back to article Microsoft says Windows 10 April update is fit for business rollout

Microsoft’s decided that Windows 10 version 1803, aka the April Update, is now fit for consumption by business users or indeed anyone or anything capable of running Windows 10. The company’s declared the updated OS is now “fully available for all compatible devices running Windows 10 worldwide”, including business PCs. Have …

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  1. Nate Amsden Silver badge

    good news

    At this rate by 2021 they may have a decent replacement for win7.

    1. Anonymous Coward
      Anonymous Coward

      Re: The Windows 10 earthquake analogy.

      Business Ready? Windows 10 is like living in an area prone to severe earthquakes, resulting in a catastrophic one, the "the big feature update" every six months.

      If you get through it, you're mostly fine, but you never quite know you will and you always know the next one is just around the corner.

    2. Anonymous Coward
      Anonymous Coward

      Re: good news

      I was, kind of, hoping for the next Windows (I passed Vista, and I passed W8 and W10). Unfortunately, my expecations appear totally outdated: I want an OS that does not FORCEFULLY spy on me, and does not FORCEFULLY update itself. Unfortunately MS are going exactly the opposite way, and next OS one will be even more "fuck you, cause we love you" so, I think I'll die with a W7 disk under my tongue :/

    3. TheVogon Silver badge

      Re: good news

      Surprising that the article doesn't actually mention the main content of the Microsoft blog post that it links to. That Microsoft is using AI to deploy Windows 10 updates:

      Artificial Intelligence (AI) continues to be a key area of investment for Microsoft, and we’re pleased to announce that for the first time we’ve leveraged AI at scale to greatly improve the quality and reliability of the Windows 10 April 2018 Update rollout. Our AI approach intelligently selects devices that our feedback data indicate would have a great update experience and offers the April 2018 Update to these devices first. As our rollout progresses, we continuously collect update experience data and retrain our models to learn which devices will have a positive update experience, and where we may need to wait until we have higher confidence in a great experience. Our overall rollout objective is for a safe and reliable update, which means we only go as fast as is safe.

      1. Anonymous Coward
        Anonymous Coward

        Re: good news

        Clever 'AI' my arse.

        Did user just manually check for minor security updates?

        Yes -> Give them the Full Feature 1803 update immediately.

        (Go to Full Feature 1803–Go directly to Full Feature 1803–Do not pass Install–Do not give the option to avoid)

      2. John Brown (no body) Silver badge

        Re: good news

        "Our AI approach intelligently selects devices that our feedback data indicate would have a great update experience and offers the April 2018 Update to these devices first. "

        So, basically it collects all the data on the PC, hardware and installed software and checks to see if there are any "gotchas" and either does or does not give you the update. Where's the AI?

        1. TheVogon Silver badge

          Re: good news

          "So, basically it collects all the data on the PC, hardware and installed software and checks to see if there are any "gotchas" and either does or does not give you the update. Where's the AI?"

          Presumably mostly in sifting "all the data on the PC" times tens of millions and working out what the "gotchas" are.

    4. JLV Silver badge

      Re: good news

      which is unfortunate given that Windows 7 ends security patches Jan 2020 (same month as Python 2x, hopefully a sheer coincidence).

      https://www.lifewire.com/windows-7-end-of-life-4161085

      I wonder why so many here proudly say “I’ll upgrade to 7” if it is dying.

      Stick it to The Man? Jousting with windmills? Surely, a noble activity, but not at the cost of shooting your own security in the foot, unless it’s air-gapped.

      I have no real recommendations you haven’t heard: Linux, macs? BSDs if you’re into exotica? Or maybe you expect MS to relent and de-telemetrize Win 10 in 18 months? Install Win 10 and defang its telemetry, possibly by blocking associated IPs at the router level? Bring a GDPR violation lawsuit against MS telemetry not having optouts, assuming that is applicable?

      But sticking to Win 7 is not a particularly secure way ahead, IMHO.

      Or did I miss something?

      1. TheVogon Silver badge

        Re: good news

        "Install Win 10 and defang its telemetry, possibly by blocking associated IPs at the router level?"

        Or maybe just by using the simple built in options to disable the vast majority of it?

    5. BobChip
      Linux

      Re: good news

      There are already several very good replacements for Win (any number you like) freely available out there ........

  2. ST Silver badge
    Mushroom

    least complaint-generating Windows ever

    That's because everyone downgrades to Win7.

