I think the real issue here was the EULA thing
I think the real issue here was the EULA thing. Yes its clear the laptop came with Windows but it was not clear that some additional agreement must be made to use it and above all not what to do if it is not agreed upon.
Analogies to google and Apple are halting, they do not enjoy a near monopoly as Microsoft used to have. This was a high court ruling so it must have been in process for some years. Today MS is a little less of a monopoly. I was happy to find the Dell XPS 13 Developer Edition which come with Linux instead of Windows.
The most important thing governments and can do is stop assuming everybody have MS Office. Communication with authorities should be done with open document formats only. If government require people to use something sold only by one maker then that is a monopoly not just a near monopoly.