deleted email addresses
I had an account that was deleted without warning. I had used this account for over 7 years, I have other accounts but used my freeserve one for personal email. I saw no reason to get a new address for this as long as I could still access this account (avoiding hours of work changing website registrations etc.). I also kept this pay-as-you-go account as backup to my broadband connection.
Most people still using freeserve email accounts are home users like my parents with little Internet expertise. Its a scandal that Orange are deleting these accounts without warning, and they shouldn't be allowed to get away with it.