back to article OAP sues Apple for $1m after walking into store's glass door

An octogenarian is to take Apple to court after a visit to one of the computer company's glass-fronted stores put her nose out of joint - literally. The 83-year-old New Yorker walked slap bang into one of stores' see-through doors and broke her nose, she claims. Now, Evelyn Paswall, 83, has asked for $75,000 (£47,000) in …

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  1. Anonymous Coward
    Anonymous Coward

    how fast did this granny walk?

    Assuming this granny is probably just your typical greedy american, I hope she spends a fortune on legal fees before losing and gets some humble pie:)

    1. Dave 126 Silver badge

      Re: how fast did this granny walk?

      Is only part of the question.

      "How much momentum did she have?"

      1. Anonymous Coward
        Anonymous Coward

        Re: how fast did this granny walk?

        slow * fat

    2. Anonymous Coward
      Anonymous Coward

      is this

      The woman who gave birth to superman.

    3. Tom 35 Silver badge

      Re: how fast did this granny walk?

      No I expect it will be a "you only pay if you win" deal so she will only get peanuts even if she wins.

    4. Gene Cash Silver badge
      Thumb Up

      Being an American...

      Can I please vote up the parent comment about 1000x? I'm tired of the entitlement attitude in this country. I hope she gets beaten in court like a red-headed stepchild.

      1. ukgnome Silver badge
        FAIL

        Re: Being an American...

        red headed step child.

        Presumably you are a 'tard - as that's a little bit offensive

      2. Tapeador
        Flame

        Re: Being an American...

        "I'm tired of the entitlement attitude in this country. I hope she gets beaten in court like a red-headed stepchild."

        Surely it's likely this woman had to pay for her nose being fixed, via her savings? Health insurance is very expensive and hard to come by if you're in your 80s, surely? And surely the most egregious sense of entitlement in the US is that displayed by a healthcare industry which charges insane fees for any work whatever?

        I realise, part of those fees, represent the need to recoup the costs of paying out for lawsuits against practitioners - but surely the greater part is those practitioners' excessive profit? In any event, surely we should apply the same principle to this woman: in attempting to recoup her medical fees she is simply seeking from Apple precisely that which their negligence directly cost her. Begrudge her that - as you seem to do - and I say you're a goddamn heel.

        1. Chad H.

          Re: Being an American...

          Exactly how was Apple negligent to the tune of a million dollars? Its a fragging door - you need to open them.

          I don't believe the woman had any serious injury. Ambulance chaser got his corrupt buddies to make some crap up after watching a certain episode of the Simpsons too many times.

    5. Anonymous Coward
      Anonymous Coward

      Re: how fast did this granny walk?

      Remember, people used to die walking into glass doors, which is why it became a requirement to make obvious that it was a door and not clear air.

  2. Arrrggghh-otron

    An awareness of what glass is...

    You would think that at the age of 83, one would have a sufficient grasp of the way the world works and have a solid body of experience to draw upon that would ready her for the magic that is the glass door...

    1. Dave 126 Silver badge

      Re: An awareness of what glass is...

      I walked into a glass partition at the age of 30. Sometimes I bang my head on the extraction-hood above my hob - it sits above my field of view. Sometimes I bash my head on a low door way in the pub, but only if I'm distracted at the time.

      1. AndyS

        Re: An awareness of what glass is...

        I hope you get $1,000,000 each time? After all, that's a perfectly reasonable amount of money for something that's certainly not _your_ fault.

        1. JetSetJim Silver badge
          Joke

          Re: An awareness of what glass is...

          Perhaps that's why Bieber is so rich:

          http://www.youtube.com/watch?v=r_PTggXuE1U - Kerching -> $1M

          http://www.youtube.com/watch?v=x_zUQlU6Ycw - Kerching -> another $1M

          1. Anonymous Coward
            Anonymous Coward

            Re: An awareness of what glass is...

            She's 83 FFS cut her some slack jack.

            Maybe her eyesight isn't up to Apple's 'Retina' standard.

            Perhaps Apple might just consider designing an environment for normal everday folk of all ages, not just trendy young Barrista's in black polo necks with more money than sense.

            1. Arrrggghh-otron

              Re: An awareness of what glass is...

              I don't know why you got down voted - it made me chuckle!

            2. Destroy All Monsters Silver badge
              Unhappy

              Re: An awareness of what glass is...

              I am sure a glass door can be present a random difficulty in a day's series of events.

