* Posts by cmorrall

2 posts • joined 28 Feb 2013

Helpdesk/Service Desk Recommendations

cmorrall

We use Efecte in my current gig. I'm just a (technical savvy) user of it, but I think it checks all your boxes. Albeit, the org is larger than yours.

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Commvault disgorges ginormous flood of biz data-furtling software

cmorrall

NetApp has had SnapProtect in their offering for a year or so. SnapProtect is CommVault Simpana sold under the NetApp name and sold with controller based licenses, unless that's changed recently.

SnapProtect will handle application snapshots, so you don't need any more SnapManager installations.

I don't work for CommVault or NetApp.

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