sounds fair to me, not like they havent had enough chances.
now how about a similar fee like that for falsely advertising "unlimited" accounts, then not delivering them?
it seems no one cares about consumers when it comes to their ISP accounts, the gov point the finger @ Ofcom and Ofcom do nothing.
here's some clarification for the ISP's
not limited; unrestricted; unconfined: unlimited trade.
btw enjoy the "all you can eat" buffet, but you cant have more than 10 crisps.....