As a somewhat surprised Kiwi
This comes as no surprise..
Many friends of mine, and I myself, have experienced the "skills" of various government departments. Even those that should be "Experts" in their field are seriously lacking in basic IT skills let alone significant abilities. Sadly, for those involved, what should've been a quick and easy experience has led to years or hell for a number of people, all because people in IT in certain government fail at IT.
Throw in what is basically an Australian company, and, well, I guess you're asking for trouble! :)
Am very pleasantly surprised that there is enough knowledge involved for them to be using Debian, but then that's probably because someone told the relevant government party that it was "free".
I would very much like to be shot of the current government, but this isn't quite as an effective way as I'd like.
(Why am I surprised? Well, I finally signed up for El Reg so I could comment and, well, I'm the first person to grab this nick!)