Hmm, margins seem a bit thin
The opening line says "Computacenter was a £463m sales organisation when Mike Norris took the helm in 1994, with an operating profit of £8.5m. In 2011, turnover was £2.85bn and operating profit was £74m."
Or in other words, profits were around 1.8% in 1994, and 17 years later, profits are barely 2.5%.
Not exactly a flattering endorsement of the sector, although the increase in turnover does reflect well on their ability to scale.