              “The defendant was negligent... in allowing a clear, see-through glass wall and/or door to exist without proper warning,"

              I hope Apple Designers have thought of all the proper warnings for functionality that is sure to exist in things Apple sells and that can expose your privates.

      2. Keep Refrigerated
        Facepalm

        Re: An awareness of what glass is...

        Similar thing happened to me in Zurich at a popular brand trendy coffee place - I was 22! They had a normal door that had existed for some time which I was accustomed to using, and had decided to install automatic opening glass doors.

        I was walking ahead talking to friends with my head turned to the side at just the wrong moment, reached out to grab the existing inner door, and turned my head towards it - bang - slammed right in to the glass panel - shattered my front tooth. Stepped back in shock and the motion detector kicked in and the panel slid open.

        Head of *bucks called me the next day, details passed onto insurance company and tooth replaced that week. No lawsuit needed, but I can sympathize with an 83 year old. I don't know how much a broken nose costs to fix - remember there's no such thing as a NHS in the US, so it's bound to be more expensive.

        1. Stu
          Alert

          Re: An awareness of what glass is...

          >bound to be more expensive.

          No, not a million dollars expensive!

          Just more litigation culture, I do wonder whether there is absolutely ANY level of purposefulness gone into this, what with the money Apple is making every second of every day, plus a glass frontage identified by some to be of litigious potential.

          And quite how would an old granny manage to shatter a glass frontage so effectively, made probably of toughened glass - assuming the pic is real.

          I wonder whether a trip to the security room to watch some footage of the event might be in order - Maybe, just maybe, a 2x4 was used just prior to the 'event' and the granny's nose was already broken? Magicians tricks a possibility.

          Just a thought.

        2. Anonymous Coward
          Anonymous Coward

          Re: "walking ahead talking to friends with my head turned to the side"

          That's pretty much the dictionary definition of not looking where you're going and not paying attention to what you're doing. Combined with your implicit assumption that the world is static and fixed and nothing anywhere ever changes (and just how did you get into the place without noticing the new door layout in the first place anyway?), I make it 100% your fault. Very generous of them to pay for your dental surgery.

          1. Keep Refrigerated
            Holmes

            Re: "walking ahead talking to friends with my head turned to the side"

            FYI the door layout didn't change, they just stuck a large glass sliding panel directly in front of it, which took them less than a day (marvelously efficient, the Swiss), but perhaps my original post did not make this clear enough.

            But thanks for explaining to me the world is not static and that things are constantly moving and changing... how have I survived all these years travelling from country to country without noticing that I don't know. By sheer luck or grace?

            OTOH You must be a real fun person to hang out with on long walks - do you ask everyone not to talk until you reach the destination so that you can focus on making sure no new obstacles have crossed your path since the last time you took that route?

            Also worthwhile mentioning, the motion detector signal was very badly timed, in that you had to wait a second for it to open, which was not fixed even after my accident (yes, I still went there for coffee).

            1. Anonymous Coward
              Anonymous Coward

              Re: "walking ahead talking to friends with my head turned to the side"

              >"do you ask everyone not to talk until you reach the destination so that you can focus on making sure no new obstacles have crossed your path since the last time you took that route?"

              Not being Gerald Ford, I can talk and look where I'm going at the same time. Since I don't talk or listen with my eyes, I'm able to point them in the direction I'm going, rather than the direction I'm talking or listening to. You on the other hand were walking one way and looking another. If you'd been out in the street you'd have walked smack into a lamp-post and still be blaming it rather than yourself.

    2. Phil O'Sophical Silver badge

      Should have gone to Specsavers

      Time for some new iGlasses ?

  3. Blofeld's Cat
    Coat

    Gran'd Slam...

    From Steve Jobs to nose jobs, is but a small step for the unwary.

  4. Anonymous Coward
    Anonymous Coward

    Yebbut...

    ...was the glass shiny or matte?

    1. ElNumbre
      Joke

      Re: Yebbut...

      I was wondering if it was a capacitive or resistive interface?

      1. Ty Cobb
        Coat

        Re: Yebbut...

        Capacitive obviously, otherwise it would have resisted the application of her face to it

  5. Kubla Cant Silver badge
    Happy

    Seems Apple and windows aren't compatible

    ... somebody had to say it

  6. Bush_rat
    WTF?

    Accident my Arse!

    Agreeing with the first comment this nan would've had to be running towards the apple store at full speed, double that of a nan her age, whilst not looking where she was running to. As if, in her old age she surely would have a tiny bit of 'wisdom' like look where you're going, or suing a huge multibillion dollar company with a flimsy story like that is stupid.

