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* Posts by Phil Koenig

83 posts • joined Thursday 26th July 2007 05:07 GMT

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Phil Koenig

Re: Dom

Only problem I foresee with that is there's no guarantee that incoming traffic will route through your higher priority MX's just because they're up and running.

Forgetting about MTA idiosyncracies, all it would take is a routing/connectivity issue between the sending host and the receiving primary MX and they would ignore that host and deliver to the secondary, tertiary etc.

Which is normally fine, unless you're in a migration scenario where you're not yet monitoring the mailboxes on the new system.

Phil Koenig

One little problem

The vast majority of MTAs run by clueful admins these days no longer bother sending or forwarding bounce messages due to the massive queue backlog that results if you're the victim of a large spam run, and also because of the "backscatter" problem.

So don't get your hopes up that many people will actually see bounce messages if you firewall incoming traffic. (Not to mention how many people are either ignorant or paranoid about what a bounce message is - they might for example think it's a phishing attack, or are just too lazy to bother looking.

Phil Koenig

Not getting rid of the keyboard

RIM has clarified that they have no intention of getting rid of the keyboard, but that probably the initial BB10 device will be all-touchscreen.

In the tech forums I visit in the USA, RIM gets nothing but criticism. Some of which is warranted of course, but it really feels more like some blinded-by-emotional-fury soccer fans that go killing each other over soccer matches than a discussion about smartphone platforms.

RIM gets constantly savaged for not fielding more battery-sucking giant-screen monstrosities so people can play more games with 'em (though with multiple charged batteries at the ready I'd assume), and then when they finally knuckle under to all the braying and decide to put emphasis on a touch-screen device for once, out come the people savaging them over THAT decision.

Smartphones have long-since become fashion accessories, and people seem to treat them as such. If you don't have what's "in", you're a wanker - no discussion necessary.

Phil Koenig

Procurve switches, for me, have been fabulously reliable.

Unlike the "big C", they also:

Don't charge for firmware updates

Don't charge for support generally speaking

Have a fabulous warranty (covers everything except 'consumable' parts like fans)

Don't have policies explicitly designed to eliminate the secondary market

Are far easier to use than 'that other vendor' (Decent GUI, plus curses-based text menus, plus the rudimentary line-editor sort of thing most people use on that Other Brand)

That said, I never saw this kind of issue prior to HP's absorption of that Chinese company that used to call itself 3Com that makes those cheap and ugly things. :P

I'm leery of the new Procurve stuff. Never liked 3com much, and never wanted much to do w/ Huawei either after learning about their attempts to copy Ciscos IOS into their products without permission.

Phil Koenig

Here, butterfly...

I still don't understand why neither IBM or its latest incarnation Lenovo never revived the old "butterfly" keyboard from that IBM Thinkpad of yore. That was a *brilliant* and elegant idea.

Would serve nicely until we're all using holographic UI's...

Phil Koenig
FAIL

Products released in 1997?!?

This whole 'patent wars' thing is ridiculous.

At the very least, there needs to be a limit to how long you can sit on some alleged infringement before you pounce, or else I may as well claim that someone slapped me in the face 40 years ago but, oops, their memory is gone by now, oh well, give me a default judgment anyway..

Phil Koenig

Re: Any way the wind blows money

This has been my consistent experience with AT&T in virtually every complex dealing I've had with them in either commercial or residential, data or voice services: rotten to the core.

Just last week I was reminded again when attempting to resolve a commercial billing issue. At every turn they fail to follow-through as promised, fail to provide ways to adequately follow-up on committments, and have the most utterly convoluted rats-nest of bureacracy staffed by clueless minions who I'm convinced are hired precisely because it makes it less likely customers will get anything that ATT doesn't feel like giving them.

On the residential side for example, if you go to their website and try to _remove_ a service from your account, you will find that it is impossible. Lots of opportunities to ADD some service that you'll pay extra for, but no way to remove anything. (This was confirmed by the rep I eventually spoke to, who actually half-heartedly apologized for that little sales trick)

I've even had field installers who were onsite to install a circuit for an AT&T "partner ISP" using their local-loop try to talk you out of using that ISP and switch to AT&T's lousy service instead.

Like a zombie army, that organization.

Phil Koenig
Angel

The First Hit is Free

A good drug dealer only gives away the initial sample. Once the quarry is addicted, it's bill-paying time.

