back to article Fuming fanbois flood 'flimsy iPhone 5 Wi-Fi' forum

Punters on an Apple support forum claim they are struggling to use Wi-Fi networks with their iOS 6 gadgets. The trouble seems to affect new iPhone 5s as well as iPads and older iPhones updated to the latest version of Apple's mobile operating system. Users of iOS 6, writing under a headline "iPhone 5 wifi issues", reported a …

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      1. Steve Todd
        Stop

        Re: Where are these fuming fanbois, eh?

        No, he's saying that 730/5,000,000 (0.01%) does not make it a general problem. You'd expect an early failure rate of more than that for pretty well any electronic device you care to mention.

        1. Anonymous Coward
          Anonymous Coward

          Re: Where are these fuming fanbois, eh?

          Well not everyone is going to post on a forum to say "me too". I had someone bring along 2 iPads to a pavillion opening night who couldn't connect to our WiFi.

          They had recently upgraded to IOS6. All the Android Phones and Windows laptops people in the vicinity had were working fine (no one with an iPhone to try). The WiFi was in AP mode and I changed the security settings (already on open), the radio type B/G, the channel (was always in the international range). Nothing would allow it to connect.

          1. Steve Todd
            Stop

            Re: Where are these fuming fanbois, eh?

            And many of those 730 posts are from the same users. Your point being?

            If it was a general problem there'd be a lot more Internet chatter on multiple forums, not just there. There are going to be SOME 5s with faulty WiFi due to the law of averages. There are going to be some people with poor WiFi setups that they will blame on the 5. There are probably some bugs in the WiFi stack in iOS 6 (it's hard to find any code that is 100% bug free), but the combined numbers don't yet add up to a significant blip.

          2. Nick Pettefar

            Re: Where are these fuming fanbois, eh?

            Our iPad 2 & 3 work fine with WiFi on IOS6.

        2. Anonymous Coward
          Anonymous Coward

          Re: Where are these fuming fanbois, eh?

          Well Apple said a fix is coming so that pretty much excludes the possibility of a hardware problem. So this means that it's a software issue and from the sound of things it is related to particular encryption protocols. As these are written up in standards then yes, it is a general problem.

  1. Anonymous Coward
    Anonymous Coward

    Perhaps it's using the new Maps feature to find them....

    ....and it thinks the Wifi is 200 miles away?!

  2. Big_Boomer Silver badge
    FAIL

    Apple fail Muppets

    Some of our staff decided to upgrade to iOS6 on the day of release (muppets!)

    The iPads subsequently couldn't connect to our corporate WiFi.

    It seems that iOS6 has a bug (a big one from the sound of it).

    I fixed the problem temporarily by installing earlier firmware in our WiFi Access Point.

    When Apple release the fix I can bring the Access Point back up to date.

    Looks to me like an issue with encryption and WMM.

    Finally, I STRONGLY advised the muppets to wait a few weeks before installing brand new software in future.

    Do I think they'll remember? <LOL>

    1. Anonymous Coward
      Anonymous Coward

      Re: Apple fail Muppets

      So they're on ios 6, like they wanted to be, and you've done extra work to accomodate them?

      You sure showed those muppets.

      1. Anonymous Coward
        Anonymous Coward

        Re: Apple fail Muppets

        I suppose it depends whether those staff happen to include your boss...

        ... and it's getting towards the time of year when your pay-rise is up for review.

    2. Tom 7

      Re: Apple fail Muppets

      with the highly insecure encryption you've just backdated to they'll be hacked into oblivion by then.

    3. Rubber chicken

      Re: Apple fail Muppets

      No - I spent this morning on this and it is not an iOS6 bug, although it is a pain they didn't better announce it.

      They've deprecated older versions of TLS so if you've not kept your system up to date and don't support TLSv1.2 then there is your peoblem.

      That will be $10000 please.

    4. Anonymous Coward
      Anonymous Coward

      Re: Apple fail Muppets

      @Big_Boomer

      There is a point here.

