Posts by Adrian Parker

Could do with this for my glasses.. always getting scratched.

Bloody annoying

As I've had to phone their bloody tech support quite a lot recently due to the broadband being down, I can't help but wish for the days of a scouser on the end of the phone.. the outsourced service is a joke, the indian call centre seems to be staffed with robots who can't seem to understand that someone might have a clue about about computers and comms in general. "Can you please unplug your modem" gets to be tedious after several repetitions.

I really don't see why companies are going down the foreign outsourcing route still even though it's now known that it just creates huge amounds of bad feelings towards the company.

Come on Mr Branson, your company's support is currently virgin on the ridiculous.