    1. IceC0ld Bronze badge

      Re: least complaint-generating Windows ever

      could this be that the last few, it was everyone plus his dog complaining, for this update, they no longer count the dog .....................................

      shouldn't complain, just had to go full on W10 mode to get daughter online for her first 'real' PC, so hoping the updates are actually going to BE updates, and not road blocks from now on :o)

    2. tfewster Silver badge
      Facepalm

      Re: least complaint-generating Windows ever

      Yay, people have stopped complaining when W10 dies. Or maybe they've learned to disable the telemetry. Whatever, no news is good news.

    3. revenant

      Re: least complaint-generating Windows ever

      It is false logic to equate lack of complaints with lack of flaws.

      Perhaps people are so used to crap and Microsoft ignoring complaints, that they don't bother complaining any more?

      I haven't come across any flaws yet on my little W10 tablet. But then I don't trust it to do anything other than playing children's TV, so I'm unlikely to come across the sort of things that would make businesses despair.

    4. MJI Silver badge

      Re: least complaint-generating Windows ever

      Not downgrades, upgrades to 7

      1. This post has been deleted by its author

    5. arctic_haze Silver badge

      Re: least complaint-generating Windows ever

      Lack of complaints may be caused the number of people (and companies) which upgrade as late as possible to avoid at least some problems.

      1. TheVogon Silver badge

        Re: least complaint-generating Windows ever

        "Lack of complaints may be caused the number of people (and companies) which upgrade as late as possible to avoid at least some problems."

        If you read the linked blog, its been deployed to ~250 million devices, and the stats are based on that.

        Companies do get up to 2 years from pre-release / 18 months from GA to remain supported. And builds will get fixes / security updates during that period.

    6. hammarbtyp Silver badge

      Re: least complaint-generating Windows ever

      That's because everyone downgrades to Win7.

      Nah, it just that it disables your ability to send emails

    7. Anonymous Coward
      Anonymous Coward

      Re: least complaint-generating Windows ever

      more likely because with each update a whole bunch of machines get their windows installations destroyed to the point of needing to be reformatted or trashed

      those machines are now either on the junk pile, or have fresh windows installs where updating is less problematic.

      it isn't a sign of the quality of this update, it's just the problematic machines are being weeded out / forced to pasture each time.

    8. Updraft102 Silver badge

      Re: least complaint-generating Windows ever

      Or because people have learned that the Microsoft support is useless anyway.

    9. elDog Silver badge

      Re: least complaint-generating Windows ever

      I just upgraded to Linux on yet another windows box (Lenovo Yoga 900) since MS trashed my installation with the upgrade to 1803.

      I think MS's focus groups are people that _might_ install 1 or 2 non MS apps. I install a ton of FOSS and paid subscription apps that require re-downloading/installing/registering/customizing.

      It's time for the MS/CPM PC model to die completely.

    10. TheVogon Silver badge

      Re: least complaint-generating Windows ever

      "That's because everyone downgrades to Win7."

      Apparently circa 700 million users have not.

      Windows 10 has better performance especially on crappy hardware and is way more secure, so If you want Windows why not just run a relevant app to disable the spyware if not happy with the built in options, and install a Windows 7 start menu app if you hate TIFKAM would seem to make more sense to me. Or don't use Windows.

  3. aregross
    Big Brother

    Doublespeak anyone?

  4. J.Smith
    Unhappy

    'mMad theupsate FykedmyISB Kybrd,

  5. Anonymous Coward
    Anonymous Coward

    The fact Microsoft saw the need to release this public statement

    Indicates that the update is NOT fit for business rollout, and it's just your usual PR damage control claptrap from Microsoft.

  6. bombastic bob Silver badge
    Devil

    In the time it takes to update win-10-nic...

    in the time it would take me to update win-10-nic (from start of downloads to final reboot), I could download the latest source for FreeBSD, do a build/install world+kernel from source (while the system still runs like normal), reboot one time, and THEN have it all back up and running without any "super+new+shiny features" to get in my way and FORCE me to "re-learn". I might even have to do LESS work.

    1. Anonymous Coward
      Anonymous Coward

      Re: In the time it takes to update win-10-nic...

      This reminds me of that old "IT industry" - where computers were tools that work to make Human life easier, Wonder what happened to it.

      1. CrazyOldCatMan Silver badge

        Re: In the time it takes to update win-10-nic...

        Wonder what happened to it.

