@Matt Bryant - Re: dogged David Pollard Hospital and prison telephones
Maybe it's your inability to do any research that leaves you unfamiliar with the cost of phoning people in hospital, but it costs 49p a minute to call someone on their bedside phone between 8am and 6pm and 39p per minute at other times.
Calling out requires that first you buy a Hospedia Card (non-refundable, of course, unless you can pay with a credit or debit card) for a minimum of £3.50 and then pay 20p connection charge per call and 10p per minute thereafter.
Now if you actually compared that to the cost of most phone calls people make these days, I think you would consider that the words "somewhat excessive" would not be inaccurate.
Oh and, PS, you might be interested (well, if it fitted in with your parocial attitudes, that is) that Hospedia took over from Patientline after getting £30m of debt written off, sacking support staff (so if you have a problem you have to phone a premium rate support line!) and getting NHS Trusts to pay for updating system even though existing contracts have years to run.
But, hell, let's just bleed the sheeple white, it's what we've always done...