Prolients have always had issues
With over 20 years in IT, I have ALWAYS ran into strange and unusual issues with Prolient servers.
Back with Compaq, it was always an adventure doing firmware/software updates. I quit counting the number of times they systems would just die during or after the update. I dreaded the process. It would always end up with a call to support. Inevitably end with a visit with a field tech with new parts (firmware update failed and no recovery option), or having to wipe the system and re-install, or restore, EVERYTHING(driver or Compaq software would conflict with O/S). Thank DOG I always ran backups.
It always dumbfounded me that during the initial call, that the support person would always say "Oh yea, we have had issues with that." I would come back with "Why the $%^@ would you it out when you knew about it?!?! Or at least put a warning in the notes!!!!" They couldn't ever give an answer.
I was excited when HP came in. Hoping they would drop the Prolient crap, but alas they dropped the old HP line of servers, and kept the ComCrap line. HP went to the bottom of my list as viable equipment suppliers.