MS's market has matured now, the world is thoroughly addicted, so we can expect to see them pulling-back on the freebies.

Phil Koenig

Re: There are MVNOs...

Give the organization that sat on the spectrum and did nothing with it for 5 years 90% of the sale price?

All that would do is encourage deep-pocketed do-nothing organizations to become spectrum speculators.

Personally I think the whole idea of spectrum auctions in the first place stinks. They just stumbled on this new revenue source back in the Clinton era and have now become addicted to it, and for the most part all it has done is eliminate competition and create destructive entities like LightSquared et al.

(Oh and BTW, anything that Comcast passionately advocates for is almost _guaranteed_ to be a bad idea for citizens.)

Phil Koenig
Meh

Future

Recently installed a Sonicwall VPN device for a client, first product from them I've recommended in years.

I wonder what Dell will do with them - keep the branding or rename it Dell, remove product lines, maintain or remove support for legacy products, etc.

I've not been particularly impressed with Dell's networking products in the past. Have no idea about their support, but if it's anything like what used to drive me nuts with their PC support (treating you like garbage unless you claim to be a Fortune 500 corporation or something), I'm not looking forward to this.

Phil Koenig
Unhappy

I wanted to like LibreOffice...

Tried to use it in a small office situation, but it was so riddled with bugs of every kind, and the killing blow was its interoperability with MS Office 2010 docx/xlsx format was terrible. (Documents edited in LIBO ended up with severe errors or wouldn't even open at all sometimes in MSO2010)

No matter how much I may like the product, if I can't send documents to other people who are inevitably married to MS products and expect them to be able to open/edit them, it's a showstopper.

I still have it on one of my boxes but I'm lucky I only use it there for the simplest tasks, and typically don't require collaborating with the inevitable MS-using masses.

Phil Koenig
Thumb Down

Pity about the look

Too bad about that ugly front fascia. I always thought Dell did that mostly to hide their poorly engineered hardware. And who the heck has the time to unlock a faceplate every time they need to check something, and keep track of all the keys?

Perhaps this is the beginning of the "Megging" of the company. Ugh.

Phil Koenig
WTF?

VNC secure? That a joke?

VNC itself has almost no security whatsoever. In order to not give up pretty much everything to miscreants you have to tunnel it over SSH by yourself. (and hope you're not using one of the plethora of SSH versions with their own security holes)

It also doesn't have 1/10th the functionality that PCAW has.

That said, Symantec's decision to keep mum for 5 years about a serious breach of security-critical sourcecode is outrageous, especially for a company which is now one of the top IT security product vendors in the world. (And I'm not just talking about Norton antivirus - Symantec took over Verisign's SSL business, a major security forum/mailing-list, and sells all sorts of corporate security products as well.)

Phil Koenig
Go

Hindsight, take 2..

Not only the disk drive industry, but Sony and Nikon's DSLR plants are underwater too.

Seems to me, looking at various photos of flooded factories, that all these companies would have needed to do to prevent 80% of the problem with ruined machinery/inventory was simply to install all the equipment and inventory storage on the 2nd floor.

Make the 1st floor a parking-lot, and as soon as the waters subside, back to business. (Well, except for the issues with other local infrastructure and parts suppliers)

Phil Koenig
WTF?

DNS zone change? Wut?

I for one would like to know why they had to push out a DNS zone update in order for their sites to start working again.

That's like saying TheReg went down because overnight its DNS servers forgot what the IP was of its webserver or web proxy.*

Something is fishy.

*(Well yeah I know, but that was NetNames boffins forgetting - er, with a little help - what TheReg's IP addresses were. :P )

Phil Koenig

The Interstate Commerce Clause was written at a time when it was not even imaginable that people would sit in their bedroom on a laptop purchasing every item to outfit their home and lives from companies as far away as the other side of the globe, in a couple clicks of a computer mouse.

The 'tax holiday' for internet commerce has been a big boondoggle that has helped to decimate the retail industry in this country in favor of a handful of big-box retailers and dumbed-down national chains, or buying everything online.

I'm all for e-commerce, but the tax revenues that states used to get from retailers don't just evaporate into thin air and then magically everything in that state runs the way it always did. Yes, Americans do want to have their cake and eat it too.

