back to article Whoops! Microsoft accidentally lets out a mobile-'bricking' OS update

“A small portion” of Windows mobile users hoping the unexpected cool new update would start the month off the right way got burned yesterday. Microsoft “accidentally” released a development build of Windows 10 that can transform your phone into jelly if you try to install it. “We apologize for this inconvenience,” said …

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Facepalm

Seems so long ago

Since they killed off the iPhone.

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Anonymous Coward

Re: Seems so long ago

“Today was a great exercise in our whole team coming together to solve a singular problem,”

Such postive spin takes me back to the day we carried that large foam iPhone brick collectively, the real Winphone bricks are in our pockets, now, and forever will be.

"It's dead Jim"

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Anonymous Coward

Re: Seems so long ago

Hit me and several others I know too. Hard reboot doesn't work. Can't believe something so universally terminal to devices got released. Shouldn't they check it with some phones at Microsoft first?

I think most people won't know how to use the WDRT and many will probably be returning their devices under warranty, etc...

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Re: Seems so long ago

There are no W10M phones left at MS, or at least nobody is using them.

The utter contempt for their own creation is such that the announcement for the recent W10M Creators Update release was done via Twitter FROM AN IPHONE (by the same Microsoft Windows and Devices Group software engineer Dona Sarkar the article refers to, who is also the public face of the Windows Insider program, and much to the despair and incredulity of the few remaining loyal users).

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iPhone funeral

Wow, I forgot all about that. The air certainly was thick with hubris back then, when Microsoft thought by just throwing something out there people would abandon the iPhone. Did they really believe people actually loved Microsoft products, instead of merely tolerating them because they had no choice?

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Stop

Re: iPhone funeral

Microsoft still believes that, the arrogance is still very strong at Microsoft even in the nadella era.

Microsoft are losing consumer on industry confidence left right and centre, for good reason. Average is no longer sufficient.

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LDS
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"the arrogance is still very strong at Microsoft even in the nadella era"

Actually, under Nadella it increased a lot. The contempt towards users was never that high.

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Re: iPhone funeral

C'mon, MS products have never reached the dizzying heights of average.

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Windows

Re: Seems so long ago

"Today was a great exercise in our whole team coming together to solve a singular problem..."

Presumably said problem being how to kick off those few die-hards still using Windows mobile.

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Re: Seems so long ago

"Today was a great exercise in our whole team coming together to solve a singular problem," Sarkar tweeted. Well let's hope Sarkar doesn't accidentally run into a dictionary or their day will go from bad to worse. "Singular" = Exceptionally good

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Anonymous Coward

Re: Seems so long ago

Yeah, Windows Phone is over. It is well known. I'm not sure if they will release any new models. They have a few OEMs, HP, who have put out newer models, but the platform is done.

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Anonymous Coward

Re: iPhone funeral

"Average is no longer sufficient."

True, MSFT is getting by because average, if it is already in place, will work for corporations, or IT will pretend it works. Corporate IT departments seem to not want to replace MSFT even though the users would welcome it. The average IT bod who works on MSFT thinks users still really want MSFT... they don't at all, but they have been keeping up the charade so they don't have to deal with change. Users generally want the latest and greatest (i.e. Apple and Google). IT wants whatever is in place, generally, so they don't have to do work. Not in all cases, but generally true. They fought iPhone and Android until they released the users were going to come after them with pitchforks if they didn't support it. The crazy part about this one is that it would really not be much more expensive to outfit users with MacBook. It would be dramatically less expensive to outfit users with Android/ChromeOS and G Suite... probably cut their end user expenses in half and users would like the move. It's just silly.

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Anonymous Coward

Re: iPhone funeral

> Corporate IT departments seem to not want to replace MSFT

Cost, Retraining, Apple lock-in

All those shitty MS certificates on their CV

There isn't a *nix desktop that's corporate ready unless you swap for Apple.

I work in design, one of the most Apple friendly environments and still they save hardware dollar on some Leveno crap running Windows for the spreadsheet monkeys.

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Anonymous Coward

Re: iPhone funeral

Why does the operating system matter anymore? Most businesses would run 100% cloud, and just run anything that has a modern browser.

