Is there anything worse than Telstra? Yes There IS!
And it is called Australia POST.
Telstra and Australia POST used to be one and the same but were split.
Where-as Telstra may be forced to re-org and change to make itself more competitive in the market and customers eyes and improve, sadly Australia POST has not and is the most arogant postal organisation on the planet.
The Australia POST's top 5 Industry Ombudsman complaints include Express POST and Non-Delivery. And I have faced both.
Express Post (1 day, next day delivery) - Arrives on average in 3 days.
Non-Delivery, even when I lived in the Nation's capital within 4-5 streets of the local Australia POST office, the bastards would never deliver parcels to the door. Instead they leave the parcels in the POST building and deliver "You were not home, come pick up the parcel at our facility" notes.
Unfortunately, my wife does not work and is at home every day and they still played the same bullshit of pretending they came with a parcel and they never did.
Combined with one of the most expensive Postal Services, this make the customer do the mail delivery work themselves, is the most arrogant thing I have seen. That and they only are open on workdays in work hours so you can not pick up your parcels most of the time unless you have taken a day off work or lucky enough for one open a few hours on Saturday morning.
I have lived in many countries and this is the worst, most disgusting Postal experience I have ever seen.
Biting the hand that feeds IT
