Posts by annon1234 4 publicly visible posts • joined 4 Sep 2013
NEO = neolithic in my opinion
Do not appreciate beta testing, against my will, something this nasty. As a listowner it is incredibly unworkable. It is clear that the people who did this are not actually users of their own product. Either that or they are incredibly inept.
They also don't understand basic product innovation best practices either.
What I don't understand is with level of outcry why it hasn't made a big splash in the news media world wide...
"And anyway, what does "we value customer feedback but won't be changing anything" (paraphrased, of course) mean?"
It means you are not our customer so we don't give a flying F*** about what you think. The customer is who gives them money - the advertisers, not the groups and email users. Of course they forget if people bail from yahoo, then the advertisers won't pay as much for the space. Of course if you look at the alternatives - google, for example - aren't so hot either.
On one list people were advocating trying to find out who Yahoo's biggest paying customers were and complaining to them... doubt that will make a difference. Voting with one's feet is about the only choice since what can be charged is based on number of users.
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