back to article Hotmail dies on both sides of the Atlantic

According to Reg readers on both sides of the Atlantic, Microsoft Hotmail and other parts of MSN are on the fritz. Two readers in the UK and one in the US shot us emails early in the California am, complaining that Steve Ballmer and company have lost control of their servers. "Has the rest of the world world noticed that …


This topic is closed for new posts.


  1. Graham Bartlett

    UK link still works still works though. It's only which is dead.

  2. Jeremy Haile


    Yep, hotmail has been down most of the day, and MSN has been intermittant too.

    At one time you couldn't even access the logon pages for or

  3. Insane Reindeer
    Gates Horns

    Windows Live Messanger

    Has been on the blink for most of the day here in Finland.

  4. josh


    only the best university in the world! yoooooooooooouweeeeeeeeeeee!

  5. Anonymous Coward
    Anonymous Coward

    Not just Unis..

    Whole of Bristol is without MSN (a bad thing?) at the moment..

    Mind you I wouldn't put it past Virgin Media to be involved somehow, their service has been varying between limp and stone cold dead for the last few days.

  6. Sam

    Do leave orf

    Who the fuck is stupid enough to use hotfail??

  7. Anonymous Coward
    Anonymous Coward


    Yup - not responding, but have managed to get my emails via

    You would have thought Micro$oft would be able to sort things out like this a bit faster.....

    Another vote for moving everything to my gmail account.

  8. Anonymous Coward
    Black Helicopters

    Isn't it Obvious

    Hackers I tell ya, stealing all our personal information, browsing our mails about pron and meds!

  9. Patrick O'Reilly
    Gates Horns

    Shock Horror

    Oh no, a Microsoft product crashed! I'm so surprised!

  10. Nate H.
    Gates Horns


    Is anyone really surprised?

  11. Anonymous Coward
    Gates Halo

    " actively investigating the cause "

    Well, the /proximate/ cause would appear be that their http daemon is crashed, since port 80 isn't even open...

  12. Ian

    Its working...

  13. Anthony Shortland
    Thumb Down

    Coincidence ?

    Im sure its just a coincidence that its so close to win2008 launch date - couldnt possibly be related to them trying to migrate some servers to win2008 im sure....

  14. Maria Helm

    Windows Live Mobile OK

    Windows Live Mobile OK , East Coast US. Just checked it and sync'd it. I wonder if it's the sites or something DNS. Probably some routing changes working their way across the internet.

    As to who would use it: I got it before MS bought the company, and have had the same email address since 1993. Need I say more?

  15. Jason DePriest
    Paris Hilton

    Hotmail's roots


    Hotmail was originally running on BSD and Unix platforms and was *the* free non-ISP email account to have. I don't know if MS ever got it all running on Windows.

    I've been using Hotmail since before Microsoft purchased it. I slowly weened myself off of it after that. Tried Yahoo!'s free webmail but didn't like it much.

    Once GMail came along (and I wrangled an invite), I jumped from Hotmail completely. I keep the Hotmail account so I have a Live ID for some Microsoft website functions that require it.

    * Paris Hilton icon because she really likes Hot Males (I could not avoid such a juicy pun, sorry).

  16. Anonymous Coward

    Pakistan technique

    Obviously people are now recreating the same conditions as 2 days ago to bring down any website they wish since apparently it's so easy.

  17. b shubin

    Lo, these many several years ago...

    a mighty offer was made, and the bottomless wallet opened,

    and Hotmail was swallowed up by the Redmond whale,

    and the FreeBSD Daemon was banished forthwith,

    and Windows 2000 flowered in its place,

    and BillG looked upon his work,

    and saw that it was good.


    and so it was,

    slower and flakier and less usable,

    until the service went down (yet again),

    and the sun became as black as sack cloth,

    and the moon became as blood,

    and the seas boiled,

    and the skies fell:

    Server 2008 OCP Release Hotmail Migration Pilot Day.

  18. Chris Rankin


    It's back in the North West UK area, hotmail and messenger just got in after several hours.

  19. Nick Rout

    Out in NZ too

    Hotmail seems to be down in NZ too. Dunno where the server would physically be, not in this country at an educated guess.

  20. Tom King

    Moved off just in time

    Wow! I just notified everyone on my list to start using my Yahoo or personal mail server account. Just in time, too.

  21. CSQuake

    Still down?

    MSN® Hotmail® Appears® to® be® down® still® at® 20:06® GMT®. All® I® am® getting® is® page® not® found® after® I® attempt® login®.

    Permission to use all Registered Trademarks of Microsoft pending®.

  22. Michael Emery

    Hotmail is down downunder

    Windows Live Mail/Hotmail is not working in New Zealand this morning either.

  23. Anonymous Coward
    Anonymous Coward

    Widespread <-- This outage is widespread

  24. webcrash

    I am

    ...and I can confirm that I cannot use msn right now. Hotmail seems ok. When I REGISTERED my address all those years ago, I never thought it would ever be so relevant! My girlfriend, who, on her own pc, cannot access msn either, is less amused.

  25. Spin

    Oops, we let our trade secrets out of the barn!

    They also released documentation on a whole bunch of products the other day. Perhaps some enterprising hacker found a hole into Hotmail?

  26. Anonymous Coward
    Anonymous Coward

    No messenger all day :(

    Which meant I actually had to get on and do some work. Not cool Microsoft, NOT COOL!

  27. Anonymous Coward
    Gates Horns


    Has been sucking a big fat one all day hotmail wise. I've actually had to get some proper work done. It's not just Virgin Media being crap for once.

