Re: Hand up...
Indecision and lack of commitment killed it, not the OS /Hardware.
Au contraire, EVERYTHING killed it:
- Microsoft didn't have a plan, didn't know or care to find out what customers really wanted
- Microsoft pissed everybody off by repeatedly abandoning older mobile platforms
- MS/Nokia didn't help themselves by abandoning everything that had gone before in Nokia
- Microsoft were spending huge amounts on acquisitions that they didn't understand and then struggled to integrate - between 2008 and 2016, they bought about 76 businesses. Microsoft's purpose was nothing more nor less than buying companies, and hoping for the best
- Buying a hardware maker when you know nothing about hardware is a big bit daft
- The hardware was mostly crap - particularly the low end stuff bought by IT departments, and even compared to similar priced dogs like the Samsung Galaxy Ace models
- The OS and UI followed the failed Windows 8 look, and were different for the sake of difference
- MS failed to understand and offer the Enterprise segment what they wanted, and that was the one area where MS could have profitably owned a worthwhile segment without needing to be a major force in consumer phones.
There's plenty of other things, many known, some that we can only infer, but I think its clear that when it came to phones, MS made every mistake that was available to be made, and not just in phones. Even today, they're buying up more companies like Altspace VR, which looks to be more of the same "if it moves, buy it, if it doesn't move buy it". And Altspace VR is yet another crap distraction - worth doing a search to see the 1998 educational software graphics.