        Accountants and MBAs.

      2. Paul 129
        Joke

        Old IT: computers are tools that work to make Human life easier,

        New IT: life easier computers are that to make Humans tools work PROFIT!

        Yep, all the old stuff you love is there, and MORE!

        Although I think the joke is on us.

    2. Tom 38 Silver badge

      Re: In the time it takes to update win-10-nic...

      As per /usr/src/UPDATING, you shouldn't run installworld prior to booting your new kernel. The recommended process is:

      1) make buildkernel buildworld installkernel

      2) Reboot to single user mode with new kernel and old world

      3) "mergemaster -Fp" to prepare /etc changes

      4) make installworld

      5) "mergemaster -Fi" to apply /etc/ changes

      6) "make delete-old" to remove old files

      7) Reboot to your fully updated system

      Also, since this isn't 2008 any more, you could also just run freebsd-update(8)

    3. Anonymous Coward
      Anonymous Coward

      Re: In the time it takes to update win-10-nic...

      golf clap

    4. TheVogon Silver badge

      Re: In the time it takes to update win-10-nic...

      "in the time it would take me to update win-10-nic (from start of downloads to final reboot), I could"

      Seeing as that's a 7GB download for 11.1 I call bs. Windows 10 is faster at installing too.

      1. Anonymous Coward
        Anonymous Coward

        Re: In the time it takes to update win-10-nic...

        "Windows 10 is faster at installing too."

        That is hilarious - while you are of course wrong - Windows Update isn't fast at anything, and the installation requires 32GB of disk space and uses 20GB. I don't care if Windows is optimised by the Patron Saint of Speed, that is never going to install faster than an OS that needs 10% of that.

        The other factor to consider is that Windows Update locks you out of your PC with pointless full screen blerbs that tell you nothing useful. So you're sat there waiting for 15-30 minutes wondering what it's doing. Linux on the other hand, lets you use your PC through the entire update process and never forces a reboot - do it when you're ready (just like the updates).

        1. TheVogon Silver badge

          Re: In the time it takes to update win-10-nic...

          "That is hilarious - while you are of course wrong - Windows Update isn't fast at anything, and the installation requires 32GB of disk space and uses 20GB"

          Installation actually requires a recommended minimum of 16GB for 32bit or 20GB for 64bit. Windows 10 itself uses about 10GB on a clean install. The main additional space eaters are page file, hibernation file and of course future Windows updates.

          If you have a <= 32GB device then commonly you run out of space for major updates and it's majorly sucky that Windows doesn't have built in intelligence to deal with that.

          Hopefully it helps a few people to know that disabling the Hibernation file on such a device will usually free up enough space to update. You can do this from the command line via POWERCFG /hibernate off

        2. TheVogon Silver badge

          Re: In the time it takes to update win-10-nic...

          "The other factor to consider is that Windows Update locks you out of your PC with pointless full screen blerbs that tell you nothing useful. "

          You do get the option for restart or restart and update these days. The are also plenty of options to defer if you are logged in and at the screen. And you can set active hours when updates wont install. However once pre-installed they will still prompt for a reboot during active hours which causes the common misconception that active hours isn't working. You can repeatedly defer the reboot.

          "So you're sat there waiting for 15-30 minutes"

          For build updates (~twice a year) it is installing a fresh copy of the OS, so yes it isn't as fast as a patch. However the range is more like 5 minutes (NVMe) to 30 minutes (laptop with spinning rust).

  7. Scott Marshall
    Trollface

    Probably more like ...

    <FTFY>

    Redmond’s advice comes after over 250 million users installed the OS and gave it a thrashing. Those efforts produced data that Microsoft said shows a twenty per “reduction in system stability issues” and the same reduction “in operating system and driver stability issues.”

    </FTFY>

    I'd say that the above edit is probably the real story.

    1. Anonymous Coward
      Anonymous Coward

      Re: Probably more like ...

      It’s a common trend in proprietary OS’s lately, even macOS has had a load more of fairly unsanitary bugs (or maybe they are just reporting more publicly).

      I have computers at home with Windows, macOS and Fedora and Fedora has been the only consistent experience :-/

      1. Anonymous Coward
        Anonymous Coward

        Re: Probably more like ...

        "I have computers at home with Windows, macOS and Fedora and Fedora has been the only consistent experience :-/"

        Same, I dual boot Windows and Fedora, barely touch Windows any more because it actively stresses me out compared to Fedora.

