I agree, but be careful...
... Yes, there are scam sites out there who will try to rip people off by charging a fee for simply forwarding on data, but the flip side is, for instance, the business that a friend of mine runs.
She sorts out US Visa applications which is something you can do yourself, but she does it for well known celebrities, pop bands and so on and it's quicker and simpler for them to pay her to do the work rather than spend time trying to sort out a dozen or twenty Visas by themselves. This also means that, sometimes, she has to travel to London to get to the US Embassy when it opens in the morning to sort out a problem for someone whose plane is leaving later that day.
So, yes, we need to do something about the scammers, but not at the cost of catching legitimate businesses in an overly big net.