Amazon is in no danger of 'failing' in 2011 because they have to collect a few percent in sales taxes. (Which US citizens are supposed to pay anyway, of their own volition, and document this on their annual IRS tax returns)

Phil Koenig

Never liked Bartz, glad Y! is still around

Bartz was obnoxious when she was at Autodesk and I'm not surprised at her obnoxious parting-shot at Yahoo after being thrown $3M+ to leave. (See DailyTech link)

I for one am glad that Yahoo survives to provide decent alternatives to the Googleplex, Microsoft and other behemoths. Yang & Co may have gotten richer if they had sold out to Redmond, but the consolidation of market options would have just added to our own impoverishment.

Phil Koenig
FAIL

That's the State Dept's responsibility, ultimately.

While it would be nice, I actually don't expect all US-based businesses that do business internationally to have comprehensive tracking of the complete and detailed political picture in every single area they seek to do business in.

If the US government has a problem with US-based businesses doing business in certain countries, it's the job of the US State Department to make that clear and to embargo those countries. I would expect that Microsoft, as well as any other legitimate business, would honor those embargos. (Despite the various evils that Microsoft can be accused of, I have seen no evidence so far that they have a habit of flouting those sorts of rules. Unlike some companies like Google - ie with the recently-revealed "Canadian Pharmacy" thing)

After all, if US.gov were so puritannical about not doing business with "impure regimes", then one would not be able to list dozens of them that the USA gladly supports on a daily basis for political expediency purposes. (Hellooooo China) Expecting businesses to second-guess who is on the "in-list" or "out-list" on a daily basis is absurd, given the hypocritical nature of such lists in the first place.

Phil Koenig
WTF?

So much for the votes

I was a bit worried that my previous post got 4 thumbs-down, but this post, which is nothing but a quote from the Japanese safety agency, gets 0 up and 2 down?

Methinks the nuclear power industry is shilling the votes.

Thanks for the informative post.

Phil Koenig

TEPCO - sorry. BUT..

Yep, I realized after I posted that I goofed with the acronym.. and most of us statesiders probably wouldn't have noticed, since there's no Tesco here. :P

On another note: I haven't spotted any more gloating posts by Mr Page now that radioactive material has been draining into the sea, plutonium has been detected in the soil, and they STILL haven't figured out how to cool the reactors over there. (They did however make a nice radioactive mess by dropping seawater out of the sky, though)

The Japanese government is now considering expanding the evacuation perimetre yet again.

Yep - build more reactors!

Phil Koenig
FAIL

The battle of the ideologues

Yes, the press has been ignorant on some points and exaggerated things in some cases. But then you have the people on the other side of the fence that aren't doing us any favors by minimizing things, either.

The Japanese government have prohibited the sale of various foodstuffs from the region due to radioactive contamination, as well as issued the well-known Tokyo etc water warnings. Governments from around the world including most of the top "advanced western democracies" including the top nuclear power-producers in the world have banned imports of Japanese food due to concern over radioactive contamination.

The entire situation has been mis-handled both technically* and from a PR standpoint by the Japanese government and by TESCO - a firm which has a long history of nuclear coverups.

Waving it all away as some sort of political ploy (ie "the mayor of Tokyo wants to make his political rivals look bad") or 100% willful ignorance on the part of the mainstream media is wishful thinking to say the least.

(I believe that one reason the media are mis-reporting things is that they, like myself, are still in the process of educating themselves on the finer points of what constitutes a dangerous radioactivity measurement, and the fact that nuclear accidents are still such rare and uncharted territory it's not extremely surprising that everyone including journalists are nervous about the implications.)

*(Dumping SEAWATER on the reactors from helicopters? Is this some sort of cartoon, or just a bad dream?)

Phil Koenig

Blackberries seem to have it right

If you use the built-in "security wipe" option on a modern BB, it will remove everything, if you check all the pertinent boxes and confirm this.

Not only does it remove things, it securely overwrites them. (Yanno, the way you're supposed to do it.)

Which is why it isn't a 30-second process. More like a 45-minute one.

Phil Koenig

Vaporware so far

What matters is not who announces what when, but who actually _delivers product_ and on what date.

Seagate and others have plenty of time to leapfrog HGST on those items not scheduled to ship for another half-year.

Phil Koenig

Only applies to Germany?

I'd like to know if this applies outside Germany. US politicians and federal agencies run by political appointees are too in the pocket of money-grubbing corporations to actually make any effective noise about this sort of thing here.

Phil Koenig
FAIL

Not sure what's worse

This ridiculously overextended legal debacle, or the endlessly drawn-out demise of Commodore/Amiga...

