* Posts by Lucinda Rowe

1 post • joined 4 Sep 2007

Orange mounts sneaky Freeserve accounts purge

Lucinda Rowe

Where's the communication

I have had a freeserve account for 7 years which was deleted last night with no warning (despite the fact that I was using it yesterday). I have just set up my own Virtual Assistance business and have been in the process of transferring all my contacts to a new email account with an appropriate domain name. This process is not complete - I was not aware I was working to a deadline. As with everyone else in the same boat, I have received no help or support from Orange. This level of service and lack of communication is appalling. I intend to tell everyone I meet (and have just told the window cleaner!)

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