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Re: iPhone funeral

C'mon, MS products have never reached the dizzying heights of average.

Commonly called "the overwhelming win for marketing over substance"..

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Re: iPhone funeral

Corporate IT departments seem to not want to replace MSFT even though the users would welcome it.

There are multiple reasons for that:

1. Business workflows have accreted over time and a sensitive to versions, let alone applications.

2. Users don't necessarily welcome it - the most familiar complaint is "but I was used to the old one!".

3. In some cases (AD/SQLServer) there no easy way to replace the functionality. Yes, I know OpenLDAP/MariaDB/Postgresql exist but I refer you to point (1).

4. It takes a good deal of vision/guts/money/time to rip out existing business processes and rebuild them from scratch. That combination of 4 factors is very, very rare. To quote Sir Humphrey "that's a very bold step" and that's not something IT directors & senior execs want to hear..

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Anonymous Coward

Re: Seems so long ago

'"Singular" = Exceptionally good'

----

Not precisely, no. A lot of words get misused and thus misunderstood. This looks to be one of them:

singular

adjective

1.

extraordinary; remarkable; exceptional:

a singular success.

2.

unusual or strange; odd; different:

singular behavior.

3.

being the only one of its kind; distinctive; unique:

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Interesting

Tim Coulling, a senior analyst at Canalys, thinks the issue's reach is fairly minor because the install base for Microsoft mobile devices is relatively low and people with those devices would have also had to choose to install the update immediately (unlikely).

Come on MS, admit it, this platform is as dead as the proverbial Dodo. Put the few people still running it out of their misery.

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Def
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Re: Interesting

By making us get phones running boring iOS or clunky Android? No thanks. :p

If I don't have the option of a phone running Windows when I next upgrade, I'll get myself a feature phone instead and to hell with the 21st century.

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Windows

Re: Interesting

"to hell with the 21st century."

The cry of a Windows fan!

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Anonymous Coward

Re: Interesting

Just walk into Carphonewarehouse, and say (in an ITCrowd Moss voice) I'd like a Windows Phone please. And check out the facial expressions in terms of responses...

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Anonymous Coward

Re: Interesting

Clunky Android?? Perhaps sub £100, but spend a reasonable amount from a decent manufacturer that doesnt load it up with bloat, and of course make sure it's sim-free (so a carrier doesn't load their bloat on) and it's anything but clunky. It's fast, feature rich and secure.

I think you need to either unplug from the internet (as you can't spot fud when it's passed your way), or need to stop being a cheapskate, and spent a more reasonable amount of money on your device. A couple of hundred quid will get you a pretty decent mid range android phone.

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Trollface

Re: Interesting

Come on MS, admit it, this platform is as dead as the proverbial Dodo. Put the few people still running it out of their misery.

I don't think MS's relationship with Samsung is all that great at the moment, they'll probably have a hard time getting their hands on the proper batteries to finish the job.

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Def
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Re: Interesting

...or need to stop being a cheapskate...

I have a LG G3 bought a few months after it was launched (I bought it for testing more than general use), and a Lumia 950 bought a month after launch (my everyday phone). I also have a low end Samsung (DuoS) also for testing, and an old HTC 8X. All bought unlocked. Trust me, money isn't the issue.

I also have three iPads kicking around here, and access to half a dozen other iOS and Android devices at work.

Windows and iOS feel smooth and responsive. Even iOS 9 on my ancient iPad 2 (providing I turn off Javascript in Safari). Android on the other hand just feels ever so slightly laggy - as if the UI has a special treacle simulator turned right down to low. It has always compared unfavourably to the other two in my opinion.

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Anonymous Coward

Re: Interesting

"I'll get myself a feature phone instead and to hell with the 21st century."

Spoken like a true MSFT fan. The future = bad.

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Anonymous Coward

Re: Interesting

"Android on the other hand just feels ever so slightly laggy"

Have you tried the Google Pixel phone... it is pretty awesome.

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Gimp

Seems a tad sensationalist

To say 'bricked'

If you can hard reset it, then it hasn't been bricked.

Oh you lost all your data? You mean it was that important and you never backed it up?

That's a DFU error.