Phil Koenig
FAIL

Into the dustbin with them

After having become thoroughly disgusted with NetSol back in the days before Verisign got involved, I never had much interest in doing any future business with them.

Then after the various divestments, re-acquisitions, etc etc, I was mildly curious if they would ever escape from their well-deserved sordid reputation.

It looks like this debacle pretty much seals their fate. It's time to relegate them to the dustbin of history..

Phil Koenig
FAIL

Put 'em in jail

This scam has been around practically forever, and they are only ruling against them now?

They made off with $5M in ill-gotten gains and they are being fined $10,000 COLLECTIVELY because of their "inability to pay"?

Something is SERIOUSLY wrong here.

Throw 'em in the slammer.

Phil Koenig
FAIL

Bald-faced lying... welcome to Wall Street!

There are a few believable reasons why an organization might choose to use IE6 over Opera, but SECURITY is NOT one of them. Opera has the best track-record in the industry in that regard.

Furthermore with Chrome, a large part of its security functionality is not even under its own control - it relies on Microsoft's encryption and SSL engine while running under Windoze, for example. Which is why every time Microsoft has a security flaw there, so does Chrome. (it's already happened at least once)

Banks remain one of the most clueless web service providers, and I have worked with some in a commercial context whose blatant ignorance of basic security practices (invalid SSL certs, anyone?) would boggle your mind...

Phil Koenig

Non-Chinese companies treated differently

It was striking to me that various recent news items about labour disputes in China largely concerned non-Chinese firms with factories in China. (Honda, Foxconn/HonHai)

It is my understanding that historically it has been very difficult to organize any form of labor dispute in China, and the Chinese authorities typically ban any news coverage of them should they actually occur. Whereas we are seeing quite a bit of coverage of these recent disputes involving foreign-owned factories.

In that light, it doesn't surprise me too much that Foxconn might be inclined to pull out of China. This could in fact represent a certain form of trade protectionism on the part of Chinese authorities.

As to why the western media focuses on "Apple" factories - that's easy: Apple is the hottest brand in tech right now, and the biggest target. Not to mention, Apple's claimed warm/fuzzy corporate culture is most at odds with the idea of using sweatshops to assemble their kit.

Phil Koenig
Gates Horns

Don't forget the Windoze trojan-horse

Novell made some strategic mistakes, yes.

But - do not underestimate the impact of the far-reaching tentacles of the DOS/Windows ecosystem.

Every dim-bulb in the universe was familiar with it. Which turned out to be extremely important, as businesses increasingly turned to those dim-bulbs (and former secretaries, and accounting clerks) to run their networks.

Those sorts of people could pretend to know what they were doing on a windoze server, even if they really didn't, because it sorta looked the same as their silly Windoze-95 thingy at home. Whereas they would have been completely lost trying to just boot a Netware box. (or most anything else, for that matter)

Phil Koenig

Juniper not so small

@jlocke: IIRC, Juniper is one of the very biggest players in some network device markets, ie "carrier networking" - the iron that the giant backbone networks use to route packets globally. They are traditionally either #1 or #2 in that market.

It's the smaller stuff that is newer to them. But they're not exactly tiny there, either. For example, they bought Netscreen, one of the top hardware FW/IDP ranges, which makes devices starting at ~$500.

Phil Koenig

Fishy - newspapers behind it?

If you look at the craigslist blog for April, and see all the distortions printed by the New York Times about craigslist, I really begin to wonder if it isn't the newspaper industry that is at least partly behind this smearing campaign against craigslist. Because we know that craigslist has cost the newspaper industry a fair amount of money in classified advertising revenue over the last few years.

Someone at Baylor posted a comment on the blog that their study of CL's switch from "erotic services" to "adult services" (as compelled by the marauding AG's like Blumenthal) revealed that the change actually only had a temporary effect on CL's "erotic" posting volume (posters eventually found ways to code their messages in different ways), but prior to the resurgence in posts on CL, it resulted in a huge up-tick in business for other "adult services" advertising vehicles beyond craigslist. (ie the Village Voice's "back page", which is actually home to much more blatant prostitution advertising than CL nowadays)

http://business.baylor.edu/scott_cunningham/research_files/SFS_1207c.pdf

Apparently now many crusaders are trying to get them to shut down ALL personals ads entirely.

