Re: I'm not sure why directors are so gullible when faced
Because then they can tell the world that they have saved x by going with outsourced, the cost is transferred from one set of overheads to another. This makes their company profile look better to the people who invest because it fits better their expected company model on overheads etc. so the share price rises.
But in reality no one sees the decrease in efficiency in other parts of the company who now can't get IT problems sorted out so put in old style time consuming workarounds, and no one is left to tell the Director they are being ripped off because thought it only costs peanuts per hour - those peanuts add up when it takes weeks when someone who knew the system would fix in minutes