back to article Pandora's mobile app transmits 'mass quantities' of user data

A free smartphone app provided by internet radio service Pandora supplies advertisers with enough user information for them to compile detailed snapshots of those who use it, researchers who analyzed the software have said. Tuesday's report, titled Mobile Apps Invading Your Privacy and issued by software analysis firm Veracode …

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  1. Tom 7

    tracked users' age, sex, zip code

    can anyone explain to me why a PHONE, any phone, needs to know these things. Keyboard diarrhoea? 'User experience' is something 20 pints of Guinness and a kebab with chilli sauce gives you.

    1. Anonymous Coward
      Anonymous Coward

      Indeed...

      You might not be able to do anything about the GPS info (although if I saw the GPS icon flashing unexpectedly on the status bar of my phone I'd be inclined to delete the application) but the rest of the information depends on you providing it in the first place.

      It's a nice attempt at data mining, but still nothing compared to the amount of information which can be extracted from the UK national census far before the 100 years rule we all think governs it... You did read all the small print the previous govt introduced under the guise of fighting terrorism didn't you?

      1. Ian Michael Gumby
        Boffin

        @ AC Wrong!

        "It's a nice attempt at data mining, but still nothing compared to the amount of information which can be extracted from the UK national census far before the 100 years rule we all think governs it... You did read all the small print the previous govt introduced under the guise of fighting terrorism didn't you?"

        The information provided to the government's census is static.

        You'd actually tie that in to the information being collected by these smart phone apps.

        What I find ironic is that you're actually defending this practice while condemning your government's census information.

        Its as if you trust the greedy bastards more than you trust your government.

    2. Fluffykins Silver badge

      Title be buggered.

      "'User experience' is something 20 pints of Guinness and a kebab with chilli sauce gives you."

      Something that should be beaten repeatedly into every snotty little advertising consultant droid human race disqualificant, preferably using one of his own legs.

  2. Anonymous Coward
    Megaphone

    Brilliant!

    Chalk another one up for freetards!

    So gullible to put the upholding of their faith in commercial companies!

    1. bob 46

      Freetards?

      What has this got to do with freetards? Pandora is a totally legal, ad supported service. And do you think that because you PAY the person you give your data to, its safer?

  3. John Tserkezis

    That gives a whole new meaning...

    ...to opening Pandora's box...

  4. Mark 65

    Location services

    Why would you let a radio service know your location using the GPS?

    1. blodwyn

      @Mark 65

      Pandora sell the info to advertisers. So if (say) McDonalds buy the info, and it's getting near lunchtime, they can send you a message encouraging you with directions to go to the nearest McDonalds to where you are.

    2. Paw Bokenfohr

      @ Mark 65

      I don't know about Pandora specifically, but with other radio apps, the idea is that you let the app know your location so that it can offer you local radio stations.

    3. Gordon 10

      Rtfa

      Read the article. It said geolocated ip. It doesn't need a gps to roughly determine location by ip.

      1. Anonymous Coward
        Stop

        Yes it does..

        I'm with T-mobile in the UK - they funnel everything internet related through a small set of IP addresses - so trying to just use IP for location targeted advertising is a non-starter.

    4. Mark Serlin

      Why would you let a radio service know your location using the GPS?

      Because you have to, to get the app to run, on Android anyway. "This app requires access to your GPS data, mail account and inside leg measurement. so do you want to run it or not? (click here sucker)"

  5. EWI
    Dead Vulture

    "No... there is another"

    "Veracode's report made no reference to that app, presumably because of the closed nature of Apple's iOS. ®"

    Or maybe, just maybe, because it's against Apple's rules for apps. Apps:

    "cannot transmit data about a user without obtaining the user's prior permission and providing the user with access to information about how and where the data will be used."

    1. Random Handle
      Thumb Down

      @EWI

      >[iOS Apps] cannot transmit data about a user without obtaining the user's prior permission

      Indeed but this permission can be implicit and requires you to read the Privacy T&C.....pretty much all Apps using ads or 3rd party data mining deals report your position under iOS, its how they make money:

      eg. Angry Birds: http://www.rovio.com/index.php?page=privacy-policy

      .....even the above then requires you do a little more research into what the third parties are doing with your data - assuming you're able to work out who they are using Fiddler, your proxy logs or wireshark etc.

      So it turns out "because of the closed nature of Apple's iOS" is rather more accurate than you suggest.

