Nothing else "works" better.
Apple's stuff largely does work better than the competition. Why? because the competition is driven by feature count or USP (unique selling point, adding a feature that the competition doesn't have).
It's why the HTC phones are like swiss army knives, lots of ports, features and tools, but none of them particularly nice to use.
When reading a review of the HTC desire I found it quite comical. Something along the lines of "when trying to phone someone, the first time the phone locked up, but it was fine after that". That's Microsoft quality, the old "if it doesn't work, try it again" line. The sort of shoddy quality we've grown accustomed to with Microsoft, "yeah ignore that error, the phone was just starting up, it will be okay once it has booted".
Another thing I read which made me laugh was HTC Sync and how (a) it wasn't included with the phone and (b) when downloaded it found the phone but wouldn't back up the phone? backup software that doesn't work? that's about as much use as a chocolate fireguard.
There's been bigger problems with HTC phones that have had even more angrier responses, but since HTC don't make the headlines much the press doesn't care.
Sites like this give you an idea that things aren't perfect in HTC land either:
I'm about to get my iPhone 4 after nearly two years with my iPhone 3G. Before this phone I had about two phones a year on average, getting bored or frustrated with them, especially the lack of software enhancements.
The big problem with phones is the hardware is often more capable than the software, but OEMs don't care about this as they only make money from the hardware, so they want you to keep buying phones even if you've got a really good piece of hardware already.
I can honestly say the iPhone is the best phone I've had. Although I would have liked to see the Palm Pre do well as their OS looks much nicer than Android. It's good to have competition.