Well I think the following blog comment there pretty much sums it up:

++++++++++++++++++++++

I am boycotting Craigslist for their role in this. I am boycotting San Francisco, for hosting Craigslist, California for funding San Francisco and America for being funded by San Francisco. I am boycotting The Internet for carrying your evil-laden messages.

So long!

++++++++++++++++++++++

Phil Koenig
FAIL

Commonplace prank - most people never get prosecuted

The ONLY reason this kid got such a harsh treatment is who he got himself wrapped-up with. This kind of thing happens every day, and is usually brushed-off as no more than an annoying prank, and everyone moves on.

Palin had to make a big stink out of it because there were some very embarrassing revelations about her that were revealed as the result of it.

She has now successfully managed to re-frame the public debate to focus on her as "victim", and nicely deflected attention from the fact that this kid provided some pretty concrete evidence of her unethical and hypocritical nature.

Phil Koenig
Thumb Down

Blame the holier-than-thou DAs like Blumenthal

CL NEVER CHARGED for those ads UNTIL loudmouth DAs like Blumenthal and that other yokel Henry McMaster from South Carolina (who was trying to get re-elected) got their pious PR machines going making a big stink about it. Which forced CL to A) waste tons of time/money fighting frivolous lawsuits that were ultimately thrown out of court, B) hire extra staff solely for the purpose of vetting the adult ads, and C) started requiring a credit-card as a way of verifying identity.

I'm sure that far more criminal acts in this country get committed with the assistance of the telephone, yet I haven't heard calls to shut down all the telephone companies for that "sin".

Plain and simple, these are political hacks trying to make a name for themselves, they are either right-wingers like McMaster that see little to like about progressive businesses like CL, or publicity hounds like Blumenthal trying to create false controversies. Blumental went after MySpace before CL. According to wikipedia:

"In 2007, Hans Bader, Counsel for Special Projects of the Competitive Enterprise Institute (a Libertarian think-tank) ranked Blumenthal as "the nation's worst state attorney general", based on "a set of explicit criteria — such as encroachment on the powers of other branches of government, meddling in the affairs of other states or federal agencies, encouragement of judicial activism and frivolous lawsuits, favoritism towards campaign contributors, ethical breaches, and failure to provide representation to state agencies or to provide legal advice."[56] Bader singled out Blumenthal for his role in the 1998 tobacco settlement and state efforts to regulate carbon dioxide in other states through lawsuits against out-of-state companies.[57]

Rob Simmons, one of Blumenthal's Republican contenders for Senator of Connecticut, has circulated this document on the Internet, charging Blumenthal with "supporting meritless, politically-driven lawsuits."[58]"

Phil Koenig

BOTH camps have a point

I agree with both sides.

Verizon's point is true insofar as there are a lot of "security researchers" who do this primarily for self-aggrandizement, and they do it in ways (ie immediately disclosing and publicly releasing exploit code before even the most trivial attempt to work with the vendor) that absolutely make security WORSE around the world.

On the other hand, just because we want the researchers/Narcissistic Vulnerability Pimps to disclose responsibly, doesn't take vendors off the hook either - their argument that their customers and shareholders will apply the necessary, appropriate and timely pressure to fix security holes is equally bunk.

The way it should work is:

A) "Narcissistic Vulnerability Pimp" finds problem in product.

B) NVP goes to vendor, informs them of issue and impact.

C1) NVP waits reasonable length of time for useful response/action.

C2) How vendor responds weighs on this step too (haughty, dismissive, cooperative, etc)

D) After reasonable length of time passes with no useful action, disclose.

But of course, we all know it doesn't usually work this way - the NVP's don't get anywhere near the same glory when the vendor gets to issue the press-release rather than them. (or just silently fixes the problem without fanfare)

Phil Koenig
Megaphone

A lot more where that came from

It's a pity that it takes a $35,000,000,000 fraud for the operatives to get prosecuted.

We need people thrown in the slammer who are involved with the $35,000 and $350,000 frauds too. Maybe that will start to dim the "greed is good" mentality in this culture, for once.

Or not.

Phil Koenig
WTF?

"...password security auditing on Wi-Fi networks..."

ROFLMAO

s/security auditing/cracking by script kiddies/

Phil Koenig
FAIL

Carly disaster

It's a shame that the people in the tech business at the time of Fiorina's reign at HP don't comprise a higher proportion of the voter base, because if they did, she wouldn't have a solidified block of water's chance in that hot place of winning anything.

