50Mb
GOOD BITS
I think I get roughly 2Mb/sec upload speed which is supposed to increase to 5Mb/s.
I dont care if I ever get the 50Mb/s inbound if fact I still have some 10Mb/s network cards on some
boxes, the outbound means my web servers ar just as good as those hosted in a company datacentre with a 4Mb/s cct.
OK no fixed IP, no rDNS etc but you cannot have it all for 40squids...
BAD BITS
latency is scary - almost as bad as satcoms - gamers beware unless you are happy with >300ms rtt's.
all http traffic goes through very very slow proxies and some traffic is corrupted - so use those checksum's :-)
DNS is a joke - - unles you run your own DNS server you will see random week long outages as their DNS servers decide to give the http "accelerator" IP address for *any* DNS A lookup!
And yes support is crap - roughly one day a month outage and a friends NThell phone line (cut off by the engineer while doing a cable pull) was out for two MONTHS before they could organise a repair to the cable pull. FWIU she was not the only NTHell customer with a deal line.
They initially charged her for a voice to mobile redirect but when she mentioned getting legal advice they said they would "re-imburse her account" - they part re-imbursed her :-/
They are not called nthell for nothing.
Jacqui
p.s. when phoning support, call the freephone number and if you get an "injun" HANG UP, wait 10 mins and redial. The scots and northeastern call centers are staffed by *people* who give a shit. My mates dead line was made, far far worse by an injun script kiddie who managed to destroy her service when all she wanted was a new feature added WHEN THE LINE WAS RESTORED. Instead the injun removed CLI and a host of other features, including her phone service... Dont ask the injuns anything, just hang up and redial until you get a UK call centre.
Branston will eventually get the message.