I wanted to clarify points raised in your article regarding FoneShield . Regarding the statement;
'While the insurance itself might only cost you £43 a year (that was the quote we got), you'll have to cough up to another £50 each time you make a claim, and yet another £50 max if you want to borrow a phone while your one is being fixed, according to the terms and conditions'
The first correction to this is that the Excess fee charged is 'UPTO' £50, and depends on handset value. So cheaper handsets will have a much lower fee. ..as low as £20 in some cases and on average £30.
Secondly , a loan phone will incur a deposit, 'UPTO £50' but this is then returned or 'off-set' against an excess fee... so NO Double payments. #And furthermore, few instances ever require a loan phone, as replacements are made promptly.
Thirdly, - and referring to another point made in the article - In nearly 99% of the cases, a NEW, BOXED Handset is provided as a replaced, either an exact version or an agreed alternative . Refurbs are a very rare situation and agreed before hand with customers.
I hope this and an earlier conversation with Bill has clarified this matter and of course , i am sure the terms and conditions will be revised to reflect more clarity in this matter.
Regarding other comments on this site relating to ethical insurance, we believe that you might find the Sharia 'Takaful' approach will be beneficial to all, because it operates on a 'mutual' and 'co-operative' basis, - which is how insurance companies use to operate in their earlier days , and the benefit of this approach is that it could also means profits can be returned to the insured.
In addition, there is a careful and responsible approach to investments that will not harm society or the environment, it makes for a far better for anyone looking for peace of mind. More details of the new product will be available online soon.
Thank you for your interest and comments ;)
- c/o Foneshield