care about Metro except that it replaces the quick-to-use orb. While I might eventually get used to the Metro way of doing everything, why do I want to see a bunch of widgets every time I want to run an application?

      @AC: "full" Win8 is just Win7 with Metro; I think you're talking about Win8 RT (or Windows on ARM), which only runs Metro applications.

      1. durbans

        Re: Fixed with a fracking start icon

        Weird, I only ever see all my applications when I want to run an application and click the Start/Metro button (you know, the one that appears when I move my mouse to where Start 'used to be' (read: still is). Oh, and my most used Internet Favourites (which I pinned to start). Oh, and my most used documents (which I pinned to start)... Have you not figured out how to move/remove the 'Apps' yet and pin things to Start?

    3. Anonymous Coward
      Anonymous Coward

      Re: Fixed with a fracking start icon

      The thing that annoys me the most is that if you mouse right into the bottom left where the start button should be you can get to the metro menu anyway, why remove an easy to use button and replace it with the same, (Nearly the same with the whole metro screen instead of start menu), functionality but without showing users it's there unless they accidentally mouse into that corner and see the metro preview image?

      1. Arctic fox
        Windows

        Re: "Fixed with a fracking start icon" Try performing exactly the same................

        ...........mouse movement only "right-click" when you reach bottom left. Yes, that's right - you'll see an entirely different menu that has absolutely nothing to do with the metro start menu. A whole list of facilities that bear an amazing resemblance to - well I'll leave you to find out for yourself.

    4. h4rm0ny

      Re: Fixed with a fracking start icon

      "The "wave the mouse in the corner" trick is going to be the operating system's downfall."

      I literally just drag the mouse to the farthest it will go in the bottom left and that triggers the Metro screen. There's no aiming required at all. Possibly you are using an older preview version?

      1. Arctic fox
        Thumb Up

        Re: "Possibly you are using an older preview version?"

        That very possible. The response to mouse and touch gestures and the nature of those gestures was significantly changed/improved between the "Build" version and the "Customer Preview". The degree of predictability and precision in the CP version is a different ball game entirely in comparison to the pre-beta.

      2. Paul Shirley

        Re: Fixed with a fracking start icon

        I literally just drag the mouse to the farthest it will go in the bottom left and that puts it on my 2nd monitor. Having something to actually aim for bigger than 1 pixel seems like a damn good idea.

        1. h4rm0ny

          Re: Fixed with a fracking start icon

          "I literally just drag the mouse to the farthest it will go in the bottom left and that puts it on my 2nd monitor"

          Well okay, if the mouse is on my second monitor, I have to actually pause it in the area so in that specific case it is no better than Windows 7, I will grant you. But I'm in the habit of using the Windows Key so I haven't really noticed.

          1. h4rm0ny

            Re: Fixed with a fracking start icon

            Actually, it is better than Windows 7 because the context area is on both monitors. In my Win7 version, I have my primary screen on the right so I have to move the mouse all the way over to the second monitor (I have two 24" ones) to click on the start menu. On Win8, every monitor has the menu area on it. So it's actually less mouse travelling on average.

            1. The Brave Sir Robin
              Flame

              Re: Fixed with a fracking start icon

              So the correct solution is as implemented in 3rd party utilities like Actual Multiple Monitors or Ultramon where you get a task bar and Start button on every monitor rather than having to hover over specific pixels in either corner. The main problem. This would have been much more sensible that the context breaking major distraction that is Metro on the desktop.

  2. Anonymous Coward
    Anonymous Coward

    Are these guys still going?

    Gartner has a great knack of stating the F****ing obvious (as well as another one for getting everything totally wrong, I'll let google be your friend here)

    My (non-IT) boss used to pay a fortune for these to look smart in meetings I wish I'd kept a couple of the ones from a few years ago there were some real crackers in there.

    1. Anonymous Coward
      Anonymous Coward

      Re: Are these guys still going?

      True, another point about Gartner is that they, like most analysts, will not come out with a clear opinion on anything because, like every analyst group, their major funding source are the IT vendors themselves. They do not want to upset any of their major customers. It is the same conflict of interest as the securities rating agencies. They are dependent upon the firms they are supposed to be impartially analyzing... which makes it all the more interesting that they are actually coming down hard on Windows 8.

      1. NomNomNom

        Re: Are these guys still going?

        I think it's more the case that their major customers don't want to upset them

    2. Anonymous Coward
      Anonymous Coward

      Re: Are these guys still going?

      It's a funny old world..