      Sometimes the small children playing with their new shiny toys need to be protected from the sharp edges. Adults get to take the toys away on occasion to protect their little developing minds.

      Just because you have the skills and ability to downgrade your access port does not mean you should do it. I can see your puppy dog tail wagging as you showed them how clever you were getting them back on line.

      Do you think anything will change when IOS7 comes along? They will just shout at you louder for their own stupidity in installing day one operating systems.

      Will you please think of the children next time! They need protecting from their own tiny developing minds.

      Bastard Operator From Hell is shaking his head at your failed opportunity to screw the bosses over this time around.

  3. Dave McEneaney
    Go

    Same issue

    Had major issues with 2 x iPhone 5's connecting to my home network. Would connect, but dropped out at random every few minutes. Solved by changing from WPA2-PSK(AES) to WPA-PSK (WITHOUT AES) - obviously this knocks a load of wireless N features on the head, but works until a fix comes out.

  4. Desktop Mobile
    Paris Hilton

    I have fix

    I have no iPhone 5s and have no problems connecting to wifi...

    Must say things are looking up though from the early days when most iPhone users only used the Text/Messages & Phone functions

  5. Marty
    Trollface

    i wonder if the wireless AP's they are trying to connect to contain Samsung chips? LOL

  6. Wolfclaw
    FAIL

    Apple Strike Again

    It's all true, I switched on a new dual band wireless extender last night and he connected his 4S IOS 6 to 5Ghz and within a minute lost connection, tried various times and it just won't stay connected. Switch to 2.4Ghz rock solid, our 5Ghz laptops stay connected just fine, Apple tech failing agian, no doubt to be followed by the usual PR of everything working as it should and a quick bury of their heads in the sand.

    1. Steve Todd
      FAIL

      Re: Apple Strike Again

      Erm, the 4S doesn't support 5GHz, never has, never will. It's there in black and white on Apple's specs page. Either you're lying or being a pillock.

      1. Steve Todd
        Stop

        Re: Apple Strike Again

        Amazing, I post an easily verifiable fact and someone down votes me. I guess that I could post that the sky is blue and some hater out there would down vote that also.

        1. Desktop Mobile
          Holmes

          Re: Apple Strike Again

          Not sure how much interaction you have with other human beings but if you are going to say to someone:

          "Either you're lying or being a pillock."

          Don't be surprised if that person down votes you...

          Just sayin

      2. Anonymous Coward
        Anonymous Coward

        Re: Apple Strike Again

        A liar or a pillock ... or maybe innocently mistaken in not realising that his, '5GHz,' setting meant, 'allow 5GHz,' rather than, '5GHz only,' meaning that the router made an abortive attempt to support the legacy Apple system alongside modern networking gear. It's possible but that would also infer that you're a defensive bitch, probably suppressing residual rage from the occasional lucid moments when you become aware that your phone's crap and you're beholden to a company that jams it up your bum with alacrity and vigour every time you turn your back. Go trim your beard while you think about it.

        1. Steve Todd
          Stop

          Re: Apple Strike Again

          The 4S could not ever connect to 5GHz, it simply can't see signals at that frequency. A dual band router normally announces a different SID for the same AP at 5GHz so it should have been obvious that the phone never saw the 5GHz signal. The OP also said that it worked just fine at 2.4GHz so it's not a legacy hardware issue, he also said that it worked fine at 5GHz for a short time - it's this bit that implies that he was either doing something stupid and misinterpreting the results or being economical with the truth.

  7. This post has been deleted by its author

  8. mickey mouse the fith
    Trollface

    Quality control...

    They really should test this stuff before release really.

    Maybe Apple should head to the patent office to file `a method of using your customers as unpaid beta testers`

    1. Steve Todd
      Stop

      Re: Quality control...

      Sorry, Microsoft have that covered already.

    2. Nordrick Framelhammer
      Trollface

      Re: Quality control...

      Apple don't need to do any quality control. It Just Works!

  9. Benchops
    Mushroom

    "even though it's unwise to operate an unencrypted Wi-Fi network."

    "unwise"? It's fracking mental!

