any startups still use desk phones?
We have an 8-person startup using only mobiles (with one VOIP "main" number that we practically never answer but just check messages).
Since we're still in development we don't have any customers to satisfy; most callers (basically investors and vendors) just call someone directly. We do use the main line for the conference phone.
If we were at the customer stage then it would be different. Even now, since we're in the USA, coverage isn't great so sometimes we miss a cleaner line.
We pick up peoples' phone bill of course. Because we're relatively small we don't qualify for any special rate anyway so we just pay for whatever plan the person has (unless they have the million unit plan, but nobody so far does).
I know of plenty of other startups that are using the same approach.
The one issue is changing personnel. If we give out somene's mobile #, once they leave we're screwed. We haven't found a good solution to that. Fine, we could give out an external number and forward the call from the outside to a mobile via VOIP, but a call back from the mobile will show the mobile's caller ID. For now we solve that problem by sticking together, but again, that's an apprach that doesn't scale.
Seems like there's an opportunity for someone to make a good business from this...