      For years Gartner was predicting the early demise of the O/S I was using, yet it was still going strong a decade later.

      We got used to ignoring Gartner but when they come up with something we agree with, we suddenly forget all our old prejudices :-D

    3. Tom 13

      Re: Gartner has a great knack

      Yeah, we all know that. But the point is, the PHBs who make the money decisions listen to them. So when Garner agrees with us, it's a serious problem for MS. Which is sort of the point of the article, even if he was long winded about it.

  3. Anonymous Coward
    Anonymous Coward

    Just upgraded to Win7 from XP

    My next upgrade is not due until "Windows Catch-up II"

    1. Pascal Monett Silver badge

      My next upgrade is not due until Win7 no longer runs the hardware I use - I give it about a decade, based on WinXP experience.

      1. Ken Hagan Gold badge

        Win7 (and WinXP) will still be running fine on anything you can buy in ten years time. (The overheads of running in a VM are probably even now only equivalent to a month or two of Moore's Law. I can't see them getting larger in the future.) The only reason to move away from Windows is the same as the only reason to stick with it: are the apps you want to run available on a given platform?

  4. jake Silver badge

    IMO, Microsoft has been bad for networked desktop users since it's inception.

    That includes SneakerNet, before MS-DOS 3.1 ;-)

  5. Steve Davies 3 Silver badge
    Boffin

    Balmers Reaction?

    Puts fingers in ears

    Closes eyes

    and shouts

    "La-La-la-la-la. I can't hear you"

    Then he kicks a chair through the window of his office.

    It still won't make one iota of difference. They are already totally indoctrinated with the 'Touch only' mantra to care.

    For once and even though the report says nothing new to the 'El Reg' crowd this report will be used by a huge number of IT bosses the world over to stop upgrades to this waste of space OS.

    1. hplasm
      Happy

      Re: Balmers Reaction?

      Isn't he still busy killing Google?

  6. 404

    Service Pack 1 (win8SP1)

    "will give users a choice via the Metro interface or the classic Windows 7 desktop"

    Bet ya.

    ;)

    1. Richard Plinston

      Re: Service Pack 1 (win8SP1)

      The problem that Microsoft faces is that they have been told that the desktop PC market will decline and mobile devices will increase. MS have almost no presence in the tablet of phone market. If they do nothing other than what they have been doing they will have reducing revenues.

      In order to have increasing revenue in the future is to be successful in tablets, mobile phone and in selling software through an app store. They also need to take revenue from retail sales through their own stores and from OEMs by building their own machines. In other words become more like Apple.

      Given that their WP7 has been rejected they conclude that this is because of unfamiliarity. The solution is to make it "the most familiar UI" and then users will _demand_ that UI on their tablets and phones. They will then have Microsoft products for desktop, phone, mobile device (Surface), games console and entertainment centre all working together and the world will be a better place (and MS much richer).

      The first step is where users learn to love Metro, everything else then follows. If this step fails then the whole strategy falls down. So, no, they won't make Metro optional. They will make it more difficult for people to load a different OS (secure boot) so users can't escape from Metro. They will probably have sufficient file incompatibilities in Office 2013 to force other users to upgrade and will make Windows 8/Metro a requirement as soon as possible.

      1. h4rm0ny

        Re: Service Pack 1 (win8SP1)

        "They will make it more difficult for people to load a different OS (secure boot) so users can't escape from Metro"

        It's actually a requirement by Microsoft for an x86 device to get the Approved sticker, that the user be able to disable secure boot.

        "They will probably have sufficient file incompatibilities in Office 2013 to force other users to upgrade"

        I've been using Office 2013 beta and files created with it by default have opened fine in Office 2010 so far. I've not noticed any change. You need to back accusations such as this up, otherwise you're just scare-mongering.

        Although that may be your aim as you have a history of posts like this. I recall you stated previously how the Surface would have heating problems. When I pointed out it actually had quite a neat all around vent so that it had airflow however you held it, you excitedly responded with a complaint that the Surface wouldn't be waterproof! Well, with a determination to find fault like that, I'm inclined to ask you to provide evidence of any accusations you make from here on.

      2. Tom 13

        Re: The solution is to make it "the most familiar UI"

        Let me fix that for you:

        MS have concluded the solution is to make it "the most familiar UI"

        The real solution is to write a fracking mobile OS that works independently of the OS you know so well. Putting a new GUI on a polished turd isn't going to make the turd any more palatable.