    1. ZenCoder

      Not that mental ....

      I personally don't do this, but I know people who use no password, and instead only allow connections from manually entered MAC addresses.

      If she lets person A access her network, they can't give access to B, she can revoke access to anyone at any time without having to reset password in 10 different devices, her visitors don't have to reset passwords.

      I know of many cases where someone's wifi password became too well known by their neighbors, and had to be changed. I know of zero cases where someone has had issues with neighbors spoofing their MAC addresses.

      Its not how I secure my system ... but its not completely ridiculous either.

      1. Anonymous Coward
        Anonymous Coward

        Re: Not that mental ....

        MAC address filtering on an unencrypted network is like sending your password in the clear. MAC address filtering has all the benefits you mention when used with WPA*. Even then the MAC address can be sniffed without much trouble, but without the passphrase not just anyone (with a little knowledge or access to google) can get access to your network.

      2. Davidoff
        FAIL

        but its not completely ridiculous either.

        No, it's absolutely stupid. MAC filtering is useless as *any* means of security , as the MAC is always broadcasted in clear and easy to spoof.

        It's as valuabel to network security as hiding your SSID. Soaking your router in holy water would probably be more effective.

    2. Soruk
      Coat

      Re: "even though it's unwise to operate an unencrypted Wi-Fi network."

      >It's fracking mental!

      Nice to see I'm not the only one who uses that word (as does my fiancee).

      Still, you can never again hear those news reports about earthquakes in Blackpool from the gas extraction with a straight face.

  10. Mage Silver badge
    Black Helicopters

    LTE is working fine?

    Since it's not compatible with the majority of LTE bands (and thus most countries), that narrows down the location of the complainant.

    He'll soon meet a helicopter.

  11. dssf

    Just press the reset button with a stylus or pen tip. Or, remove the

    battery, wait 20 seconds, then turn on to remove residual power, then reinsert the battery, and power up.

    Oh, wait, the battery is not removable....

  12. JaitcH
    Thumb Down

    Apple is the one who claims it's perfect, that the sun rises and sets in it's nether end ...

    And having created the expectation, they get to take the heat.

    And Tim Cook can't walk on water, either.

  13. bdam
    Holmes

    What a fantastic user experience new iPhone users get

    They get the user experience of being lost.

    They get the user experience of not being able to get a WiFi signal.

    They get the user experience of the new adapters they are forced to buy jamming in their sockets.

    And of course they get the user experience of not having to carry those pesky full wallets about.

    Thats the Apple advantage - its all about the user experience.

    1. bdam
      FAIL

      Re: What a fantastic user experience new iPhone users get

      Missed the user experience of being blamed for it scratching easily:

      http://www.autoomobile.com/news/black-iphone-5-scratch-2/1003949/

      1. dssf
        Joke

        Re: What a fantastic user experience new iPhone users get

        Does the expensive scratcher come with a free sniffer? (parfum, non-otc narcotics, or smelling salts, hahaha)

        I wonder whether the scratches will start to put a dent in the sales of this model release. Surely this will be a poit release, the 5+M sales paying for the r&d for release 5s....

        Did previous iPods scratchi like this iPhone? Would Jobs have allowed the iP5 to ship in this state?

        (posting this too unnecessafuckingsarily lomg because android has a mindless cursor response in my htc and gtab, where the cursor insert point goes a line up or a para back rather than WHERE my finger on a clean display lands. Very goddamned maddening!) Forces me to trial-and-error snag the bitch and drag it several times before he stays put. Pisses me OFFFFFFFFF!

  14. Anonymous Coward
    Anonymous Coward

    Well my iPhone and iPad are both on iOS 6 and I must have connected to at least 10-15 different wifi hotspots over the last few days with no issues at all.

  15. Wanda Lust
    Go

    Not new

    iOS devices have been flakey on my WiFi for ever, that includes an iPhone 4S, and iPad and an AppleTV (the first iOS 720p version).

    If I look at the router management console I can see they're constantly dropping the connection & renewing it!

    I got Apple to exchange an AppleTV over it but the replacement wasn't any better.

