"Barclays Bank is following the lead of London Underground and replacing counter staff with machines and people loitering around to show customers how to use them."
They've been doing that in the Exeter branch for ages and it's seriously annoying because as soon as you walk in there they pounce on you, so every time you have to explain you're clueful enough to use the machines on your own, and then the second they hear a noise from the machine they're over - assuming you're unable to cope rather than simply still feeding the paying in machine a few notes at a time.
And just **** off with iPads everywhere. God the totally un-necessary and utterly pointless use of them is really grinding my gears. Go into certain stores and they now have them in horrid mounts in an effort to find any excuse for them to be used - as if having them somehow makes it better. So instead of the nice big easy touchscreens we used to have, we now have overpriced small screen ipads in ridiculous anti-theft cases. Yes, much better and a real improvement in usability. Said nobody, ever.