You can put your trust in us!
Joined PlusNet on Weds 4th, gave my PAC code at the time of signing up. Took them until Monday 9th to port my number. Had no data whatsoever, on either the temporary SIM they sent or once my old number was ported. Called them numerous times (at least 30 mins wait to customer services each time). Raised the issue of why they had not sent out text messages or put anything on their website to alert customers to the problem and was told by the member of staff - "Hmm, yes, I had suggested this too and we were told that the business did not want to do that."
They obviously prefer thousands of customers wasting their own time and clogging up their call centre. Not a good start to my new mobile contract. Thankfully it's only 30 days. How they handle and resolve this will determine whether I stay with them or not.