Hello? Big Business? Are you listening?
How are you going to manage to code something that you can't even teach humans to do properly? I mean, really, have you not noticed that so-called "customer service/support" is almost universally reviled? I rather suspect that getting your existing house in order before trying to automate it would be a good idea ... Throwing CPU time at a problem without first understanding the problem will never work, regardless of what the AI folks are trying to claim ...
Biting the hand that feeds IT
