Are there several training courses that the workers in the Department of homeland immigration and border controls (or whatever that particular law enforcement agency is currently called) have to go through to ensure they have not one scrap of a sense of humo(u)r or empathy left before they are let loose on the poor 'foreign' idiots that have chosen to spend some time and money in the states?
On my first and only trip so far, the first 3 words mumbled by the [clerk|guard|officer] were 'business or vacation'? which left me staring blankly at him for a few seconds whilst my sleep deprived and dehydrated brain attempted to determine the source language and translate it into my native English.
Eventually my response was 'Oh, um, holiday' ... blank stare returned for 2 seconds ... 'um, vacation, yes'. followed by the where will you be staying ('travelling all over' is a bad answer), how long, etc.
Even just a 'good morning' / 'good afternoon' to allow my brain to get into first gear would have been nice - I realise it's probably quite a mind-numbing job, but some hint of civility and human recognition might make the day a little less tedious, and make me feel less disinclined to ever visit again.
Of course, at the end of the questions, being British, I took my passport back, thanked him and then joined the next queue...