Yay for iOS 6.1, grey Wi-Fi iPhone bug is fix- AWW, SNAP When Apple rolled out iOS 6.1, its first major update to iOS 6, yesterday, it introduced a series of bug fixes, software tweaks for iTunes and Siri and also added LTE support - but none of that was any use to the disconnected and discontented sufferers of a particular iPhone software flaw: greyed-out Wi-Fi. iPhone owners have …
It's not like they don't know the damned hardware or anything.
Antennagate was a moronic design flaw but this is mind-bending in its why-the-fuck-did-they-not-test-it-properly-ness. Or even the why-change-shit-which-aint-busted-ness.
Dumbfounded.
(Any chance of a boggled-mind icon?)
but is it? is it REALLY?
Anna states that "One thread has 2,700 replies"
We'll be generous and allow that every reply is from a seperate affected person, no one posted more than once to comment on whether or not they had any success with different suggestions.
During the last quarter (i.e. since iOS6 has been preinstalled on all new iPhones) Apple sold 47.8 million iPhones
[citation]http://thenextweb.com/apple/2013/01/23/tim-cook-apple-has-sold-over-500m-ios-devices-at-a-rate-of-10-per-second-in-q1-2013[/citation]
So a quick bit of maths shows that at most only 0.005649% of iPhone iOS6 users are impacted by this and are so upset by it that they've found their to the Apple website forum to complain about it.
That's not really a massive fail, it's a 0.005649% of a fail, really.
"So a quick bit of maths shows that at most only 0.005649% of iPhone iOS6 users are impacted by this and are so upset by it that they've found their to the Apple website forum to complain about it."
Well, no, because you're excluding the people who don't know that it happens, those that don't know of that website to post a complaint about it, and those who have just taken it back to Apple and had a replacement. I'd bet that a fair number of iPhone users don't know that they have wifi, or how to connect it. SWMBO doesn't, certainly.
I beg to differ on your math; you assume that every single iPhone user affected by this posted in that forum. Obviously that is a poor assumption, since some part of iPhone users couldn't figure out how to plug in a USB device, let alone navigate to a forum. Since we have no idea how many support calls were made about this, we can only make up random numbers in the hope that our assumptions are correct; thus, if we assume rampantly speculate that:
Given that the 2700 posts are only the tip of the iceberg, I calculate that it is actually only 0.5649% of a fail, and that this issue affects over a quarter of a million iPhones - a small but statistically relevant number!
I wonder of those whose WiFi doesn't work post-upgrade have considered just speaking to Apple about it? It's not like it's an intermittent thing or anything — take it into the Genius Bar, show them it greyed out, and you should get it swapped as defective pretty sharpish. IME they'll do a like-for-like swap for much less severe issues…
I put my hands in the microwave for a bit (took bloody ages to jam the door sensor properly).
Hurt like billy-o and didn't fix the iPhone. I think your suggestion was a pretty poor one, in retrospect. On the plus side, once I've done the same with my head it will look like I've got a lovely tan.
Why are they unable to get apple to fix this, if their phone is out of warranty. Coming from the end of the scale where I download the odd package and obscure program with the program writer explicitly telling me that he has made this code available for those who wish to use it but offers no warranty or guarantees when running the program I know if it does not work then tuff titties. I would assume that if Apple allow a customer of theirs to download and install an update to their device they would be responsible for fixing it or at least offering a solution, other wise I would say that they have supplied something that is not fit for purpose via their store, free or not.
As far as I'm concerned it is their software, their device they are responsible for it.
"You don't need to be well connected. Consumer focused laws are generally regulator enforced, so no need for expensive lawyers either."
When I'm living in the UK I often resort to using them (Last case was a Renault Megane Cab where the electric windows failed) and from my experience they are NOT regulator enforced, they are COURT enforced. Difference is that you can end up taking the retailer (Maybe not Apple, maybe Carphone Wharehouse or T-Mobile or whoever) to court which incurs charges where regulators generally don't.
And mention taking a big company to court and most people will run a mile! (even though they could be assured (as can be with a court) of a victory against a corporation)
So if you have this problem, you take it back to apple and they exchange it for a handset that works.
What's the problem here exactly? Oh there's a couple of people that took a gamble, that they'd buy the phone cheap in another country, and now can't use their warranty. Well wasn't that the gamble?
If it's affecting an iphone sold in the UK, then your sale of goods act covers you, not of merchantable quality and DURABILTY.
Job's'a'goo'dun...
restore from backup
The only problem with restore from backup is that iTunes only retains the last backup. The moment you jack in, guess what it erases first? Before you do *anything* else with an iPhone, disable the automatic backup start or you may find you don't *have* backup.
I'm OK with their approach to usability and simplicity, but that is just flat out criminally stupid.
That isn't the only problem... Apple's backup doesn't seem to back up the entire device. It seems particularly keen to not back up anything it thinks iTunes put on in the first place.
I'm not talking about a one off loss of data here - we've seen it dozens of times when people need to factory reset their iDevice for whatever reason.
Another Apple problem I never even HEARD of Till El Reg filled me in.
Since it does not effect me or anyone I know with an iPhone I shall fee free to ignore it.
Thanks for the heads up on the update though, my policy with iOS updates has always been to wait till you tell us that is a disaster and fixes nothing. Then it always works like a charm. "The only bad update I ever got was when I ignored your sage advice"
"The biggest reason for this update I expect is to kill the new iOS jailbreak that should be releasing soon.. So its staying away from my iPad."
My iPhone 4S had major slowing of the wifi after the IOS6 update and I was reluctant to try most of the options presented as a "fix". In the end I did try them in increasing order of "pain in the arseness". The only one that worked was "Reset All Settings", which was a major annoyance, having to re-enter wifi passwords, lock codes, background pictures, ring tones etc. but at least I have decent wifi again.
...(I know I shouldn't say that...I slap testers for saying that...)....but still...I bought my iPhone 4s because it is the only modern device that works with my in car bluetooth. I'd rather be having a....that is a different story.
Anyways - upgraded through all the various OS incarnations through to 6.1 - and all is still well. WiFi can be switched on/off no problems. In fact I'd never even heard of this issue before.
That said, if it had happened to me - I'd be right royally ticked off. And yes - Apple are supposed to be about standard hardware/firmware - so this shouldn't ever happen!
Getting my coat for saying "it works on my machine"
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