eBay a comedy of errors
ebay continues to roll on, steamrollering it's sellers.
First the Detailed Seller ratings where they tell buyers that a 4 star rating is wonderful but tells it's sellers that 4 star ratings is bad that the minimum rating that a seller should be receiving is 5 stars.
Allows customers to rate a seller on shipping and handling, where sellers that ship items with FREE shipping can be rated with rating less than 5 stars? I never knew there was anything better than FREE or ZERO shipping charge but to the buyers they cannot grasp this.
They say that taking away a sellers ability to give a negative or neutral feedback to a buyer is making the playing field level and bringing balance back into the equation. Now sellers are open to threats of having their business ruined because they do not do what a buyer wants. Does ebay protect the sellers as they claimed. NO - they use the standard answer that an email saying IF YOU DO NOT DO AS I ASK THEN I WILL RATE YOU WITH A NEGATIVE FEEDBACK AND RUIN YOUR EBAY BUSINESS is not evidence enough of a threat.
Unpaid items have gone through the roof. I, as a seller, have had more unpaid items where the buyer has not paid since they made the decision to block sellers from giving negative and neutral feedback than I have had in the previous 7 years when you could give a negative or neutral feedback.
Now they are blocking payment methods.
After initially saying to sellers that if a person wants to pay with check or money order that it would be alright as long as you don't says I ACCEPT CHECK OR MONEY ORDER in the listing eBay backtracked on this in an email sent out saying that they would monitor the activity of sellers and if you accepted TOO MANY checks or money orders then the seller would be sanctioned and either blocked from seller for a period or be removed from ebay completely.
Unfortunately eBay refuses to quantify the statement TOO MANY - how many is TOO MANY. Is it 1, 2, or three or thirty? Basically they are telling sellers WE ARE WATCHING YOU.
Sellers are in a panick to revise their listings, store sellers are struggling, the tools they supply are inadequate.
Ebay admitted that for a period there was listings that just do not show up in the listings search. A search system that is broken.
When we first reported our items were not showing up in search we spent over 2 hours arguing on the phone about it and they said that the search words and I must be doing something wrong. I had to explain that after almost 8 years on ebay I think I know how to carry out a search and that if my search could find my items one day and then the same search cannot find my items the following day then it is their search that is not working.
Ebay really need to think about where they went wrong. I think that they would find a particular year 2003 to be the 'where and when' things went wrong. When they started messing.
The fixed price fiasco they are entering into is an attempt to recapture that year but with higher profits for themselves.
Oh well guess I had better just take the position and drop the soap because here comes ebay and I guess since I am a seller on ebay that makes me ebay's B***H.