      1. Anonymous Coward
        Anonymous Coward

        Permission must be explicit

        @Random Handle: "...this permission can be implicit and requires you to read the Privacy T&C"

        No - that's precisely what Apple forbids in the rules quoted by 'EC!'. Any app doing otherwise will be rejected. The App Store is often labelled a 'walled garden' for this kind of control, but I'm all in favour of keeping the marketing people on a tight leash. I won't use any apps displaying advertising anyway - it's better to know that I'm the customer (and not an advertiser).

        1. Random Handle

          @Ralph 5

          >No - that's precisely what Apple forbids in the rules quoted

          There are get out clauses with respect to analytics/advertising and in any case Apple do not proactively enforce terms after initial approval - it would be rather difficult to do so and its easy to hide by encrypting data as many such services do.

          I'm not picking on Angry Birds, I just think its a commonly installed App. By installing it you agree to the terms of the Privacy Policy I quoted above. You're also agreeing to a number of third party privacy policies as well, including services which aggregate your personal data across multiple Apps.

          Most notable in Angry Birds, though it uses several 3rd party services actually, is Flurry:

          http://www.flurry.com/about-us/legal/privacy.html

          Which contains the classic line:

          "This Privacy Policy in no way limits or restricts our collection, use or disclosure of aggregate information. "

          I'm not making this up - read the privacy policies of the Apps you use and view the output yourself via a proxy if you don't believe me.

  6. Chris 171
    Black Helicopters

    Show me a free lunch...

    Kinda obvious really, how else are you going to monetiSe a free music stream? Kinda nice to be told though, granted.

    apples version may not collect so much user data (they know it already) but I'd hazard an additional guess that with itunes & a loaded credit card only a click away, there are far higher sales of music via Pandora for iphone.

    If I was apple I would request the app didnt play any song/album that wasnt available via itunes too.

    Android users aren't so locked in to a purchasing system so maybe its needed needed to keep the servers pumping & people getting paid on the Android side of the office?

    1. Anonymous Coward
      Anonymous Coward

      It's free so everything is fine...

      Leave it to Google's fans to rationalise and even accept huge undisclosed breaches of personal privacy.

    2. Iggle Piggle

      It is not kind of obvious to everyone

      To marketing people it may be obvious that the money must be coming from somewhere. To technical people it is obvious that this is all possible. But to the vast majority of the population it is no more obvious that an advert in a free app is spying on them than it is that time dilates near heavy bodies.

      There are plenty of people who do not expect that their mobile phone is being used to spy on them and you can infer they are naive if you like but to me your second comment it more relevant. They should be explicitly telling us they are spying and not by including it in sub paragraph 20 on page 90 of the T&C's.

      Now granted, when you install an Andoid app it does ask for permissions but it is often unclear why they want those permissions. For example Pandora might well say they they want to know your location. A user might assume they want to know so they can offer locally relevant music and not so that they can track your every move and tell advertisers.

  7. Anonymous Coward
    Anonymous Coward

    Gathering customer data?

    Isn't gathering as much data about the customer "The Google way"? My partner got a Samsung Galaxy which was eating up her mobile data limits, it turned out that the vast majority of the data that was being used was sending info back to Google. GPS by default sends data back to Google, including all the SSIDs it can see...

    I wouldn't mind as much if they dropped their "don't be evil". I like my evil multinationals to be up front about it.

  8. Anomalous Cowlard

    "Contract", no doubt

    The authorisation is in all likelyhood buried in a click-trough "contract" designed not to be read let alone understood, probably containing a provision for the company involved to add anything they might have forgot at the time of writing by simply adding that later without needing to ask or even tell the punter. The latter, of course, cannot even refer to the "contract" as it was, but must take the other party's word as to what it contained should there be a dispute.

  9. Anonymous Coward
    Happy

    I knew a girl called Pandora once....

    Never saw her box though.

    1. Anonymous Coward
      Happy

      Excellent, just what I like

      detailed, in-depth analysis.

      1. Anonymous Coward
        Unhappy

        No, not "detailed, in-depth analysis."

        He said he never saw her box, so not very in-depth then.

  10. James 47
    WTF?

    Is this what *really* killed Symbian?

    It's privacy-by-design nature? All those prompts about allowing some app to do this or that? Operators are being pushed by marketers to sell Android because it's an advertiser's dream, the ecosystem is not the fart apps, but the user data?

    (I don't buy the 'hard to program' for argument *that* much after seeing some Objective-C horrorshow - but there definitely were failings Symbian-side).

  11. Anonymous Coward
    Black Helicopters

    Big brother is watching you...

    ...with many of these apps. People are too stupid / ignorant.

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