  28. Peter Lee

    MSN Messenger

    Has been intermittent all day for me, and is currently down. I'm an MCT and was having a lot of problems getting onto some of the secure MCT-only sites today too. Could be a bigger problem than just Hotmail - maybe Passport itself, and more besides?

  29. Tim Brown
    Gates Horns


    ...seems to be affecting messenger.

  30. Alan W. Rateliff, II
    Paris Hilton

    MS warned not to provide email access

    MS was warned not to provide email access to the system between 5pm and 7am because coalition troops can use the email system to track insurgent plans and whereabouts.

    Paris, because why the phuq not?

  31. colin syme


    I am a computer klutz-- thought it was just me! very boring as i have messages to send. Tried MSM help page---no information about outage which makes matters worse---thank god l saw this page on reddit, so l will try tomorrow!

  32. Simon Rata problems

    The best and easiest way to access your account during the current difficulties is to go via Seems to work for me. Good luck.

  33. Morely Dotes

    Ah, a positive use for the BGS DoS attack!

    Lossless compression of the data stream, by removal of the dross.

  34. Stan

    comisarations... those poor, misguided fools using hotmail but this is funny ;) Not often do we get to smile at the works of the black hats, either that or flicking the big 'standards compliant' switch at MSHQ has had some nasty side effects.

    Don't know if you can set adds for articles but if 'buy server 2008' had come up I would have pissed myself.


  35. Davos Summit
    Thumb Down


    They've got other problems today too - the site certifcates have expired for parts of (see for example). How embarrassing...

  36. Jeff


    I wondered how long it would take someone to complain about hotmail.

    Why do so many people complain about Microsoft products?

    If you don't like it don't use it. Why criticise other people for using Microsoft products? They're not causing you Linux/Mac fan boys any bother are they?

    May the people that don't like the Microsoft products are just p****d because they don't know how to use them properly.

    I said my piece.

  37. Lars

    All letters used up

    I suppose the have used the last letter in the alphabet for mapping the drives, and now they need Yahoo very fast.

  38. Anonymous Coward
    Gates Horns


    I bet someone was emailing anti Islamic material..... ;-)

  39. Roger Heathcote

    @ " actively investigating the cause "

    Erm, if you're trying to fix the problem probably the first thing you'd do is kill the webserver (port 80) while your doing it. Much as I don't trust windoze webservers I doubt the webservers of several hundred hotmail servers all croaked simultaneously.

    Roger Heathcote

  40. Anonymous Coward
    Gates Horns

    it's about time

    Thank you for this article... especially quoting the guy who said hasnt the rest of the world noticed this... It has been over 4 hours since I first noticed the problem and MSN doesnt even have a notice about this on their site. You'd think they'd be the first with the scoop!!!

    (For not hotmail users, MSn is one way you can access hotmail.) And dont even get me started that thee is no real outlet for info at MSN, or Microsoft. Any help or technical support is replied to "within 24 hours" via email!

  41. Justin
    Gates Horns

    uk hotmail down now

    uk hotmail is down is up

  42. Mike Richards

    Ah that explains it...

    My spam filter hasn't had much work today - now I know why.

  43. John
    Paris Hilton

    So clueless...

    The microsoft bashing is rediculous. This article only touches the surface. Yes, Hotmail was down, but so was a crapload of other stuff. Here in the Seattle area there was an outage from one of the major service providers. Knowing a little about the network infrastructure in the area helps too. Seattle is pretty much the northwest hub for the US. So even if there are servers in Tuckwilla, south of Seattle, they still go through the major COs in downtown for their worldwide connectivity.

    And NO, I don't work for MS.

    paris, because she is clueless too.

  44. Neil Greatorex

    You lot are aware that gmail is NOT now "invite only"

    So there's now no compelling reason to still be using HoTMaiL.

    On top of that it's shite, right?

    Go to

  45. Anonymous Coward

    Other hotmail IP's

    What about trying

  46. John Campbell


    I was getting "server error" or "wrong username/password" when trying to log in with aMSN earlier. Logged in after four goes and got kicked off ten minutes later. Seems OK now.

  47. Don Mitchell

    Hotmail Architecture

    Hotmail was originally a set of Solaris backend data servers (about one per 2M users) and a set of 16 PCs per backend server running BSD/Apache which communicated with the backends via XFS. Cisco hardware glued together these units into one site cluster.

    Microsoft converted the system over to its own software around 2001, partly to save costs but mostly as a demonstration and learning experience for their own scalable software solutions. It was certainly an education, and some of the first attempts had trouble.

    Hotmail has worked well generally, but I've noticed increasing oddities after the "" business took over. I'm guessing that a group of mediocre people have gradually inherited this project and they need to clean house a bit.

  48. colin syme

    colin syme

    Success ! got in via live messenger,----not secure though as l didnt have to sign in. Phew! l was beginning to think it was a prelude to an American invasion! Told the guy next door----- he says its my own fault for using Hotmail. He is coming round tomorrow to show me how to set up e-mail with another provider . Damm now l have to go out and buy some beers.

  49. Uwe Dippel
    Gates Horns

    @ josh

    I hear your call, but don't get the message.

    "University of Cardiff and University of West of England, Bristol are affected to my knowledge". I wouldn't want my kids to get their education there; shark-infested waters? Google offers a great, free, hosting of e-mail accounts for the academia, btw.

  50. Anonymous Coward

    I have a son & daughter !

    I wondered why the kids sat watching TV with us this evening !


This topic is closed for new posts.

Biting the hand that feeds IT © 1998–2020