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Anonymous Coward

Re: Seems a tad sensationalist

True, but they get clicks for bricks.

It all pays the same.

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Anonymous Coward

Re: Seems a tad sensationalist

"If you can hard reset it, then it hasn't been bricked."

You can't even hard reset it. What ever you do (other than reinstall the firmware via the WDRT) it's a brick that intermittently displays the Microsoft logo.

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Anonymous Coward

Re: Seems a tad sensationalist

it's a brick that intermittently displays the Microsoft logo

Al user-level requirements have been met!

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Facepalm

What's that???

You didn't back up your device before applying a major update?

Oh, boo hoo hoo.

You must be so lost without all the data you acquired since you last found the motivation to get up off your arse and sync it with your box with lights.

Gutted.

Probably because it takes up a whole three minutes of your valuable time and could really have been done while you were watching cat videos instead of just leaping in there.

What a personal disaster.

Ray. The permanently sarcastic man.

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Re: What's that???

"You didn't back up your device before applying a major update?"

Windows phone automatically backs up apps, config and settings. Most people use OneDrive to backup everything else.

And most people use the default settings to automatically install updates when the phone knows it isn't being used. Usually overnight...

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Joke

MS Mobiles or Smoke Signals

“Today was a great exercise in our whole team coming together to solve a singular problem,” Sarkar tweeted yesterday.

I guess they were not eating their own dog food (using the company devices) if they managed to communicate. Though on second thoughts perhaps they came to the same room to communicate because they ate at the company dog bowls?

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Re: MS Mobiles or Smoke Signals

-“Today was a great exercise in our whole team coming together to solve a singular problem,” Sarkar tweeted yesterday.-

A problem that would have never existed if they'd done their job correctly in the first place.

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Windows

so a subset of a subset of Windows phone users ?

Both of them ?

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Anonymous Coward

Re: so a subset of a subset of Windows phone users ?

Nope, just a small child who got one for a birthday.

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Anonymous Coward

Re: so a subset of a subset of Windows phone users ?

A poor unloved small child, I might add. Nothing like getting an obsolete Windows Phone, as a child to feel so unloved.

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Anonymous Coward

Re: so a subset of a subset of Windows phone users ?

The child was also an orphan who had no money. The child had to work 23 hours a day 7 days a week just to get some food. They had no worldly possessions such as toys and lived in nothing but rags just eking out an existence in such a cruel society.

Yet the worst thing that ever happened was getting a windows phone.

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Re: so a subset of a subset of Windows phone users ?

You really are AC.

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Re: so a subset of a subset of Windows phone users ?

Surely must be in fractions of users by now.

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Anonymous Coward

Re: so a subset of a subset of Windows phone users ?

All the down votes do make me chuckle, it's like some people can't take a joke, come on, you bought a windows phone. You must have a sense of humour.

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Trollface

Re: so a subset of a subset of Windows phone users ?

you bought a windows phone. You must have a sense of humour.

If they brought a Windows anything then it's pretty clear evidence they're lacking in sense. Humour or otherwise.

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Message decoded.

"Today was a great exercise in our whole team coming together to solve a singular problem” - that we ourselves created - by deleting all of our users' data. Solved!

FTFY.

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I bet 2 out of the 4 people who use Windows Mobile are really, really annoyed right now.

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Well on the brightside

At least it's more secure now.

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Anonymous Coward

Re: Well on the brightside

Or, all the Winphone obsolete "free giveaway" 15GB Azure Cloud services that can now be re-deployed to actual paying customers, at the same time making users aware, first hand, for the need for cloud backups.

What's not to like.

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Stop

It's hard not to feel sorry, somewhere ...

I actually quite liked Windows Phone. But the deafening silence of apps made it pretty much a novelty in any setting.

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I hope everyone got a free phone for being beta (alpha?) testers, and have all their work on a real phone.

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Anonymous Coward

Nokia 8810 Classic.

I did take out my Nokia 8810 Silver slider phone the other day and look very fondly at it, reminiscing to the days of small phones with great battery life. Yep, it still worked. There may be hope yet for Windows Phone, but sadly not for another 15 years.

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Headmaster

Re: Nokia 8810 Classic.

How dare you use the N word in a story about microsoft.

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