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back to article Acer cuts losses and inventory in Q3

Acer losses narrowed in its third quarter ended September but the bust consumer sector and inventory woes still weighed heavy on its bottom line. The troubled Taiwanese titan reported prelim losses of NT$1.1bn (£22.9m) compared to profits of NT $4.29bn (£89.3m) for the three month trading period a year earlier. Sales fell 28 …

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  1. PeterTerrell

    Trying to buy from Acer

    Overstock? My daughter, who is a student, tried to buy from Acer on 7th October. She paid them £350 including a Rapid Delivery fee. The computer never arrived. She phoned several times and got passed around the customer services roundabout. Acer have now finally said that the computer has 'gone missing' and that they can't replace it because there are no more of that model in stock. Neither are they willing to replace with a higher spec, costing just £70 more. And a refund is going to take up to 10 working days. Not a good way to generate customer loyalty or spread a good image amongst the student community.

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    1. PeterTerrell
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      To update the record: Acer gave a full refund the day after this post, which requires some special effort since a BACS payment will normally take 4 to 5 days to clear. Good for Acer.

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