back to article Outages plague Hotmail and Outlook users

Microsoft's spanking new and creaking Hotmail service are experiencing prolonged outages around the world. Hotmail and users are complaining they are either unable to access email or unable to see all their email messages. The problem seems to have initially affected cloud storage service SkyDrive, too …


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    1. Cipher

      Re: hotmail/ works fine to me

      RT tablet inscribed:

      "It is ridiculous how this web page is anti-microsoft."

      Maybe this has something to do with it:

      Catastrophic Microsoft auto updates of 2012

      5 major patch fails in one year.

    2. Grikath Silver badge

      Re: hotmail/ works fine to me

      El Reg is not necessarily anti-Microsoft, but rather anti-Establishment, as their motto makes quite clear.

      Commentards come in several flavours of Fanboi-ism depending on the subject, ranging from level-headed to outright pitchfork-and-torches fanatics.

      On occasion we get shocked to the core when someone is actually knowledgeable in the field an article is about, and we all have to get out of our basements to take a cold shower ( which incidentally, according to our Mum, does not count towards our monthly shower quotum.. NOT FAIR!!)


      1. GBL Initialiser

        Re: hotmail/ works fine to me


        Yep, one can only surmise that people are so sensitive to criticism about their chosen company that the articles seem, to them, to be worse than those about other corps.

        Additionally, a number of commentards accuse El Reg of being in Microsoft's pocket. So there you have it, El Reg is both anti-Microsoft & pro-Microsoft at the same time. The commentards have spoken!

  1. ItsNotMe

    All I can say is...

    ...thank goodness this has never happened to any other cloud based e-mail system.

    1. Anonymous Coward
      Anonymous Coward

      Re: All I can say is...

      It's just another reason to stick with the old client-server model!


  2. tempemeaty

    I give to Ballmer the Native American name "Crashing Cloud"

    I hope Microsoft gets a handle on their cloud soon because in the last few weeks they have had an unusual number of outages for such.

    1. Euripides Pants Silver badge

      Re: I give to Ballmer the Native American name "Crashing Cloud"

      "Dances with Monkeys" would be more appropriate.

  3. Azzy

    The message is clear - Do not use microsoft for communication

    They've borked hotmail several times, forced some hotmail users to switch to outlook to conform with their mad vision of the future.

    They're pulling the rug out from under messenger, just to force people to another product of theirs.

    In both cases, they're forcing people to use their newer, less desirable product, just to get people onto the new product... Actually, they are doing much the same thing with desktop windows and TIFKaM....

    So maybe the message is "Don't use Microsoft, for anything, because they'll shaft you whenever their C-suite has a "vision of the future".

  4. Levente Szileszky

    Oh noes, another Microsoft service as usual.

    Let me reiterate what I wrote recently (when *another* outage happened, IIRC on Azure): anyone willing to put his critical communication services on a Microsoft-run cloud platform is out his mind and deserves these frequent and hours-long blackouts, period.

  5. itzman

    No let nme see, if I were a malicious hacker...

    Would I hit a small mail service with a few hundred customers, or the biggest baddest most corporate load of 'cloud services' in the world

    Godaddy. Microsoft.


  6. The_Regulator

    Fine for me

    No email outage here. If you would like google sending you targeted ads and scanning your personal email go ahead and make the switch to Gmail.

    Love the rhetoric ElReg, how does most every story here become a hate on Microsoft story...are you funded by google or something?????

    1. Should b Working

      Re: Fine for me

      I use multiple email services, mostly so I don't have all my eggs in one basket. They all have the pros and cons. They all go down occasionally.

    2. Anonymous Coward
      Anonymous Coward

      Re: Fine for me

      "are you funded by google or something?????"

      Are you funded by Microsoft or something?????

  7. IT Hack

    Marketing wankery

    High availability isn't just a phrase...

    Nice pint while watching the bean counters continue cocking things up

  8. This post has been deleted by a moderator

  9. Mss'ty

    How about:

    Having invalidated ALL of my Hotmail accounts and forcing me to have to go in and re-validate ALL of them and assign new passwords today?? I'm sure that puts a strain on their servers if there's a significant number of us. (What are the odds that my 6 accounts were the only ones?)

    ALL of them used different, complex passwords yet MS claims that they had ALL been compromised and required re-validation and account recovery. Give me a D**ned break!!! They have an issue that they aren't publicizing.

    1. Roo

      Re: How about:

      Ah, there's no way back from that. It's probably a skiddie brute-forcing your account. That isn't fixable in Microsoft land, you will have to reset your password every time you want to access your accounts, and hope the skiddie hasn't locked them out before you get to log in after reset. Best of luck with that.

      1. Mss'ty

        Re: How about:

        That's 6 entirely separate Hotmail accounts with very different email names and passwords.

        One used only for Friends

        One used only for Family

        One used only for commercial exchanges

        One used only for online banking

        One used only for special interest groups and charities

        One used only for signing up to blogs like this ;-)

        All 6 were locked out when I tried to check them yesterday with MS forcing me to have to re-verify and put new passwords on them. Coincidence is highly unlikely.

        I use Hotmail as well as Gmail in much the same fashion.

  10. tonyyaman
    Thumb Down

    my outlook account has not worked for over a week now


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