    1. Anonymous Coward
      Anonymous Coward

      Re: Accident my Arse!

      @Bush_rat: "As if, in her old age she surely would have a tiny bit of 'wisdom' like look where you're going"

      I've actually seen this kind of accident happen right in front of me, and it wasn't an elderly person either. Although she was walking at an apparently normal pace, the sound of the impact was frighteningly loud and she knocked herself out (I had to catch her). I can only assume she wasn't fully concentrating, and the glass was insufficiently labelled to alert her to the threat.

      This happens more than you might think when you have too much clear glass. I think it's a basic human weakness - our minds often rely on certain queues to bring problems to our attentions, e.g. motorists (and even pedestrians) often don't see cyclists because their mind doesn't register an object that small on the road. Building regulations now often stipulate the minimum requirements for markings to glass doors for this reason.

      1. Anonymous Coward
        Anonymous Coward

        Re: Accident my Arse!

        Correction to previous post - should be 'cues' not 'queues' (must be Monday).

  7. Danny 14 Silver badge
    Flame

    admission of guilt?

    "Clearer stickers were said to have been put in place on stores this weekend"

    an admission of issue. Good luck to her and her money sucking leeches. No wait a minute, STOP FEEDING THE LEECHES.

    1. Ivan Headache
      Happy

      Re: admission of guilt?

      But shirley, clearer stickers would be even more difficult to see.

  8. Andyf
    WTF?

    Did she take a running jump at it?! I can't see anyway that walking at a normal speed into a glass door, presumably made from toughened security glass, would cause that kind of bullseye affect.

    Yet another case of the blame culture, in this case blaming a company with $97Bn in the bank, probably hoping that they'll pay up to make the problem go away.

    1. JC_

      Likely explanation: the Reg posted a bullsh1t picture.

      Take a look at the store front and think to yourself if clear, unmarked glass might be hard for an 83 year old to see.

      Anyone that's used the hockey-puck mouse knows that Apple are well capable of choosing form over function...

      1. Anonymous Coward
        Anonymous Coward

        @JC_

        As the article says, the glass was not unmarked. It already had stickers like these.

        1. This post has been deleted by its author

        2. JC_

          @Metavisor

          Stickers placed right at knee-level, huh?

          Also, why're the stickers white? Bad choice for contrast or visibility, but perhaps more attractive, and that's what counts.

          1. Anonymous Coward
            Anonymous Coward

            Re: @Metavisor

            "knee level"? Nope, it's clearly waist level. How's your eyesight?

            1. JC_

              Re: @Metavisor

              Uncorrected, my eyesight is awful, thanks for asking! But looking with contacts in, those stickers in your picture are definitely below waist level, nowhere near eye level.

              1. Rob

                Re: @JC

                Their fail is for not putting two sets of stickers at different levels on the door, the 'knee-high' stickers are eye level for those that are vertically challenged.

  9. JetSetJim Silver badge
    Coat

    "White stickers already placed on the transparent glass panels of Apple's stores are insufficient warnings, apparently. Clearer stickers were said to have been put in place on stores this weekend."

    So, rather than opaque white ones, they're putting up (semi-) transparent ones?

  10. Simon Harris Silver badge
    Joke

    Stickers...

    Clearer stickers were said to have been put in place on stores this weekend.

    Errm...

    Wouldn't it have been better to use more opaque stickers?

  11. Anonymous Coward
    Anonymous Coward

    Apple not to blame.

    Clearly the OAP was using the window wrong, luckily it had rounded corners or there would have been a real problem.

  12. dotdavid
    WTF?

    I would have expected Apple to use a higher-contrast colour than white, considering how much white features in the rest of the design of their stores. But that said most people wouldn't have tried to sue Apple for being stupid enough to walk into a door. And as others have pointed out - if that photo is of the damage caused by the woman, was she trying to break in when it was closed or something?!

  13. qwarty

    some nose

    £47,000 for an 83 year old nose, do these things increase in value with age?

    1. Anonymous Coward
      Anonymous Coward

      Re: some nose

      They do say that the nose keeps growing throughout life... and grows even longer when trying to claim $1m for walking into a door.

  14. TRT Silver badge
    Big Brother

    That's one old and angry bird!

    Now stop granny bashing and get back to work!

  15. Haku

    Did she walk or was she pushed...

    Surely Apple will have security footage of the mishap to show what really went down, though I don't think anyone outside of the investigation will see it.

  16. ratfox Silver badge

    Lucky lady

    At 83, there aren't that many ladies who can walk fast enough to break their nose on anything.

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