Re: Hate it anyway
Admittedly I'm on HyperV not VMware but AIUI that means I have identical functionality to you but I have the bonus of added fragility, not Veeam's fault. Anyway: restoring single files is *trivially easy* and speedy with v8, from 8x VMs, 6TB total filestores. Digging out individual e-mails from Exchange ditto. This without even using the Enterprise Manager features which make stuff even easier. Bare-metal server and PC OS disk restores ditto - the free endpoint backup is an excellent bonus. I speak as a long-standing BackupExec sufferer (with no link to Veeam other than as a user).
I am certain that if you reach out to the Veeam forum you'll get the help you need, and will reform your view of Veeam. Good luck.
Just last week I reported a problem at 11:30pm, got a callback on my mobile within the hour, problem solved and useful additional advice received by 1am. This all on a two-server installation - not a big-bucks corporate setup.
Best software and support I've come across in 30 years.