Here's a detailed, highly-footnoted business analysis of her FAIL-tenure at HP:

http://www.entrepreneur.com/tradejournals/article/187962046_1.html

Phil Koenig
Grenade

Both Paypal and the banks stink

As various people here have noted, Paypal's age-old habit of arbitrarily preventing or greatly delaying users from accessing money which is rightfully theirs, and their sleazy dealings in general, are well-documented.

Then again, banks these days are not exactly endearing themselves to the public. Here in the USA, the credit-card industry have been engaging in mafioso-like shenanigans for decades. Then when the US Congress finally gets around to passing legislation to put an end to the worst abuses, in the 6-9 months before the act takes effect, they go all out with the bogus fees and penalties, pull the credit rug out from under people that have been reliable customers for years, ganging up on their "customers" hoping to get one last good shot in before the shackles finally go on.

They all need to go take a long walk on a short plank.

Posted in Canon EOS 7D
Phil Koenig

Buying a DSLR to do video is laughable

Lousy things won't even do proper autofocus like any old cheapie vidcam.

Pity the author spent 80% of the review on that aspect. From what I've heard/read in other reviews, the 7D is a pretty fine still camera. (I'm a Nikon loyalist myself but that doesn't stop me from appreciating competitive models from other marques.)

Phil Koenig
Stop

I don't see it

I think Dino Saur made some good points.

Femtocells seem interesting to provide voice coverage for a residential location where existing cell coverage is poor.

And sure, they can do 3G as well, which could be handy.

But if an early adopter of the latest 4G technology is so concerned about getting better than 3Mbps speed via their mobile *in their own house*, doncha think if they already had high-performance broadband installed there that they'd already be accessing it over 802.11a/g/n anyway?

Phil Koenig
FAIL

Reform desperately needed

Now that ICANN is finally released from complete US control, maybe there might be a bit more sanity in such policies. (Hope springs eternal, eh?)

We have to have the public WHOIS database, unless we want the internet to complete its transition to 100% scammers, spammers and botnets.

Re: personal details being abused, I'm only partially sympathetic. #1 because if you wanna run with the big dogs and have a cute personal (yet public) domain, there are responsibilities that go along with that. As someone else mentioned, get a private maildrop if you don't want to list your home address. #2 there are domain privacy services that will mask that info, but see below.

The "domain privacy" have become part of the problem. There needs to be standards here, and at the same time we need an EXPEDIENT way of getting public WHOIS info for the billions of people out there who have a legitimate right to know if the junk someone is sending them (or providing a link to) is linked to a legitimate organization or not. Having to send a snail-mail to a generic address in the hopes of eventually getting a snail-mail reply about who it is that is trying to sell you something just doesn't cut it.

Getting the domain industry's hand out of the corporate bank-account would be a good 1st step.

Phil Koenig
FAIL

@James Harrington,. re: "non-Apple software"

"First off I genuinely do have very few non apple apps on my computer and iPhone. I use OS X, iWork, iLife as the majority of my work is done building websites from CMS's like wordpress. "

I truly love these throwback types.

A web developer who pretends there is only one web browser in use in the world. Tim Berners-Lee would be awfully proud of 'ya.

Phil Koenig

Not for you

@Mage: Typically large carrier networks (ie AT&T, Verizon, Cable & Wireless, etc.) in their core backbone.

2 million customers is nothing to them.

Phil Koenig

LTE is not technically GSM

Many different carriers of all stripes are going to migrate to LTE, which is technically an all-IP-based air interface that supersedes UMTS. It's the "4G migration path from GSM", sorta - but it can be sliced many different ways, including co-operating with CDMA.

I am not aware of any major Sprint announcement on LTE - they are fairly committed to WiMax at this point. (assuming they don't just shrink to insignificance)

The exclusive iPhone carrier deal had to end sometime. The end of the Palm exclusive w/ Sprint may have pushed things a bit. It's undoubtedly true that the iPhone really kept ATT relevant for the last couple of years. Verizon would have overtaken them in size way earlier if it weren't for that deal.

Personally I'd rather have the variety though. I'm not particularly enamored of any market where 85% is controlled by one vendor, no matter what market it is, or how good the product is.

Phil Koenig
FAIL

Adobe's update process is still HORRIBLE

Well Reader 9 may uninstall previous versions but Reader 8.20 certainly doesn't.

