Another day in outsource paradise
Yeah, let's take your typical I.T. function that is already under funded, hand it to an outsourcer and expect them to run it and make a profit using less budget than originally supplied
That has just got to work.
When will people learn that outsourcing NEVER works. It is an management declaration of failure to do their own job, but let the little guy take the pain.
The more abstract from ownership people feel, the less inclined they are to put due dillignence into the support they provide; it is simple psychology. I still cannot believe that people are surprised by these stories.
The list is endless:
Over budget and not delivered
Over budget, not delivered, but the tax payer has to buy them out
Cancelled contracts with tax payer buyout
Over budget but delivered with reduced scope
Lost data in the post
Lost data in the pub
Outsourcing, Just lost...