    2. DrXym

      Re: Service Pack 1 (win8SP1)

      More likely a Windows 8 Desktop Edition (aka 8.5), or a Windows 9 will roll around tout de suite. Windows 7 turned up after Vista in about 18 months. I wouldn't be surprised if 6-12 months after Windows 8 debuts that a partial fix appears with another release soon after.

      1. hitmouse

        Re: Service Pack 1 (win8SP1)

        More like 36 months separated Vista and Windows 7

        Windows Vista was released on 30 November 2006

        Windows 7was released to manufacturing on 22 July 2009, and reached general retail availability on 22 October 2009

      2. Robert E A Harvey

        @ DrXym Re: Service Pack 1 (win8SP1)

        I believe the gramattically correct form is "tout de bloody suite"

    3. TeeCee Gold badge

      Re: Service Pack 1 (win8SP1)

      I'll take that bet as I don't think it will.

      9 on the other hand........

      It all depends on how well 8 goes with the public. If there is the mass rush to touch interfaces that MS are hoping for, then they'll probably stick to their guns and push same to the corporates. If touchy , feely desktops don't take off, 9 will get the schizophrenic makeover.

    4. John Bailey

      Re: Service Pack 1 (win8SP1)

      I'm betting that within a week of it coming out, someone will publish a tweak or a download that bypasses the Metro UI.

      1. Yet Another Commentard

        Re: Service Pack 1 (win8SP1)

        @John Bailey

        Stardock is your friend. Boot direct to desktop, and put a "start" icon back from one little fix.

  7. Combat Wombat
    Gimp

    Yup ! time to get those win7 certs

    Win 7 is the new XP, its going to be around for the next 20 years, and will be pulled from business users cold dead hands.

    1. John Bailey
      Happy

      Re: Yup ! time to get those win7 certs

      Ahh.. Like Vista..

      So using Windows 7 makes you suicidal..

  8. Khaptain Silver badge

    The article discusses both good and bad points about Windows8. He is not saying the W8 is bad, only that it is bad on the desktop.

    I am not advocating W8 here but the article is actually a clear resume of what W8 is and what it is not.

    Kudos to the writer even though El Reg commentards have stated all of this for several months now.

    1. Stuart Castle Silver badge

      I don't think that, under the hood at least, Windows 8 is bad. Admittedly, I haven't tried it on a lot of machines, but even in beta, it seems quite quick and driver support seems good.

      The problem is Metro.

      Metro is fine as a touch screen OS. Although I'd argue in terms of interface, it's still a generation behind Android or iOS. OK, it has "Live Tiles", which may prove to be handy (although I don't see how they'd be "that" much more useful than the lock screen indicators or notifications offered by both Android and iOS, or indeed, the notifications offered by Windows Mobile), but it lacks any form of organisational tools (such as folders).

      This is bad enough on a mobile, where you might have a few apps and documents you are working on, but when you scale it up to a desktop where you might have a few suites that could contain dozens of icons (E.G. Office, or Visual Studio to name but two), and where previous versions of the OS dating back 20 years have had folders of some form or another, then it's a confusing step backward.

      I think the problem is that Microsoft have seen how tablets running iOS and Android have eaten in to their market share, and seen how their previous attempts at tablets have failed and they are panicking.

      They thought that a unified user interface would help them sell tablets. It didn't. Part of the reason their tablets failed last time is that the Windows interface doesn't scale down well.

      The problem is now that they are looking at things from the other end of the scale. They think a tablet interface will scale up to a full desktop. It doesn't.

      Essentially Microsoft need to stop with this idea of one size fits all for UIs.. It doesn't work. If it did, Apple would have replaced Finder (OSx's default interface) with iOS's. They didn't. They offer Launchpad (which is iOS like) as an app, but it runs on top of Finder, it does not replace it.

      In short, they should offer Metro as an option, it should not be the only option, or the default one.

      1. Tom 13

        @Stuart Castle: I'd give a gazillion upvotes for this one statement if I could:

        Essentially Microsoft need to stop with this idea of one size fits all for UIs.. It doesn't work.

        Now If only we could get it through the thick skulls over at MS....

      2. Anonymous Coward
        Anonymous Coward

        I agree with you

        Microsoft is going to learn the hard way that the 'one (ugly?) UI to rule them all' approach is not going to work.

        This is a good time to start snapping up copies of Windows 7.

  9. Anonymous Coward
    Anonymous Coward

    ok

    Well, that's fine, its his opinion

    but this comment is a bit dim

    " I can’t tell you the last time I had to ask someone how to do something in a client OS.”"

