We use the same software.
We use the same software as they do
Ours is up to date you can store CC data in the profile of the client, this is encrypted, masked from the workstation user after a given time.
The credit card is details are used for credit card guarantees to secure bookings and card holder not present transactions (where an interface is installed).
There is also an interface for credit card payments with card holder present which will simultaneously takes the payment from the client and posts the payment to the clients account in the system (again masked and encrypted).
Our software is PCI compliant.
However, I understand though that the earlier versions of the software did not encrypt and were not PCI compliant with regulations regarding safeguarding client credit card details – though I have seen a lot of middle ware systems still being sold that instantly fail PCI rules when handling client data..
Overall, I wish there was a better system of securing bookings (as you cannot take full payment on all bookings) – but without some form of commitment from the client- how else can you guarantee they will turn up on a rainy, miserable day!