Acer dropped out of the medal positions in the global PC arena, and was shunted into fourth spot as HP, Dell and Lenovo made more of the growth in professional products across emerging markets to offset weakened retail demand in mature IT economies. Shipments into the channel – as opposed to sales out to customers – edged up a …

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Thursday 14th July 2011 12:15 GMT Anonymous Coward

Simple reasoning would show why

"...despite the disaster in Japan sales went up 5.5 per cent."

More likely BECAUSE of the disaster. There would be quite a large number of laptops, PCs, monitors, etc. damaged and destroyed in the course of the tragic events earlier this year. It would be the process of replacing many of those that gave rise to an increase in sales rather than any real market growth.

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Thursday 14th July 2011 14:58 GMT Anonymous Coward

Acer are a toxic brand...

..providing crap technical support, an appalling repair service, not to mention cheap and nasty to begin with. They are on my blacklist of brands I would never purchase for any of my clients, so no surprise they're in decline.

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1. Thursday 14th July 2011 19:15 GMT Anonymous Coward
  
  "Acer are a toxic brand... "
  
  I agree, I'll never buy from them again. Dell's customer support on the other hand I've found to be second to none.
  
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  1. Tuesday 19th July 2011 08:39 GMT elderlybloke
    
    Acer verses Dell
    
    Down here in NZ the poor standard of the helpline located in some Asian country dragged down Dell's rating in our Consumer Org. evaluation of Computers recently.
    
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