    It is a new OS, that by its very nature, for better or worse, is different, to assume that you should know everything about everything is somewhat arrogant, asking for help is not a bad thing, its how we all learn.

    All it does is point out that the OS has a different way of doing something and that its not so obvious, once you know it though it because as simple as it always did so....

    Im not saying that its all good, that would be stupid on this website as id be downvoted to oblivion, but one of his comments IS stupid no matter how you look at it.

    1. Spiff66
      Unhappy

      Re: ok

      No it should be pretty obvious when you are trying to do basics. I've had a look at win8 on a vm. So far with metro i've had to google for update and restart, make a website a favourite and a lot more of the mouse clicking waving around nonsense. The guy has a point. If you want folks to use it then dont turn your OS into a guessing game. Even switching from macos9 to osx wasnt this much of a pain. If the techies are struggling to work out how to use it then what chance does your average office worker actually have. Microsoft have some good ideas but the good stuff is being smothered by this obsession with metro.

      1. Anonymous Coward
        Anonymous Coward

        Re: ok

        I like the word 'obsession', because it is too true. Microsoft is absolutely besotted with Metro.

        Watch and laugh/weep:

        http://www.youtube.com/watch?v=Dc7HPmPQV9E

        In my opinion, other software vendors should say 'screw you' to Microsoft and not code a Metro version of their software. For example, Firefox, already has a desktop version and a mobile version for Android.

        The very fact that there are two versions of IE10 on Windows 8 (desktop version and Metro version) is very telling of this schizophrenic mess. Other software vendors should stay away.

      2. Anonymous Coward
        Anonymous Coward

        Re: ok

        No, that's simply wrong, it is easy to do it, you just need to know about the charms. I hate to fire off the obligatory car reference but several fit, one car radio is the same as another right? yes but how many times have even professionals had to pull out a manual, according to you its not needed at all, because it MUST be so simple and similar to others. You learn to drive an automatic, a manual is essentially the same, but if your shoved in to it without any instruction you will have issues, those bloody cars that keep turning off when you stop, you can drive as a profession and not know how to deal with it, what do you do, sit in the car twiddling your thumbs or ask for help? whether or not you ask for help is simply down to how stubborn and arrogant you are

        The user who asks for help first and be open to change will be the user who can adapt and progress in life with ease, there is absolutely no harm or shame in asking for help, but I guess all you down votes are too clever for that.

        Its funny, the people I know who know the most will admit to knowing bugger all, those that think they know it all tend to know the least

    2. AlanS
      Paris Hilton

      Re: ok

      I use Unix for work, Linux for pleasure, but I can usually help people when they want advice on their MS or Apple machines, even though that may be my first exposure for weeks. If a knowledgeable user can't find something, he's probably not going to roll out an office-full.

    3. The obvious
      Facepalm

      Re: ok

      Not to mention that if you remote desktop to a Win8 box (from Win7 at least) and press the start key then the start menu actually does come up. But that much is, as ever, The Bleedin Obvious.

  10. Anonymous Coward
    Anonymous Coward

    I smell BS

    Microsoft loaned Berger a Samsung slate device and he found that Windows 8 gets around some of the problems he's seen trying to get enterprise apps running on a tablet.

    I'm going to say the number of Metro interface enterprise apps for them to test range between 0 and 2, so they must be using standard enterprise software on Windows 8 desktop, which begs the question why bother with Windows 8 when these touch screen devices are going to be using the Desktop 90% of the time?

    I tried both previews for around a month each when they came out on a spare laptop and it was simply painful. The switching between the Desktop and Metro interface was just rubbish and could be massively improved. Unfortunately judging by details of the latest builds it hasn't been. As long as it continues to feel like two different computers fighting for the monitor the longer it'll stay off any of my machines

    1. Ian Yates

      Re: I smell BS

      I think that's where his "replacing my laptop and iPad" comment came in: Win8 desktop for enterprise (laptop) usage and Metro for lighter iPad-esque usage.

      I've only played with Win8 on a desktop, but I could see how Metro would work well for a touch-based interface.

      I'll stick with my Transformer and ThinkPad, though. I don't want to mix personal and business usages and accounts.

  11. Jon Double Nice

    How about with a touchy apple-like mouse?

    You could do the gestures on that to swipe menus onto the screen?

    1. Robert E A Harvey

      Re: How about with a touchy apple-like mouse?

      How about cutting out this typewriter crap and going for direct neural interfaces?

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