It might make sense with the Java JRE or some other compiler runtime ie .NET or Visual Basic (where you do indeed have cases where certain applets/applications require some older version of the runtime) but it makes NO sense with Adobe Reader - when you're trying to plug security holes!

Back in the Reader 5.x, 6.x and early 7.x days, if you had ie 6.0 and wanted to update to 6.0.4, you had to:

- Install the 6.01 update

- Reboot

- Install the 6.02 update

- Reboot

- Install the 6.03 update

- Reboot

- Install the 6.04 update

- Reboot again

Then you had to REVERSE that to uninstall!

When they finally started releasing incremental patches (the .MSP files) I rejoiced that they might have almost joined the modern era. (BUT THE PATCHES STILL WEREN'T CUMULATIVE)

But 8.20 is back to "LA LA LA LA we don't know anything about that 'other' Reader app you think you have installed... we're just pretending this is the first time you ever installed Acrobat..."

As for 9.x: I'm philosophically opposed to installing a PDF reader that doubles as a Flash thingy.

(I would probably be using 3rd-party PDF viewers if it weren't for the fact that some of the people I support have special add-ins (ie for secure PDF printing) that require the Adobe one.)

Phil Koenig
FAIL

OLD news for Dell

What cracks me up is that these are EXACTLY the kinds of stupidities that soured me on that brand for over 10 years now.

I've always been amazed at Dell's success and mindshare amongst the public. The only thing I can think of is their practice of immediately grading you as a customer into #1 "Fortune 500 corporate" (or journalist, seemingly), #2 "Medium-sized business", or #3 "Small biz/individual peon" and treating you accordingly.

I always wondered whether the movers/shakers in tier #1 were the only ones treated well, since they had the most influence on the press coverage and public perception of the company. Because as someone who always came in as a Tier 2 or Tier 3 customer under that regime, I certainly never experienced anything remotely impressive about Dell, back when I still dealt with them.

Phil Koenig
FAIL

You meant Outlook EXPRESS, right?

Yanno, I'm not exactly a MS fanboy, but I really don't know why you journalists keep acting as though Thunderbird is a "competitor" to Outlook.

First of all, Outlook costs money.

Second of all, Outlook is a full-fledged groupware client, with an integrated group-shareable calendar, shareable contact lists, and other collaboration features. NONE of that stuff comes with Tbird, even with the not-very-well-integrated Lightning add-on.

There are all sorts of free and/or open-source groupware clients (ie Zimbra, Scalix, Open Groupware, and the standalone Evolution client which is now owned by Novell) which really do compete with Outlook. Tbird doesn't.

Phil Koenig
Megaphone

Background on the share ownership

It needs to be reiterated that craigslist never expected or desired an organization like eBay to have a stake in the company. It was a hostile situation from the start.

It was a naive act on the part of Craig to assign a huge block of shares in his namesake company to an untrustworthy person who ended up leaving and making a huge profit by selling those shares to eBay. I can't believe the former shareholder did not know how disastrous such a sale would be viewed by craigslist. But craigslist could do little about it once it happened.

It must have felt sickening to have that fox in the henhouse all those years, and I really don't blame them at all for trying to dilute eBay's stake. eBay and Meg Whitman pretty much stand in opposition to most of craigslist's core values. And craigslist is nothing if not an organization who has steadfastly stuck to those values, something that we certainly can't say for eBay. I don't doubt that the idea of an eBay-assimiliated craigslist with his name on it would be an extremely troubling situation for Craig to endure.

Phil Koenig

We're #2 and we try harder (or not)

Rather predictable that ATT starts feigning concern for service quality after they drop to "#2" behind Verizon in the US market.

Anyone who wasn't blinded by ignorance and bias has known for years that ATT's service sucks. Reviews from respected organizations have pointed this out for years. Meanwhile, Verizon has been busy treating customers like royalty, ferociously building-out their network, and lording over its performance like control-freaks.

Verizon long resisted the march to "all you can eat" marketing for its 3G data services. Those of us who understand network management were never surprised (and quite happy with the service, thankyewverymuch), but most of the ignorant and greedy consumers preferred to ridicule them, because yanno, they just KNOW that "broadband is free". So who's laughing now?

Of course, now that Verizon's #1, they've just doubled their early termination fee for smartphones, and ATT is talking about the formerly "evil" policy of no longer pretending bandwidth is free.

I guess it's a sign of age that none of this surprises me any more.

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