    I can also confirm that it works fine without security set, either WPA/WPA2 (didn't bother checking WEP).

    I live with it, if I want to watch a movie I generally just recycle power on the new tear & it holds out long enough.

    1. Steve Todd

      Re: Not new

      WPA is supposed to negotiate a new key every hour, it's part of the spec in order to prevent hackers from deducing the AES/TKIP key. If your network is running half decently you shouldn't notice it.

      The AppleTV (I'm assuming you are talking about the 2nd generation black rectangle) only needs a sustained data rate of 4Mbit/sec to work so you've either got a lot of competing networks on the same frequency or lots of RF noise. Try switching the router to channels 1,6 and 11. See which one works best. If its still not working well (and WiFi in tight urban areas is a problem for everyone) then get a new dual band router that does both 2.4 and 5GHz at the same time. The Apple TV and newer devices will run on the 5GHz band (and the router is required to be able to find its own free channel at 5GHz) leaving 2.4 free for your older devices.

  16. john devoy

    my iphone4 is almost incapable of holding a wifi signal now, despite the router being less than 20 feet away.

    1. Anonymous Coward
      Anonymous Coward

      @John Devoy

      "my iphone4 is almost incapable of holding a wifi signal now, despite the router being less than 20 feet away"

      Don't boast, now! Any make of phone can say that if the user has a Virgin Superhub.

      Bl00dy Apple users. They think they're so exclusive.

  17. Tapeador

    You mean "Fruity Phone Fans Fucked" lol

  18. Anonymous Coward
    Anonymous Coward

    lululululul

    (8888{*}8888)

    (8888{*i*}8888)

    (8888{*iPh*}8888)

    (8888{O}8888)

    ........> iPhone 5

  19. Anonymous Coward
    Devil

    Problem with wifi?

    It'll be the way you're holding it

  20. Martin 63
    Happy

    Suffering, but iT will get better

    1/2 the phones in our house currently have more iSolation. iM sure iT will be solved promptly

  21. Stu 18
    Unhappy

    think it is the os not necessarily the hardware

    Have upgraded an ipod at home and now experiencing wireless connectivity issues.

    can you downgrade ios?

  22. Unicornpiss
    Thumb Down

    This is what happens...

    ...when you rush something to the marketplace seeing $$$ before fully vetting all the problems. In other words, like Microsoft has been doing to us for decades now.

    I have to set up iPhones for overpaid fools at work that see them and go "ooh, shiny!" The more iStuff I have to deal with, especially with Apple's crappy virtual keyboard, the more I'm grateful for my Android device with Swype. A lot of them are coming to the realization that while iPhones and iPads are fun toys, that they actually miss their old Blackberries for texting and email, not to mention battery life. If Apple would release a business-oriented device, they'd probably knock one out of the park, but I'm sure they won't bother while there are legions of fanbois eager to snap up the consumer-grade devices.

    1. Anonymous Coward
      Anonymous Coward

      Re: This is what happens...

      "but I'm sure they won't bother while there are legions of fanbois eager to snap up the consumer-grade devices"

      Yes, but its not the volume that they're chasing, its the margin. Consumers for any high end product will pay ludicrous margins. Businesses *as a rule* won't. At any business meeting now, I see people from all manner of famous companies carrying their personal shiney phone (iPhone, high end Sammy, some other pretenders), and then they've also got some scabby mid to low end piece of rubbish that their employer provides, or ageing Blackberries. My outfit's IT genii think an HTC Wildfire S is a business class phone (and on Torange to boot), but even then you have to make a case for that over some gimcrack Nokia dumbphone that retails in the real world for about a tenner.

      Selling phones to corporates is something for Nokia, RIM, and HTC, all of whom are struggling with declining market share and low margins.

  23. Anonymous Coward
    Anonymous Coward

    Sorry Fannybois, the sheen is tarnished for good.

    iPhone is just old hat for fuckwits.

    Apple look like they are standing still and taking the piss out of you. So why the militant defence?

  24. This post has been deleted by its author

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