But they aren't up enough. Big Corp has nothing to do with "making a profit" or "growing revenue." It has everything to do with growing revenue beyond analyst expectations (which are largely numbers they pull out of their asses anyways.) Stock price isn't determined by market share, market capitalization, actual profits or reasonable growth. IT is determined only by meeting, beating or missing analyst expectations.
Windows 8 didn't meet analyst expectations. Neither did revenues. Need to bump that up, and the only way to do so is to squeeze the existing base like Oracle.
Customer? Fuck no, you're a hostage. From the looks of it, a well indoctrinated one. Denial isn't just a river in Egypt, fellow commentard. It seems that it exists deep in your heart as well. Please get on to Anger, Bargaining, Depression and finally Acceptance. You seem like a bright chap, and we're going to need all the brains we can get to start the very long journey away from Microsoft that our industry needs right now.
Just as moving off Oracle won't happen in it's entirety for some time - or IBM's mainframes, as a previous example - Microsoft will be around for a while yet. But the mass market portion of this exercise has concluded. Microsoft belongs up with Oracle and IBM's mainframe division: relics of the past and pushers of kit to those with extremely high-end - or very niche - needs.