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* Posts by Monsoon

5 posts • joined 24 Jan 2013

Microsoft: Here, we'll make it easy for you Gmail lot. Meet our Outlook.com movers

Monsoon

What you said there about rebranding hits the nail on the head in so many ways about Microsoft.

There are so many things being changed for the sake of change that Windows 8 will likely be the last "change" i'll tolerate before going to linux, or sigh, Apple.

It's like the people who aced Windows XP were all axed before Vista and 7 came out or something. No one sat around and wondered why it's a problem if you accidentally delete the "My pictures" folder, and are unable to recreate it. (to anyone who says bs to this, try it, I dare you).

Or using what is essentially a sight impaired version of Apple's dock, and calling it Metro. Real innovation seems to be old hat, and it seems that anything new is doesn't have to be all that useful.

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Monsoon

And yet they did. And not only that, but she has the same exact internet provider as I do, Cox cable of N.E. Ohio. So their panic filters could just as easily assumed that it was simply a second account from my own home, as they both show up as the same geographic location when you use the whois sites.

And as I stated before, this was identical to what happened the first year it rolled out, only difference being that Microsoft allowed you to do a simple password reset back then, but not now.

So unless one of the several forums I posted about this come up with a customer support link that is more than their moronic single link that virtually every problem leads to (seriously!), then i'll be with gmail from now on.

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Monsoon

What's rubbish is the thought process that if it never happened to you, then it never happened.

Not only did they lock the account, but I used it from just a mile away. And to make matters worse, they only locked it when I logged on back at home!

Same identical IP address i've used since the first month they rolled Outlook out to the masses.

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Monsoon

You can't logon to your outlook account from an alternate IP address from the one you sign up with. If you do, they lock it because "someone else is trying to use your account".

They've locked two of my accounts back to back for having done that.

Oh, and their fix is for you to type in emails that you've sent from that account.

Unfortunately for me, both accounts were for commerce, and I never sent any mail from either of them.

I was able to fix the first one, because they had just rolled out outlook and were still pretending customer service mattered. But now all those original links are dead.

It seems that Microsoft has decided everything is just perfect and no one needs help, ever.

The most recent one just happened to me last night.

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Western Digital leaps out of a plane, forgets to pull the 'chute

Monsoon

Wait, you mean when you take advantage of a natural disaster to spike your prices indefinitely, that you will eventually start to lose customers?

And when you buy your competitor in order to spike their prices too, you just piss people off?

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