Re: Are there ANY success stories?
Whilst not a success story, I would like to propose the NHS System as one that's got worse (i.e. it is no longer fit for purpose) now that the plug has been pulled.
Records lost, scans lost, X-Rays lost...
I went for the result of my brain injury last week. I sat down with the consultant, had the small talk and then I asked "What happened to me? What was the cause and what's the outlook?"
"Let's have a look, shall we?" he said opening my file.
Apart from one sheet of paper it was totally empty. The sheet of paper referred to something else that happened years ago.
"Where's my MRI scan results?"
"I had one of these EEG thingummyjigs on my head. Where's that result?"
"Not here.", he said starting to shift unconfortably on his chair.
"The nurse technican told me that she'd flagged up something 'interesting' on my results. Have you any idea what that may have been?"
"Sorry, no." Squirms
"I went to another hospital near here for some tests. Any idea of those results?"
"Um. No." He's starting to look uncomfortable now.
"Well, they called me back for a third set of tests. Any idea why?"
"None at all"
"Can we look on the computer for any of this stuff? The scans must be there"
"Indeed they shall. Let me log in...."
A minute later.
"Um, nothing. There is nothing on the system for you at all. Other than this X-Ray from years ago."
"Yes, that's my old X-Ray for another issue but nothing to do with the brain injury. Is that all you have?"
"So, what exactly can you tell me?"
"Nothing at all. Sorry"
"So why have I got this appointment which took me hours to get here?"
"Don't know sorry"
And it went on. Before the NHS system was pulled it worked. Of sorts. Now it's worse than it was before the project was initiated. Hence this is the reason why I am voting for the NHS IT Project as being a relative success whilst it was running.
AC for obvious reasons.