@Sean & El Reg
Massive epic FAIL to both of you.
Let's just get one thing straight here, Sean. Students, or in fact any volunteer fund raiser collecting change in buckets are not paid for what they do, the law states pretty clearly in the Police, Factories (Miscellaneous Provisions) Act 1916 that charity collectors must be volunteers. Some charities, in accordance with the law, do refund travel expenses but this is capped and regulated by the law as well. The provisions of the law also ensure that charity collectors use a sealed vessel which is only opened in the presence of two or more people. All collections must be signed off by an accountant and details of all monies received are given to the council which issued the permit within 28 days.
And why should justgiving take 1/20th? It's pretty simple actually, they have costs that they need to cover and they have to pay a fee for card processing. Unless you have the resources and the generosity to offer the service for free I suggest you get back in your troll box and stop embarrassing yourself.
I suspect El Reg is having a little tantrum because nobody at Justgiving gave them any attention, that's the only reason I can think of for the tone of this article. Justgiving had a bad upgrade and they have taken responsibility, offered to refund charges as a gesture of goodwill to the charities that rely on them and have set about sorting out their systems, what more do you want?
I have used Justgiving for quite a while now (if you fancy sponsoring me for my latest adventure go to http://www.justgiving.com/jailbreak4kidscan ) and have several friends who work for charities around the country. The upgrade has been a pain in the ass but the response from Justgiving and their determination to fix the problems and make good on their responsibilities to fund raisers has been nothing short of outstanding so why don't we all quit our bitching and get back to raising money for good causes.