    2. Jedit
      Trollface

      reduction “in operating system and driver stability issues^W.”

      So what you're saying is that Microsoft have removed all the issues?

      I haven't even seen the reporting tool with the new update. I'm ready to accept that this may be because the new update broke it.

  8. Anonymous Coward
    Anonymous Coward

    Meanwhile

    https://www.theregister.co.uk/2018/06/12/which_calls_for_compensation_for_customers_amidst_windows_10_upgrade_fail/

  9. Anonymous Coward
    Anonymous Coward

    Lies, lies and statistics

    Putting Windows 10 aside, did Microsoft thought when a casual user broken their pc they would call Microsoft for support?

    It's obviously no. It takes extreme effort to find a number or email address in Windows to call for support. Most of them would bring in their not working pc to a pc repair shop and hope one of those guys would fix it. Only those who at least know a thing about Windows license would try to call Microsoft support.

    So while the number of installation increase due to increase in causal users, the number of semi-knowledgeable users who try for Microsoft support stay the same. Putting it in statistic, the rate of users using Microsoft support would decrease. So Microsoft is straight out lying with the statistic.

    (where is the technical users you ask? they debug Microsoft problems and fix most of it themselves or among their techies. Microsoft "customer" support is mostly pointless to them anyway.)

    1. CrazyOldCatMan Silver badge

      Re: Lies, lies and statistics

      Microsoft "customer" support is mostly pointless to them anyway.

      Like in the old joke - Microsoft support exists to tell the customer something that they already know[1] and to charge them for the experience..

      [1] "Your install of Windows is broken"

    2. Kristian Walsh Silver badge

      Re: Lies, lies and statistics

      While I entirely agree with your general point about users not contacting software companies for support, it's not like these support options are hidden from them:

      Google "Microsoft customer support", click the link to support.microsoft.com. Either of the top two links from my results brings you there. From there, it's pretty quick to get to an IM chat with a support rep.

      Hardly an "extreme effort".

      That said, my personal experience (as well as that of friends who write consumer software) is that customers are very reluctant to directly engage with the publisher/author. I once had a small mobile app with a couple of thousand customers, and I'd see people bitching on Twitter about problems or bugs, when they'd never contacted me with their question first (which they could also have done via Twitter by tapping a button right there in the app)

      I had to use MS support on one occasion, to fix a licence. It was all done through IM, the rep was quick on the uptake, diagnosed the issue and then (after a bit of a 2FA to-and-fro to verify that he was actually from Microsoft, rather than some scammer) he remotely fixed it. Can't fault it, really. This is on the standard Home version of Windows, and as I've only been a Windows user since about 2012 (was exclusively MacOS and Linux until then), I'm not relying on some long-standing knowledge here.

    3. TheVogon Silver badge

      Re: Lies, lies and statistics

      "It's obviously no. It takes extreme effort to find a number or email address in Windows to call for support. "

      On first page of search results:

      http://www.thewindowsclub.com/microsoft-support-chat-phone-number

  10. Phil Kingston Silver badge

    The figures are both good. But at that rate of call reduction I'm not sure I'd feel very secure as a CSR for MS.

  11. Notas Badoff Silver badge

    Never safe from Microsoft

    "Do try to get them done at a convenient time, people, because the download is at least four gigabytes and Windows installs usually take at least 30 minutes and require multiple reboots! "

    A convenient time? People get to pick a convenient time? fvck that! I walk away for a bite to eat and the sneaky bastards say now's a good time... and after it's finished I get to reconstruct my working environment over much longer than 30 minutes... Oh the hatred!

    1. ArrZarr Silver badge
      Mushroom

      Re: Never safe from Microsoft

      What really annoys me is that each evening as I grab my laptop when going to bed, Windows asks if now is a good time to deploy updates - the computer has been sitting there, on (I know, I know), for the past 20 hours and you didn't notice that it was sitting there doing nothing but the moment I move the mouse it's all

      "Ohai, I can has update lolz?"

      Thinking about it, I would probably have one laptop fewer if that were the actual message.

      1. AndrueC Silver badge
        Facepalm

        Re: Never safe from Microsoft

        I get the same thing with my work computer. It's configured with busy hours being 7am to 6pm and yet it prompts in the middle of the working day.

  12. The Oncoming Scorn
    Big Brother

    Claims it’s the least complaint-generating Windows ever

    You make it sound like thats a good thing!

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